SaaStr

MAY 29, 2025

At Owner, selling ~$10K ACV deals to tiny businesses that “don’t typically buy software,” the AI transformation has been mission-critical. This isn’t optional technologyit will become table stakes for B2B sales, just like CRM systems became non-negotiable in the 2000s.

GTM 91

GTM Negotiate Cross-sell CRM 91

The 5% Institute

MAY 1, 2020

If you’re in sales, you’ll eventually come across a gridlock situation – this is where negotiation tactics can play a hand and create a win, win situation. Using negotiation tactics can help you get to your ideal outcome, and also help your client walk away from the deal as a winner. 10 x Negotiation Tactics To Close More Sales.

Negotiate 75

Negotiate Closing Objectives and Key Results Sales 75

Sales Hacker

JULY 8, 2020

Negotiation. If you’re going to win sales, you need to know how to negotiate. Every salesperson takes a different approach to negotiations, but everyone also shares the same goal — to close the deal. Digging deeper, the way you negotiate is based largely on how you sell. Relationship Building.

Negotiate 105

Negotiate Teamwork Relationship building Cold Call 105

The 5% Institute

MAY 18, 2023

Negotiations play a vital role in various aspects of our lives, from business deals to personal relationships. To achieve favourable outcomes, negotiators need to be well-prepared and equipped with effective strategies. Introduction Negotiations involve two or more parties striving to reach mutually beneficial agreements.

Negotiate 52

Negotiate Represent Relationship building Strategize 52

The 5% Institute

MARCH 30, 2023

Negotiation (and it’s stages) is a critical skill for any business owner. Whether you’re trying to close a deal with a supplier, negotiate a contract with a client, or persuade investors to fund your business, negotiation is an essential part of the process.

Negotiate 52

Negotiate Relationship building Contract Closing 52

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Relationship-building.

Negotiate 106

Negotiate Teamwork Referrals Relationship building 106

Salesforce

MARCH 7, 2024

To successfully negotiate a contract in today’s sales climate, you need to prioritize relationship building over persuasion, practice active listening, and empathize with your customers’ challenges. We’ll explore practical tips and strategies to help you navigate the negotiation process effectively.

Contract 59

Contract Negotiate Objectives and Key Results Legal 59

Hubspot

JUNE 16, 2025

Pitching clients, negotiating partnerships, growing a network. Even account managers — once focused on relationship-building — are now expected to drive revenue. Use consultative selling to position solutions — tie product benefits directly to the challenges uncovered, making the solution feel custom-made. Same story.

Objectives and Key Results 49

Objectives and Key Results Pitch Sales Follow-up 49

PandaDoc

MARCH 25, 2025

If youre selling a cup of coffee, the options are relatively simple. This can include negotiations, compliance checks, and/or deciding on a timeline for implementation with your customer. Closing the deal is just one step; ensuring customer success and fostering long-term relationships requires ongoing work.

Objectives and Key Results 52

Objectives and Key Results Contract Legal Sales 52

Veloxy

OCTOBER 26, 2023

Build trust with customers through product knowledge & customer care while staying organized & informed of advancements in the field. The Role of a Medical Device Sales Rep Medical device sales representatives play a critical role in the healthcare industry, selling and promoting medical devices to healthcare professionals.

Healthcare 130

Healthcare Hospitality Networking Negotiate 130

Hubspot

AUGUST 10, 2020

For example, if you work for a company that sells audio editing software and you have a prospect who does not create audio content and is looking for photo editing support, listening to their needs can disqualify those who are not in need of your offer, freeing you up to engage with customers who are. Upselling and Cross-selling.

Cross-sell 100

Cross-sell Sales Negotiate Contact 100

SaaStr

JULY 27, 2022

Secret 1: A Self-Serve Product is Non-Negotiable For SMBs. Smaller organizations don’t typically respond to the long sales cycle or constant conversations and negotiations that an enterprise needs. But your sales needs when selling to small and medium-sized businesses differ from an enterprise-level market.

Go To Market 97

Go To Market B2C GTM Price 97

Highspot

JANUARY 19, 2022

This includes teaching them how to best engage with prospects, build relationships with customers, close deals, upsell and cross-sell, and much more. The material often deals with topics like relationship building, consultative selling , technology, remote communication with management, and more.

