Mon.Aug 21, 2023

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The Problem of Needing Deals More than Your Client Needs Your Help

Iannarino

There are two types of salespeople: those who need a deal and those who don’t. Sales organizations also fit into one of these two categories. The person who needs something from someone else is One-Down, while the person who needs nothing is One-Up. The One-Up person has the better position of the two.

Clients 246
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Appreciating Appreciation….

Partners in Excellence

Appreciation is one of those “soft” topics that tough minded business people, focused on the numbers and growth, don’t tend to appreciate. In selling, I suspect too much of the mindset is, “When the going gets tough, the tough build more pipeline… ” Yet appreciation is integral to our success–both within our organizations, with our partners, and our customers.

Trust 118
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How to make AI-driven segments work in composable CDPs

Martech

AI-driven segments outperformed standard segments by up to 42% on a recent head-to-head test. This result is typical for brands shifting from a rule-based approach to AI-driven segmentation. The lift tends to be even greater if no segmentation was used previously. Many “packaged” CDP offerings have bundled data science that performs critical predictive AI with relatively minimal configuration.

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When the Enterprise Vendor is Cheaper Than the SMB Vendor

SaaStr

So SaaStr itself is a little funky — we only have 9 team members but a fair amount of scale in terms of reach, revenue, and in some cases, software utilization. We don’t need many CRM seats for example but we do a ton of marketing. So it was interesting when we tried to migrate off an existing enterprise-focused marketing tool we use. We mainly use it for legacy reasons, and no one on our current team really wants to use it.

Price 98
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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B2C marketers are overwhelmed by growing challenges

Martech

Many B2C marketers are finding it difficult to meet priorities this year, a study from Forrester reports. These range from increasing ROI and meeting data challenges to implementing AI technology. Priorities. The top priorities for B2C marketers were: Increase focus on customer experience (28%); Increase customer engagement across the lifecycle (27%); Improve how our brand is perceived by customers and prospects (26%); Improve the ROI/effectiveness of marketing (25%); Increase our brand’s abilit

B2C 98
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3 Steps You Can Take for Sustainable IT

Salesforce

According to our latest State of IT report, 73% of IT leaders are concerned about the impact of climate change. IT has good cause to be concerned: enterprise technology is responsible for approximately 1% of global greenhouse gas emissions. This may not sound like much, but it is equal to the total carbon emitted by the U.K. So how can sustainable IT impact a company’s digital carbon footprint?

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What’s up with Generative AI and Email Marketing?

Salesforce

How will generative AI impact email marketing in the next 2-5 years? Are you already using generative AI? If so, how? Can you give us some examples? How can this technology improve your job as an email marketer? What needs to happen for generative AI to achieve its full potential in email marketing? What still needs to improve? Salesforce’s viewpoint on the future of email marketing It’s not a stretch to say generative AI in email marketing is a hot-button topic.

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Future of No-Code: How Coding is Changing

G2

No-code and low-code platforms emerged with the goal of democratizing the often arcane software development process, asserting themselves as viable alternatives to traditional coding methods.

Process 98
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SEO KPIs to track and measure SEO success

Search Engine Land

If something can be measured, it can be improved. By carefully measuring your SEO with metrics that matter to your business, you can understand where you are currently and what value SEO brings to your marketing. SEO KPIs bridge the gap between your business and marketing objectives and the data available in SEO tools and web analytics. This article outlines the many SEO metrics and KPIs and how to tailor a set of SEO KPIs to your business.

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AI boost? Bing’s market share is down 6 months after launch

Martech

It’s been just over six months since the new AI-powered Bing with Bing Chat launched – but its overall search engine market share is down slightly globally and in the U.S. Why we care. When the new Bing launched, it felt like the dawn of an exciting new era in search. Microsoft seemed to have a legitimate chance to erode some of Google’s dominance and become a truly worthy competitor to Google, thanks to its new conversational and generative AI take on search.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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YouTube trials smaller ‘Skip Ads’ button

Search Engine Land

YouTube has confirmed that it is trialling a redesigned, smaller ‘Skip Ads’ button. The CTA button’s new look features: Smaller text A background with reduced opacity A curved border No capital letters in the word ‘Ads’ Here is a preview of the new button: In comparison to the older version: What has YouTube said? A YouTube spokesperson exclusively told Search Engine Land: “We’re testing an update to the design of the ‘Skip Ads’ button across all platforms.

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The Best Cold Call Script Ever [Template]

Hubspot

You have your list of names and phone numbers. Before the end of the day, you need to make 100 calls. Your sales manager has given your team a big pep talk encouraging you to dial, dial, dial. Now all you need is a cold call script. And not just any script … the best cold call script ever. But before I give you the keys to the castle, let's learn more about cold calling and look at a typical cold call.

