PandaDoc

OCTOBER 3, 2023

The sales and marketing teams listed down the functionalities they expected from AI integration, such as predictive lead scoring, automated customer communication, and data analytics. Comparing the current tech stack with the desired AI functionalities, the IT team identified that: The current CRM system could not integrate AI plugins.

Process 52

Process Objectives and Key Results X-functional Sales 52

Hubspot

APRIL 13, 2012

For example, if you're doing market research to determine whether an add-on service would be interesting to your current customers, you'd probably want to ask different follow-up questions to those who responded positive, negatively, and indifferently. 3) Find the right group of people for your market research.

X-functional 66

X-functional Objectives and Key Results Government A/B testing 66

SaaStr

MARCH 10, 2020

In some cases, they’re even owned by governments. In every case, they are government regulated, and they were not buying software. Our service model is fairly unique. We also didn’t try to build a lot of the centralized functions too early. Would you like to talk to one of our reps about X?”

Government 79

Government Up-sell Contract X-functional 79

SaaStr

FEBRUARY 4, 2020

So I spent five years in nonprofits and public service and 15 years at American Express and Google and the last four years have been at Gusto. We have 1,000 employees across three locations, San Francisco, Denver, and New York, and everything in the past four years has grown by more than 10 X. No big deal. That’s great strategy.

Drivers/motivators 71

Drivers/motivators X-functional Trust Cross-sell 71

SaaStr

JULY 17, 2020

Then on the other hand or on top of that, the government’s obviously subsidizing a lot of people who are suffering and so they don’t feel-. Keith Rabois: I’m a multiple time investor in a company called Faire that basically provides data and services to SMBs all across the US and gives them the tools to compete with Amazon.

E-commerce 70

E-commerce Retail Real Estate Growth 70

SaaStr

JULY 15, 2020

Then on the other hand or on top of that, the government’s obviously subsidizing a lot of people who are suffering and so they don’t feel-. I’m a multiple time investor in a company called [Fair 00:11:21] that basically provides data and services to SMBs all across the US and gives them the tools to compete with Amazon.

X-functional 60

X-functional E-commerce Growth Retail 60

SaaStr

DECEMBER 31, 2019

How do we get the functionality of Salesforce out there in the field and on the phone? It Has really, really deep functionality. ” And so we broke it down into a very basic set of functionality, and then used that momentum to sort of bring us towards really our core product, which was the desktop product. Does it matter?

Product 52

Product B2B Growth X-functional 52

SalesHandy

JUNE 29, 2021

Selling products or services to businesses and professionals can be tough. And throughout this guide, we’ll detail these principles, and lay out strategies following those principles that’ll help you learn how to sell B2B services and build a high yielding sales process. What is B2B Sales? selling products to other businesses).

B2B 98

B2B Cross-sell X-functional Follow-up 98

Sales Hacker

JANUARY 13, 2021

The licensee embeds the third-party software into its application to improve it by adding new functionality or features, or enhancing existing functionality or features. These companies resell the solution and bundle services around the solution to add value to the customer.

GTM 74

GTM Profit margin Negotiate Contract 74

PandaDoc

FEBRUARY 27, 2023

Closing remarks also give your sales team a chance to summarize your brand and the benefits of your products or services. Maybe they need to hire your consultative services for an event or some other time-sensitive reason. Focus on the key features of your services and how they address the prospect’s biggest pain points.

Closing 52

Closing Contract Technique Objectives and Key Results 52

Sales Hacker

MAY 9, 2019

Here’s a simple example to begin with that covers the SDR, AE and Customer Success Manager (CSM) functions: Table 1. Your financials, whether you receive recurring revenue, how you charge for services, etc – all these things should be taken into consideration. Think of these levels as: Entry level. Step 5: Set Targets.

SQL 102

SQL Commission Customers Non-Profits 102

Sales Hacker

MARCH 2, 2020

It uses the formula PPVVC=S (Pain x Power x Vision x Value x Control = Sale) to help salespeople accurately gauge the probability of closing a deal. You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. The Little Red Book of Selling. Jeffrey Gitomer.

Sales 141

Sales Objectives and Key Results Technique Non-Profits 141

SaaStr

AUGUST 15, 2020

We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. That doesn’t mean to say, you’re going to do away with the functions. We’ve got everything from self-service all the way up to the enterprise. I mean, what do they do?

Retail 78

Retail Start-ups Drivers/motivators Up-sell 78

PandaDoc

MARCH 7, 2023

This means gathering any information relevant to the sale, including: Client history and reputation within their markets and industry Potential client objections and concerns The most pertinent information on your products or services for this client Past leads and sales notes to garner the best tactics and information to use.

Process 52

Process Objectives and Key Results Pitch Legal 52

ConversionXL

JUNE 26, 2017

Organize growth into a cross-functional team. Interview customers and tell their success story (with or without your product/service) – How are they successful? Hybrid Product analytics organization: Central teams for tools, methods, governance. Data governance – hated but necessary: Rules of play. Exit pages.

UX 85

UX Cross-sell A/B testing Government 85

Veloxy

SEPTEMBER 28, 2021

Use this subject line as a follow up and ask how you can be of service. However, the most vital function is to build trust and create a long lasting business relationship. Any strong opinions about X in your team? What are the top proprieties regarding X for this quarter? 6: Did you get what you were looking for?

Objectives and Key Results 204

Objectives and Key Results Prospecting Contact Campaign 204

Hubspot

FEBRUARY 11, 2019

Here are some creative techniques for thinking of a product or service. Since you have experience in sales development and account management at early-stage sales companies, you might decide to offer this service to tech startups. An MVP is the simplest, most basic version of your tool or service possible. Find a co-founder.

Minimum Viable Product 101

Minimum Viable Product Legal X-functional Networking 101

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Zendesk ) 78% of customers will forgive a company for a mistake if they receive excellent service.

Service 52

Service Product Customers E-commerce 52

SaaStr

FEBRUARY 11, 2020

There was a $40 billion dollar investment in a services company. I think it was somewhere in the Midwest, IT services, and they were growing, made 10% a year. Let’s not talk about government or schools. So that every revenue increase is a big deal. So here’s an example. Again, pretty classic. Sales wants SQLs.

Growth 76

Growth Niche Hospitality X-functional 76

SaaStr

SEPTEMBER 13, 2020

Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize. Really, cloud absorbs hardware, software and services. But you were able to somewhat confidently say, “Hey, I can service that debt.”

Non-Profits 62

Non-Profits Strategize Trust Growth 62

SaaStr

OCTOBER 24, 2019

I think we’re probably going to talk less about the delivery model of the architecture of the services and function and we’re going to talk more about the subscription model. It would be easier to manage transactions and invoicing and there’s all kinds of additional services that you could sell into that.

Growth 41

Growth Launch B2B Networking 41