Fri.Sep 16, 2022

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The Power of Open-Ended Questions in Sales & Sales Management

Anthony Cole Training

Conversation is much more pleasant than interrogation. This is important for an effective coach to remember because after two or three questions, a salesperson is going to feel like they are being attacked. This is also true for prospects.

Sales 292
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Cold Calling vs. Warm Calling

Iannarino

A cold call is any call you make to a prospective client who isn’t expecting to hear from you. Some percentage of salespeople are uncomfortable calling strangers, even though every good thing that happens in sales starts with meeting a stranger. Those conflict-averse salespeople believe they can turn a cold call into a warm call. To do this, they send their prospective client an email first, believing this will make the client feel differently when the salesperson finally works up the courage to

Cold Call 268
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The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy.

SaaStr

As this gets published, I’ve just about finished giving my talks at 2022 SaaStr Annual. And thank you so much to everyone that came, or watched the streaming. It really means a lot. And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. I put together this slide: No doubt, some categories are still recovering from a Covid Hangover.

Sell 140
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Content marketing: What it is and why marketers should care

Martech

It’s been said, ad nauseam, that content is king. But these days, a more accurate statement is probably: customer experience is king. And, in our hyper-connected world where everyone is fighting for attention, good content is what drives good experiences. . Businesses use content marketing strategies to generate brand awareness, educate prospects and customers and establish credibility.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Pipelines, A Tutorial

Partners in Excellence

Recently, a reader wrote, asking a lot of questions about pipelines–what are they, why are they important, how do we leverage them, and so forth. At first, I was surprised by the question, I think of this as basic and fundamental to selling. As I reflected, I realized this is a bad assumption. For example, I know of very few sales training programs that teach pipeline concepts (we’ve been doing this for the past 30 years).

Pipeline 133
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How Allied Beverage is transforming customer experience

Martech

At the beginning of the pandemic, with restaurants and entertainment venues shut down, New Jersey liquor distributor Allied Beverage saw an opportunity to transform its customer experience, service and e-commerce. Transformation at scale. Allied Beverage is the largest liquor distributor in New Jersey, with annual sales well in excess of $1 billion.

More Trending

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Amazon to allow merchants to email customers directly

Martech

Amazon is launching Tailored Audiences, a tool that will enable sellers to send free emails to customers and monitor results. The announcement came at Amazon’s Accelerate conference this week. In the past, Amazon has been reluctant to allow third-party merchants to directly contact Amazon customers. Merchants will be able to target recent, repeat and high spending shoppers.

Customers 137
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What kind of insurance does a trucking business need?

Sales Pop!

Billions of dollars are being moved daily in the industry, and it touches every conceivable good reaching its final destination. The trucking industry is quickly developing, but let’s not forget that new risks and opportunities come with the latest technology. A trucking company can only insure specific amounts of courage, such as for Auto Physical Damage, Cargo, Auto Liability, etc.

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Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days?

SaaStr

Dear SaaStr: What Are the 5 Things Every Founder Should Know In the Early Days? My list: Slow it down if you don’t have a great co-founder. Another idea will come, but it’s almost impossible to thrive without an amazing co-founder. More here. You always need about 25% more than your raise. So always raise 25% more than you think you need, even in an angel round.

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HubSpot’s August releases: A manager’s guide

Martech

HubSpot’s August releases include new ways to find the information you need on CRM records, collaborate in CMS tools and dashboards, compare date ranges in custom reporting, reduce unwanted contacts and schedule workflow actions on exact dates. CRM records improvements. The CRM records received a variety of updates in functionality useful for managers to quickly find the information they need.

CRM 119
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Are Your Employees Quiet Quitting? Learn What It Is and Why It Matters.

Heinz Marketing

By Maria Geokezas , Chief Operating Officer at Heinz Marketing. Following on the heels of 2021’s The Great Resignation, a new conversation is trending across news sites, LinkedIn, and social media and has employers scrambling to understand what it means for their workforce. It turns out the term “Quiet Quitting” is somewhat of a misnomer, but it describes a trend that is still worth paying attention to.

Education 119
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Salesforce unveils features to boost automation for marketing and sales

Martech

Salesforce unveiled an array of new automation features for its marketing, commerce, service and sales offerings this week. Marketing Cloud’s Account Engagement API enhancements are designed to automate personalization and engagement. It does this with new integrations for the company’s CDP and external segmentation tools. . Users can now create and share segments within the CDP , enhance them with additional account attributes for personalization and activate engagement across channels.