Technique 92

Technique Negotiate Pitch Inside sales 92

Hubspot

MAY 7, 2018

You'll learn the skills you need to sell anything -- even yourself for future career moves. You'll also become a master of communication, increase your confidence through closed deals, and build an impressive professional network that will benefit your career now and in the future. You’ll be ready to sell anything.

Pitch 101

Pitch Sales Cold Call Networking 101

The 5% Institute

JULY 13, 2023

Selling is an essential skill that empowers individuals to achieve success in various professional domains. Whether you are an entrepreneur, a freelancer, or an employee in a sales-driven organization, learning how to sell can significantly impact your career trajectory.

Sell 52

Sell Technique Relationship building Referrals 52

Outreach

OCTOBER 29, 2021

It visually demonstrates the stages of your sales process (like prospecting, needs analysis, proposal, negotiation, and closing) and the distribution of revenue opportunities across those stages. Relationship Building. Building meaningful relationships with customers is crucial for closing more deals—and closing them faster.

Pipeline 98

Pipeline Negotiate Sales Contact 98

Hubspot

APRIL 2, 2021

Nowadays, media buying is done in one of two ways: Direct buy – Media buyers forge relationships with publishers to negotiate ad inventory, e.g., working with a newspaper to have an ad placed in the upcoming issue. The negotiation still technically happens but it's done at a much quicker rate through open and private marketplaces.

Objectives and Key Results 101

Objectives and Key Results Cross-sell Negotiate Campaign 101

Salesforce

OCTOBER 10, 2023

“When you’ve really got the stages in the right order in your sales cycle down, it frees you up to be connected with your prospect in the moment,” said Elyse Archer, CEO and founder of She Sells. In fact, according to LinkedIn, 78% of businesses that use social selling techniques outperform those that don’t. What’s the ROI?”

Objectives and Key Results 110

Objectives and Key Results Negotiate Sales Technique 110

PandaDoc

JUNE 2, 2025

Rather than focusing on relationship-building or discovery alone, Challenger sellers take a more proactive role. To close deals, reps may still need to resolve complex sales issues, make concessions, or negotiate with stakeholders. Challenger sellers need to teach as much as they sell. Solution selling.

Process 52

Process Objectives and Key Results Sales Angle 52

Hubspot

MARCH 14, 2019

Business development management allows you to flex your relationship-building and strategic skills. This is because positions such as these allow you to hone your communication, negotiating, and rapport-building skills in a professional environment. And to learn more, check out these keys to successful selling next.

Commission 96

Commission Negotiate CRM Strategize 96

Outreach

AUGUST 20, 2019

Enterprise sales refers to a type of selling environment with the following key characteristics: Target customers are large organizations. In contrast, B2C sales and selling to SMBs can come to a conclusion within a matter of days. Doing so entails domain mastery, business acumen, empathy, and relationship-building skills.

Closing 70

Closing Contract B2C Negotiate 70

Sales Hacker

NOVEMBER 15, 2017

Account-Based Selling / Sales Development. Average Sale/Selling Price. Average Sale/Selling Price (ASP) is a term that may refer to 1) the average price of a product in a given market or channel or 2) the price a certain class of products or services is commonly sold for. Customer Relationship Management. Conversion.

B2B 105

B2B E-commerce Cold Call Sales 105

The 5% Institute

AUGUST 7, 2023

By clearly conveying thoughts and actively listening, account managers can ensure client satisfaction and maintain long-lasting relationships. Relationship Building Expertise The ability to cultivate and sustain relationships is a hallmark of a successful account manager.

Account management 52

Account management Negotiate X-functional Cross-sell 52

Hubspot

APRIL 28, 2025

With multiple selling reps under its belt, an AI agent learns, refining their lead qualification and engagement strategies. Agentic AI can take over repetitive, admoinistrative tasks so that human reps can focus on complex negotiations, relationship building and actually closing high-value deals. AI never sleeps.

Appointment 44

Appointment Follow-up Negotiate CRM 44

Lead Fuze

DECEMBER 31, 2021

Negotiation and Closing Ability. 1) Relationship-building. To succeed in sales, it is important for a person to have good relationship-building skills. Selling a product is not just about telling customers what your product does. These tools can make selling easier and more profitable.

