ConversionXL

OCTOBER 4, 2022

Common examples include: Average order value; Sales conversion rate; Cart abandonment rate; Customer acquisition cost; Customer lifetime value; Bounce rate; Click-through rates; Pop-up engagement rates; ROI (return on investment; Average inventory sold per day. 7 powerful ecommerce marketing tactics for 2022.

Referrals 129

Referrals Retail Growth Cross-sell 129

SaaStr

JANUARY 26, 2023

Dear SaaStr: Can Founders Still Sell Some of Their Shares in Venture Rounds in 2023? Up until say 2017–2018 or so, in SaaS, there was a rough rule: a relatively small amount of secondary liquidity ($1m-$2m) would be offered by growth investors in top VC rounds once a startup crossed $10m ARR or so. appeared first on SaaStr.

Sell 23

Sell Cross-sell Growth Up-sell 23

Hubspot

AUGUST 22, 2022

We surveyed over 1,000 sales professionals around the globe to find out the top sales trends of 2022, and one thing is certain – the pandemic made a lasting impact on the relationship between salespeople and their prospects. Sales Culture In 2022. Sales Rep Performance in 2021 vs. 2022. The Top Sales Trends of 2022.

Cross-sell 69

Cross-sell B2C CRM Sales 69

Hubspot

SEPTEMBER 6, 2022

HubSpot surveyed 1,000+ sales professionals to get a better picture of the sales landscape in 2022. Read on to learn how to sales has changed from 2021 to 2022, and what to expect in the coming months. And in 2022, winning that trust takes even more effort than before. Mainly through upselling and cross-selling.

Cross-sell 74

Cross-sell CRM Trust Pitch 74

Hubspot

OCTOBER 24, 2022

HubSpot's 2022 Sales Strategy & Trends Report takes a closer look at these trends and how sales leaders can leverage them. Read on to discover the five areas sales leaders are prioritizing in 2022 and beyond. Prioritizing upselling and cross-selling over winning new clients. Sales in 2022 is no different.

Cross-sell 66

Cross-sell Drivers/motivators CRM Sales 66

Highspot

MARCH 9, 2022

Expect sales reps to follow the game plan, dotting every “i” and crossing every “t” along the way. First things first: you need to make sure you’ve mastered all the major pieces of the sales process, including prospecting, cold calling and emailing, upselling, cross-selling, and closing deals, to name a few.

Intrinsic 95

Intrinsic Technique Cross-sell Sales 95

Sales Pop!

JANUARY 5, 2023

An example I’ve brought up in the past is the firefighter, who has the meaning of saving lives and property. And much of journalism, a field that once had a great deal of meaning, seems to have wholly lost its search for objective truth in the quest to sell advertising. Professional Meaning. What does meaning do for a profession?

Pipeline 212

Pipeline CRM Intrinsic Networking 212

SaaStr

JANUARY 12, 2024

2023 wasn’t hard for everyone: First, it was mainly hard for folks that sold into “tech”, broadly speaking : Monday sells mainly outside of tech — it crushed 2023. Asana and Atlassian, competitors who sell more to tech? Shopify was up 128%! HubSpot was up 104%! Now let’s be clear.

Cross-sell 126

Cross-sell Growth Up-sell Price 126

Veloxy

MARCH 23, 2023

Jump to 2022, and Salesforce found that a staggering 72% of salespeople expected their team to miss annual quota. Let’s now review three unique types of selling quotas : activity quotas, revenue quotas, and profit quotas. Keep up with the latest sales techniques, technology, and industry trends to stay ahead of the competition.

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Martech

JUNE 28, 2022

Average subscribers paid 12% more in 2022 than in 2021. The company now has 143,000 customers, up 26% year-over-year. . Download the 2022 MarTech Replacement Survey here. HubSpot also continues to add customers; 8,200 were onboarded in Q1. Processing.Please wait. HubSpot is undoubtedly contributing to this upheaval. .

Customers 103

Customers Customer Relationship Management Cross-sell Territory 103

Martech

MARCH 1, 2024

It didn’t even make the Sagefrog priority list in 2022.) I see three drivers behind this stunning change: COVID-19, where personal selling was crippled and “retention is the new acquisition” became the latest catchphrase. A classic example of up-selling can be seen in McDonald’s familiar “SuperSize that for you?”

B2B 135

B2B Cross-sell Pharmaceutical Account management 135

Highspot

JANUARY 19, 2022

This includes teaching them how to best engage with prospects, build relationships with customers, close deals, upsell and cross-sell, and much more. The market is evolving faster than ever, and sales reps need high-quality ongoing training to keep up. Why Sales Training Is Important. or a 353% ROI.

