The Future of Travel Loyalty: How To Get Your Customer To Stick Around When Reward Point Balances Hit Zero
Salesforce
JULY 21, 2021
How can travel companies evolve from transactional programs to a loyalty strategy that brings them closer to their customer? To differentiate their loyalty programs, travel and hospitality companies need to leverage customer data to deliver experiences that are memorable, valuable, and customized to a member’s preferences.
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