Negotiate 52

Negotiate Sales Contract Drivers/motivators 52

Sales Hacker

MAY 31, 2019

In the complicated world of selling today, you could hire a full-time detective to find friction in the sales process. As you can see, building the right tech stack for your team comes down to 3 things: 1. Relationship building. Science is systematized knowledge and friction is resistance. Combat Training. Back to You.

Objection handling 71

Objection handling Technology Technology Commission 71

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. A lot of sales reps end up competing on who sold the most or what product is selling faster. Maybe you’re selling the right products to the wrong audience in the wrong market. However, salespeople tend to miss the bigger picture.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Highspot

JULY 6, 2023

With proven sales training strategies and ongoing coaching and enablement, reps will be ready to tackle the art of selling. Sales skills enable sellers to persuade, negotiate, and communicate effectively. They’re adept at problem-solving, negotiation, and have strong communication skills. Why are Sales Skills Important?

Objectives and Key Results 52

Objectives and Key Results Negotiate Objection handling Technique 52

The 5% Institute

JUNE 7, 2023

Discuss how sales skills indicate a candidate’s ability to build relationships , negotiate, close deals, and achieve targets. This may include persuasive communication, relationship building, prospecting, negotiation, closing, customer service, product knowledge, and CRM proficiency. ” 10.

Negotiate 52

Negotiate Healthcare Relationship building CRM 52

Lead Fuze

JUNE 28, 2023

In this blog post, we will explore the role of sales representatives – from negotiating contracts and identifying leads effectively, to building relationships with potential clients. They conduct business operations, negotiate contracts, identify leads, contact prospects, and close deals.

Negotiate 52

Negotiate Territory Contract Technique 52

Highspot

JANUARY 9, 2024

It starts with prospecting for potential leads, then moves through to negotiation and closing the deal. Each stage requires specific selling skills to satisfy prospect needs. Negotiation: Sales reps and prospects will enter talks to find an agreement that suits the client’s needs and the sales goals.

Technique 52

Technique B2B Cross-sell B2C 52

SalesLoft

JULY 10, 2018

Never Split the Difference: Negotiating as If Your Life Depended on It. Who better to learn about negotiation techniques than from a former FBI hostage negotiator? We’re constantly negotiating, both in our professional and personal lives. by Chris Voss and Tahl Raz. So don’t beat them with logic or brute force.

Negotiate 52

Negotiate Sales Sports Pipeline 52

Hubspot

JUNE 9, 2023

To perform optimally in your sales role, you need to love what you sell. If you know what you're selling makes a real difference, sales becomes the transfer of that enthusiasm,” says John Barrows, CEO of SellBetter by JB Sales. Start selling. Don’t overthink about what to sell.

Objectives and Key Results 87

Objectives and Key Results Networking Represent Sales 87

The 5% Institute

JUNE 27, 2023

It involves analysing market trends, understanding customer needs, and identifying unique selling propositions. These can include consultative selling , relationship building, objection handling, and effective negotiation skills. Trust is crucial for building long-lasting customer relationships.

Objection handling 52

Objection handling Drivers/motivators Technique Sales 52

ConversionXL

APRIL 4, 2017

There are many who aren’t doing it well , but to me it seems this is a natural extension of any other acquisition channel, and a super important lever for retention and relationship building. How should startups approach strategic partnership negotiations? If you sell shoes, would virality work for you?

Growth 118

Growth Referrals Niche Strategic partnership 118

Gong.io

JULY 11, 2022

Inside sales (sometimes called remote sales or remote selling) is often the primary sales model for B2B, SaaS, tech, and certain high-ticket B2C sales teams. Inside sales reps sell from their office, in stark contrast to outside sales, where sales reps travel to visit clients and close deals on the road.

Inside sales 62

Inside sales Commission Outside Sales Quota 62

PandaDoc

MAY 28, 2024

Consultative selling offers a less pushy, customer-centric approach to the buyer’s journey. Key takeaways Consultative sales is customer-centric and focuses on building relationships. Consultative selling requires empathy, active listening, and problem-solving. Solution selling is pitching products and solutions to leads.

Consult 52

Consult Process Sell Pitch 52