Retail 113
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These 4 Mindsets Can Improve Your Business Relationships

Salesforce

As businesses have shifted to a hybrid world, they’ve had to respond to many new challenges. Figuring out how to hire and onboard employees virtually, implementing new modes of customer service, and understanding how to operate more sustainably are just a few of the complexities on the table. What’s at the heart of these scenarios? You’d be right if relationships came to mind.

UX 98
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Learn about the benefits of using a CDP and compare top vendors

Martech

Marketer’s today are in charge of dozens of martech applications to manage, analyze and act on a growing volume of first-party customer data. But despite increasing efficiency, the proliferation of marketing software applications has created problems with data redundancy, accuracy and integration. Automating customer data accuracy and integration through a Customer Data Platform (CDP) provides important benefits to marketers.

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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Targeting & Lead Scoring: Where to Start

criteria for success

One of the most difficult aspects of a salesperson’s job is prospecting. As a sales manager, you can alleviate some of this prospecting pain by engaging your team in targeting and lead scoring. While lead generation is important , salespeople can run out of gas. If you're a sales manager, you’ve probably had a salesperson come to you wondering where to find more leads, what to say to a brand new prospect, or what to do with a non-responsive lead.

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And Now, Welcome to Hybrid Learning!

The Advantexe Advisor

As we all have experienced, COVID-19 has completely disrupted the world of talent development forever. From March 16, 2020, until about April 1, 2020, every Advantexe client canceled or postponed their scheduled live, in-person training programs. Rob and I were talking one night as we were obviously worried about COVID-19 and the future of Advantexe.

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The Guide to Becoming a Sales Director

Hubspot

A job in sales is exciting, with plentiful career opportunities and development paths. As you grow, you may have the opportunity to progress into a sales director role. In this position, you’ll be responsible for growing profit and overseeing the sales team’s operations. In this article, you’ll learn what it takes to become a sales director, what skills you need to be promoted, and what the role involves.

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How to Accelerate Sales Pipeline With the Right Content Strategy

SalesLoft

When it comes to generating pipeline, content reigns supreme (I’m biased, but stick with me). Well-crafted content is one of the best ways to move a buyer closer to that magical “Aha!” moment, and for buyers, finding the right content at the right point in their research can feel like magic. Being inundated with the wrong information, though? There’s no faster way to encourage your buyers to find the exit. .

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How To Sell Better In An Economic Downturn

Predictable Revenue

Jeff Koser joins the Predictable Revenue podcast to discuss how B2B sales organizations can not only survive an economic downturn but use it to their advantage. The post How To Sell Better In An Economic Downturn appeared first on Predictable Revenue.

Sell 59
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The Secret Formula For Prospecting….

Partners in Excellence

The other day, I wrote one of my LinkedIn whining posts. I was, once again, whining about how poorly people prospect. As usual, it generated a lot of conversation about how widespread truly ineffective prospecting is. But my friend, Mike Webster , provided a very provocative question: “Well, David , I will bite. How, in general terms, should the companies who might have something to sell you and your team go about researching your current needs?

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Your Patients Want Holistic Care — Here’s How Data Helps You Treat the Whole Person

Salesforce

As much as 90% of health outcomes rely on social circumstances. Two patients with the same diagnosis, prescribed the same medical regime, and treated by the same doctor in the same hospital could have wildly different outcomes. To address the disparity, you need a holistic view of the people you treat. It’s important to go beyond the clinical data in your chart.

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Reframing Procurement: Hurdles to be leapt or allies to be won?

Heinz Marketing

By Tom Swanson , Engagement Manager at Heinz Marketing. “We need more enterprise clients!” is a familiar call for B2B marketers. Obviously you want the biggest, most recognizable logos on your website as users of your genius product. It just makes sense. There are plenty of posts about how to generate that demand, but today I want to talk about what many revenue teams view as a major hurdle to landing enterprise deals: procurement.

Legal 105
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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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The Key to Successful Scaling Across Markets With OMERS Ventures Managing Partner Harry Briggs (Pod 591 + Video)

SaaStr

After finding success in their home country, many SaaS founders begin to think globally, considering expansion into the international markets. However, global growth is challenging, and it takes the right strategy, preparation, and business model to achieve it. In an eye-opening session at SaaStr Europa 2022, Harry Briggs (Managing Partner at OMERS Ventures) shares advice for determining whether expansion is right for your business and how to execute it effectively. .

Growth 104