Technique 92

Technique Negotiate Pitch Inside sales 92

Martech

AUGUST 7, 2023

The survey found a notable trend toward retention and cross-sell/up-sell plays, as prior experience with the vendor jumped from 25% in 2022 to 40% in 2023. Dig deeper: The 7 B2B website essentials: What customers want The good news. Customers want to do business with people they already know. Methodology.

B2B 98

B2B Cross-sell Finance Up-sell 98

Salesforce

DECEMBER 1, 2022

That’s a question Seth Godin, marketing guru and founding editor of The Carbon Almanac, and Brian Solis, vice president and global innovation evangelist at Salesforce and best-selling author, try to answer in this episode, one of the year’s best business podcasts. Sign up now. Listen now on Up Next in Commerce.

E-commerce 96

E-commerce Cross-sell Drivers/motivators Technology 96

SaaStr

NOVEMBER 15, 2023

And in fact, the stock is up 94.7% Ok times are tough for many out there But not Crowdstrike: – Almost $3B in ARR – Growing 37% (!) – 26% Free Cash Flow – 125% NRR – $48B Market Cap — Up 94.58% this year (!) They view professional services primarily as an opportunity to cross-sell more modules.

Non-Profits 117

Non-Profits Cross-sell Growth Service 117

SaaStr

OCTOBER 25, 2023

Fast forward to today, and last quarter they crossed an incredible $560,000,000 in ARR growing 20% on a constant currency basis. NRR Stable / Up a Smidge at 108%, But Boosted By Price Increases Like Monday and many other leaders that sell to SMBs, they’ve seen some decline in NRR. 5 Interesting Learnings: #1.

Cross-sell 117

Cross-sell Contract Price Growth 117

SaaStr

JANUARY 3, 2024

It’s quietly crossed $1.2 It send the stock price up 112% over the past 12 months! In 2022, Elastic broke even on a non-GAAP operating margin basis, then went +4% positive in FY23. But its bigger deals don’t sell themselves without humans — and partners. Go ask your developer ? Again, like many.

Cross-sell 109

Cross-sell Growth Price Up-sell 109

SaaStr

OCTOBER 26, 2022

Despite crossing $1.4B And in some ways, its even harder when you sell to SMBs like Wix does. Because getting that NRR up, and getting them to buy even more from you, is often harder. They needed 200 Million+ Users to cross $1B in ARR. Add e-commerce, payments and more has pushed it up. Wix is one.

E-commerce 113

E-commerce Cross-sell Growth Price 113

Martech

MAY 30, 2024

Since OpenAI made ChatGPT publicly available at the end of 2022, artificial intelligence has ridden a tidal wave of earned media attention. Given AI’s tendency to make things up, it seems good that only 5% across the six countries covered say they have used generative AI to get the latest news. The full report can be found here.

Cross-sell 117

Cross-sell Territory Price Launch 117

Salesforce

DECEMBER 8, 2022

Sales reps spend only 28% of their week selling, down from 34% in 2018. Sellers want to sell, but they spend more than two-thirds of their time distracted by record keeping, broken processes, tool management, and tasks like data entry and lead management. Our 11 Best Business Podcasts of 2022. Hiring Practices for Sales Teams.

Cross-sell 98

Cross-sell Gambling Quota Sales 98

SaaStr

JULY 24, 2023

So price increases have been the name of the game in SaaS for the past 12 months, in many (not all) cases to help make up for slowing growth: Zendesk up 16% Salesforce up 9% Google Workspace up 20% HubSpot up 12% Webflow up 16% Shopify up 33% Slack up 10% And some of them like Slack and Salesforce hadn’t raised list prices in quite some time.

Price 98

Price Cross-sell Gaming Follow-up 98

SaaStr

NOVEMBER 1, 2022

22 Things We Learned at SaaStr 2022. India’s founders were out in full force at SaaStr 2022. Three key themes emerged: SaaS continues to be a fertile ground despite the 2022 ‘SaaS-acre’. Most companies expect to miss 2022 targets but it is far from a doomsday. . Many of them will get gobbled up by the large platforms.

GTM 117

GTM Niche Cross-sell Contract 117

SaaStr

JUNE 7, 2023

Twilio is the same great company it was in 2022 and 2021, but it’s also been the segment where buyers have cut back perhaps the most. But both Twilio and Snowflake sell a lot based on consumption. Twilio’s non-GAAP gross profit continues to grow and non-GAAP operating margins have crossed 10%. #4. Go Global! #5.

Non-Profits 94

Non-Profits Cross-sell Growth Up-sell 94

Martech

SEPTEMBER 16, 2022

sign up for a newsletter, place an order, ask for more information, etc.). To adapt to consumer expectations and keep up with competitors, marketers must create a large volume of high-quality content that can be effectively shared across many different channels. It’s not easy to keep coming up with new ideas for content.

