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Account Management Excellence (feat.) Will Frattini

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. You'll learn why a focused and intentional account management strategy is essential for net revenue retention and account expansion.

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10 x Essential Account Manager Skills For Success

The 5% Institute

In today’s dynamic business landscape, possessing a comprehensive set of skills is crucial for any successful account manager. The role of an account manager goes beyond mere customer service – it involves nurturing client relationships, driving revenue growth, and enhancing a company’s reputation.

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Key account management strategy: Setting things in motion

PandaDoc

Key accounts are the 20% of accounts that generate 80% of your company revenue. Before attempting to develop a key account management strategy, you must know how to identify these key accounts. Accurate identification will help you avoid rashly categorizing tail accounts as having strategic value.

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The 10 Best Salesforce Automation Tools for 2022 & 2023

Veloxy

Here are the most popular features of the tool: Your leads & contacts are automatically analyzed and prioritized for buyer intent Field sales routes are optimized for more stop-ins and meetings Automatically capture, create, update, and track records from your inbox. Apptoto integrates with Zoom and other online meeting tools.

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How to Build a High-Performing Inside Sales Team

Veloxy

What’s more, research shows that over 75% of prospects really don’t want to engage in face-to-face meetings. You’ve already likely heard of a few standard roles such as Account Executives or Sales Engineers. 1: Account Executives. 3: Account Managers. What Positions Make up an Inside Sales Team? 4: Sales Engineer.

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What is Inside Sales? Everything You Need to Know

Gong.io

They travel to meet clients (whether by car, plane, or foot), and attend industry events and conferences to painstakingly prospect new leads. An inside AE ( Account Executive ) takes meetings booked by BDRs or directly by the buyer, presents product demonstrations, and closes contracts. AEs (Account Executives).

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Mis-diagnosis

Partners in Excellence

They weren’t meeting commitments to fulfill customer orders. These unhappy customers were taking a lot of sales time, demanding the account managers fix the problem or contracts would be cancelled. We don’t take the time to reconfirm how the customer got to that diagnosis and whether it is correct.