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5 Great Customer Relationship Management Examples

Veloxy

As the most important part of any business, it’s vital to have a good relationship with your customers to reduce attrition. This is why plenty of companies focus on Customer Relationship Management. What is Customer Relationship Management? But first, let’s try to define what CRM is. 3: Apple CRM. 4: Tesco CRM.

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How To Get Started With Email Segmentation

Salesforce

As someone in this segmented group, I could receive emails offering exclusive California-based fitness events, personalized workout plans for beginners (considering my recent subscription), or promotions on fitness gear tailored to my interests. Different segments might respond better to various tones, styles, or even promotional offers.

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5 Business Uses for an AI Copilot

Salesforce

It shows up as a conversational AI interface integrated with your everyday workflow, whether it’s a customer relationship management (CRM), email, or other system specific to your industry. The technology is now being applied across sales, service, marketing, retail, and many other industries and roles. The best part?

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Even In-Person Shopping Is Becoming More Digital

Salesforce

To meet demand during peak season, retailers need to adapt the store to become an extension of the digital experience. With in-store associates predicted to fuel growth no matter where a customer’s journey starts, retailers are investing in tools that upskill employees, enhance fulfillment, and more. Are you ready?

Retail 90
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5 Ways Generative AI Is a Game-Changer for Ecommerce

Salesforce

Make every user more productive Whether you’re a merchandiser, marketer, or ecommerce manager, generative AI in ecommerce can help you save time. Retailers can automate routine tasks and increase sales with GPT-powered product descriptions, smart promotions, and more. And generative coding can help teams innovate faster.

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Martech failure? 50% say loyalty programs don’t offer much value

Martech

70% prefer to manage loyalty programs via app. 26% Top 150 retailers and restaurant chains have a dedicated loyalty app. 28% Retailers and restaurant chains send gifts, offers or discounts on special occasions 75% prefer instant discounts/redemptions. 48% Retailers and restaurant chains offer some form of personalization.

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How To Build the Email List of Your Dreams

Salesforce

Your email list will allow you to send targeted messages with promotional and informative messages to subscribers. Be ethical about compliance and you are promoting customer trust and best email marketing practices. Abide by this and you’ve already promoted a positive user experience and established your sender’s reputation.

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