E-commerce 138

E-commerce Cross-sell Drivers/motivators Prospecting 138

ConversionXL

OCTOBER 16, 2022

One month later, sales are up by $38,500, and the business owner deems the campaign a success. It followed up post-conversion to ensure buyers were happy, improving the overall customer experience to generate repeat business and brand advocacy. That’s up to you, but keep it consistent for all your calculations moving forward.

Customers 129

Customers Retail Cross-sell Follow-up 129

Salesforce

JULY 18, 2022

According to the 2022 Salesforce State of Commerce report, nearly half (47%) of companies have already embedded commerce in the customer service experience. Digital leaders are at the forefront, with 49% of leaders selling through their customer service centers compared to 40% of laggards. With the right tools and strategies, they can.

Contact 98

Contact E-commerce Cross-sell Manufacturing 98

Salesforce

APRIL 28, 2022

Rising inflation, geopolitical concerns, an energy crisis, and a continued supply chain disaster are plaguing the first half of 2022 and challenging retailers on many fronts. According to the Salesforce Shopping Index, global same-site sales were down 3% year-over-year (YoY) in the first quarter of 2022. The answer is complicated.

Retail 98

Retail Cross-sell Sales Growth 98

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. A lot of sales reps end up competing on who sold the most or what product is selling faster. Maybe you’re selling the right products to the wrong audience in the wrong market.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Martech

MARCH 10, 2022

Traditional B2B demand gen models are becoming outdated as privacy regulations are more stringent and fewer people are willing to give up their personal information. 63% of purchases have more than four people involved in the buying group (up from 47% in 2017). Inbound marketing is about building value and trust, NOT about selling.?.

E-commerce 113

E-commerce Growth Cross-sell Objectives and Key Results 113

SalesLoft

MARCH 31, 2022

Both the pandemic and full adoption of digital selling have rapidly improved the way that we are looking at workplaces and teams, how we communicate with customers, and ultimately how we sell. These changes are positive, but now sales leaders have new challenges that are keeping them up at night – myself included.

Objectives and Key Results 105

Objectives and Key Results Cross-sell Objection handling Sales 105

SaaStr

NOVEMBER 4, 2022

Since the start of 2022, the focus of SaaS leaders has changed from growth at all costs to sustainable growth and being default alive. Partnering to sell to SMBs while you’re an expert in selling to enterprises. Partnering to sell in Europe, Latin America, or Asia with successful partners in those regions. Industry-wise.

Growth 19

Growth GTM Cross-sell Non-Profits 19

Sales Hacker

MAY 19, 2022

It’s based on an outdated way of thinking that selling is an art – perfected only by a select few. Revenue leaders who accept this notion often cross their fingers during the hiring process, hoping they’re lucky enough to find the rare “unicorn seller” with those innate, unteachable skills that translate to quota attainment.

Quota 110

Quota Cross-sell Objection handling Up-sell 110

SaaStr

APRIL 19, 2024

50, and package it up for another $.50 Then, someone would sell it for you for $50 to $400. You never catch up. If you’re selling 50M shampoo and growing 20%, you’re adding 10M per year. You launch shampoo and conditioner, which sells a million in the first year; that’s great, but it’ll never get there.

Engineering 120

Engineering Price Cross-sell Up-sell 120

Hubspot

MAY 5, 2023

Here, we cover the top consumer spending trends in 2023, along with five key strategies for selling during an economic downturn. Table of Contents Top Consumer Spending Trends in 2023 Strategies for Selling in a Recession Top Consumer Spending Trends in 2023 1. Let's take a look at a few strategies for selling in a recession.

Profit margin 91

Profit margin Objectives and Key Results Cross-sell Pitch 91

Salesforce

JANUARY 3, 2022

As our recent Sales Summit revealed, the old ways of selling — aggressive quotas, in-person sales calls, nagging pipeline reviews — just don’t work anymore. Learn more: “CRO Focus: What Trends Should Be Top of Mind in 2022?”. Learn more: “Diversity Sells”. Sign up now. It’s time to #ThinkOutsidetheQuota.

Growth 98

Growth Quota Intrinsic Cross-sell 98

SaaStr

JANUARY 30, 2023

Overcoming challenges by optimizing for success In the early stages of setting up your SaaS business, it’s always a good idea to invest time thinking about the direction you want to take. Deel scaled the sales team from two to 250 account executives, but issues with productivity and enablement of the account executives cropped up.

Cross-sell 109

Cross-sell Account management Clients Growth 109

Sales Hacker

DECEMBER 22, 2022

However, sales enablement doesn’t always report up to sales or sales operations. The growing portion of sales enablement teams reporting up to them proves the growing importance of being able to prove direct revenue impact (more on that later). Sales enablement serves the revenue team, so this reporting structure makes sense.

Quota 111

Quota Cross-sell Strategize Commission 111