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Improving or removing content for SEO: How to do it the right way

Search Engine Land

Is low-quality content dragging down your website’s “ reputation of knowledge “? It could be. Could older or outdated content be to blame? Maybe. But low-quality content isn’t defined as “the date it was published.” Nothing is that simple – there are many other factors at play. Google repeatedly emphasized this after CNET deleted thousands of old pages.

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How to Write a Business Proposal [Examples + Template]

Hubspot

It's finally happened. You've started a new business, and your customer base is starting to expand. But even though you're making progress, you still feel like you could be doing better. There's a whole world of untapped potential around you — prospects you know would benefit from your product or service. And the issues you're running into are less about your solution's soundness and more about how you can reach your potential base.

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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Setting up event parameters in GA4: Everything you need to know

Search Engine Land

GA4 proves to be an incredibly valuable tool, offering extensive insights into your website’s performance. While certain metrics and dimensions come pre-configured by the tool, others require partial or custom setup by users. This is the case with event parameters, which enable us to obtain relevant information about actions taking place on our website.

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10 Sales Email Templates to Get & Keep a Client's Attention

Hubspot

When it comes to sales prospecting , it's more important than ever that you write concise, effective communication. According to Statista, we’re expected to send and receive over 333 billion emails daily by the end of 2022 — meaning it's not easy to get noticed in someone's email inbox. Even if you do get your prospect’s attention, you can’t expect them to read your long, fluffy emails filled with the buzzwords of the day when they have many other emails to open.

Clients 69
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CTV ad spend hits record-breaking $1 billion in June

Search Engine Land

Connected TV advertising broke records after ad spend reached $1 billion in June, according to a report by ad-research company Vivvix, formerly known as Kantar. Growth categories included household supplies and beverages – which rocketed by more than 300% year-over-year. Meanwhile, verticals like pets, cosmetics and beauty didn’t trend as highly (even as the report noted a dearth of pet brands advertised on Disney+ in June).

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10 Key Steps to Preparing for a Successful Price Negotiation, According to HubSpot's Director of Sales

Hubspot

Price negotiation is central to virtually every sales process, and understanding how to properly prepare for one can be a big help in reducing stress and improving results — especially if you're new to the process. You want to create a scenario where you and your prospect arrive at an agreement within a reasonable timeframe with as few surprises as possible — and being able to get there consistently starts with solid preparation.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Top 15 Categories of Reading to Improve Sales Team Effectiveness

Understanding the Sales Force

Over the past thirty-one years, we have accumulated stuff in our basement that we may never again use. Worse, I doubt we could find whatever me might need to look for. To be clear, the image above is not a picture of our basement! Maybe you have a similar storage story, although the years of accumulation may be different. The same is true of this Blog.

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Balancing Generative AI’s Potential With The Human Filter

Spiro Technologies

There are reasons why you shouldn’t blindly let AI write for you.

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Top 15 Categories of Reading to Improve Sales Team Effectiveness

Understanding the Sales Force

Over the past thirty-one years, we have accumulated stuff in our basement that we may never again use. Worse, I doubt we could find whatever me might need to look for. To be clear, the image above is not a picture of our basement! Maybe you have a similar storage story, although the years of accumulation may be different. The same is true of this Blog.

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The Proven Process for Developing a Go-to-Market Strategy [+Templates]

Hubspot

To have a successful product launch, you need to craft a thoughtful, actionable, effective go-to-market (GTM) strategy framework. Without proper planning, it’s impossible to know if you’re chasing the wrong audience, are too early or too late to a given market, or targeting a market that's too saturated with similar solutions. To make the process easier to navigate, I’m going to walk you through everything you need to know to build a killer go-to-market strategy in this article.

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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Michelin meets the digital era: Personalized recommendations powered by AI

Martech

The hotel and restaurant guides published by French tire company Michelin have high standards for inclusion. The company’s inspectors visit each restaurant and hotel multiple times to determine if they consistently deliver high quality experiences. They have been doing this for 123 years. The result: A large, devoted customer base that expects the same consistent high quality from the guides.

Meeting 98
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Refusing to Lose: 5 Ways Freshworks CMO Stacey Epstein Leads Through Change

G2

As an experienced tech CEO and entrepreneur, I have seen firsthand the importance of leadership, especially during challenging times.

Product 52
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AI-generated content: To label or not to label?

Search Engine Land

Do you know that a whopping 85.1% of marketers now use AI in their content production workflow? With the proliferation of AI-generated content, are you obliged to disclose to search engines and readers that a bot created your content? This is a question many have been asking as the latest AI platforms help people create near-perfect content. So, is it necessary to label content that’s been produced using AI?