Partners in Excellence

MARCH 9, 2020

The buying process is messy, a characteristic of intensely human interaction. We map the buying process, ending up with something that resembles Gartner’s famous “spaghetti” charts. Buying can be confusing–both in managing the internal buying process, but in, also, in assessing the alternative solutions.

Assembly Line 84

Assembly Line Sell High impact Up-sell 84

Partners in Excellence

APRIL 12, 2023

There seems to be an arrogance or conceit in so many of the conversations I see about the future of selling. My feeds are filled with new technologies, new selling models, new engagement strategies, new organizational structures. Sellers have, blindly, applied “manufacturing” technique to managing their selling process.

Assembly Line 90

Assembly Line Customers Tradeshows Manufacturing 90

Partners in Excellence

MAY 26, 2021

Our demand gen, marketing, sales organizational design, sales processes, customer experience—all of it are generally designed around us. They don’t care about our organizational structure, they don’t care about our selling process or strategies for demand gen. We may be trying to hit certain spend/budget goals.

Assembly Line 130

Assembly Line Customers Manufacturing Start-ups 130

PandaDoc

OCTOBER 14, 2020

The Request For Proposal (RFP) process is broken, flawed, and disorganized. When you’re down in the weeds, entangled in the messy process, it can be hard to figure out how to make improvements. If you were to time your RFP creation process, how much time gets sunk into each one? Luckily, technology is our saving grace.

Process 139

Process Teamwork Assembly Line Transportation 139

Partners in Excellence

NOVEMBER 5, 2021

Too many organizations seem so focused on their own efficiency, mechanizing our process, and transactionalizing our engagement strategies. We are creating massive sales assembly lines optimizing the order taking process. At the time, many of us were alarmed with that statistic. We usually win on pricing.

Assembly Line 112

Assembly Line Sales Price Trust 112

Partners in Excellence

OCTOBER 15, 2021

We redesign knowledge work, emulating the principles of the industrial assembly lines of the past. We chop up work, creating assembly lines where knowledge workers focus on perhaps the functional equivalent of tightening a bolt. them passing the work to the next person in the knowledge worker assembly line.

Assembly Line 73

Assembly Line Manufacturing Government Up-sell 73

Partners in Excellence

DECEMBER 10, 2018

At the end, Brent Adamson pulled me to the side asking, “Dave, you seem to have a pretty dark outlook about selling, what’s up?” Am I contributing to it’s improvement and the ability of sales to contribute to our customers and the companies we sell for?” The mindless focus on volume/velocity.

Sell 80

Sell Assembly Line Up-sell Cold Call 80

Partners in Excellence

NOVEMBER 27, 2018

Even concepts of insight based selling are repackaging of consultative, solution, customer focused selling programs of the 60s, 70s, 90s. Even concepts of insight based selling are repackaging of consultative, solution, customer focused selling programs of the 60s, 70s, 90s. But there are limitations to this.

Sell 92

Sell Objection handling Assembly Line Territory 92

Salesforce

JULY 28, 2022

Any disruption to an assembly line or a delivery fleet can bring operations to a standstill, putting pressure on manufacturers to fix the issue as soon as possible. Watch this video, featuring Salesforce’s Andy Peebler, to learn how manufacturers can benefit from creating a parts business: Why sell parts online?

Original Equipment Manufacturer 52

Original Equipment Manufacturer Manufacturing Assembly Line Sell 52

Partners in Excellence

DECEMBER 21, 2017

We seem to be approaching or passing the tipping point where leading sales practitioners view successful selling as a disciplined, focused, engineered approach to engaging and creating value for customers. Stated differently, moving more toward selling as a science. We’ve focused more on the mechanics and less on the people.

Sell 67

Sell Assembly Line Manufacturing Up-sell 67

Partners in Excellence

NOVEMBER 27, 2017

It’s become common “wisdom” that we have to align align our sales process with our customers’ buying processes. I suppose it’s easy to want to believe customers have buying processes. Certainly, procurement has processes they follow in their buying activities.

Process 53

Process Customers Assembly Line Manufacturing 53

Sales Hacker

MARCH 3, 2021

Isn’t it ultra-satisfying to watch a perfectly automated factory assembly line? What is the handoff process? A handoff process refers to the period where a lead becomes a customer and handed over to the customer success team from the sales team. Why is the handoff process important? See how smooth things are?

Process 76

Process Assembly Line UX Drivers/motivators 76

Partners in Excellence

SEPTEMBER 24, 2018

” Sales picks up the process, SDRs call to qualify the opportunity, they hand the lead to an account manager who gets more information, the customer is handed over to a pre-sales person for a demo, then someone else try to close them. Except our assembly line/linear customer engagement model doesn’t reflect how our customers buy.

Assembly Line 94

Assembly Line Sales Process Account management 94

Highspot

JULY 31, 2020

After all, you wouldn’t put a new recruit in charge of your enterprise accounts; similarly, a rep with deep experience in healthcare would probably struggle to sell into tech. There are three main models for sales teams: the assembly line, the pod, and the island. The Assembly Line. Is not suited to scale.

Assembly Line 72

Assembly Line Territory Strategize Education 72

Partners in Excellence

MAY 25, 2021

When I started selling, I had the responsibility for growing a very large banking account. So specialists in check processing helped customer re-engineer their processes. The customer has become almost irrelevant, instead, we have optimized roles for moving our customer through our sales assembly line.

Assembly Line 112

Assembly Line Account management Education Sell 112

Sales Hacker

FEBRUARY 1, 2022

We’re also brought to you by Vidyard — the best way to sell in a virtual world, whether you need to connect with more leads, qualify more opportunities, or close more deals. Make prospecting videos, follow-ups, product demos, and other communications that drive virtual selling. Welcome to the Sales Hacker podcast.

Commission 90

Commission Quota Assembly Line Sales 90

Partners in Excellence

NOVEMBER 2, 2022

We know they struggle to make sense of the conflicting information that deluges them through their buying process. While B2B buying is a group consensus process, the struggles buyers have are, more often, individual and personal. We know decision confidence is a huge concern. How will they be viewed? But none of this is new!

Assembly Line 48

Assembly Line Trust Up-sell B2B 48

Partners in Excellence

APRIL 18, 2017

The focus in much of our discussions on selling is about us–sales people. We have highly focused roles, each role focuses on it’s job in the sales process, once complete, the widget–I mean customer, is passed to the next function, then the next, then the next… on down the sales assembly line.

Assembly Line 53

Assembly Line Sell Customers Up-sell 53

Partners in Excellence

JANUARY 5, 2023

Pile onto this all the shifts in buyer behavior we see, increasing numbers of buyers actively disengaging with sellers, preferring to navigate their buying processes with out sales help. Our sequences, our assembly line techniques for herding through processed that are optimized for us will fail!

Customers 102

Customers Assembly Line Commission Manufacturing 102

Partners in Excellence

FEBRUARY 15, 2021

We take them through the same standard “handling” as we engage them and move them through our selling process (forget they have their own buying processes and they struggle with it.). We can totally automate the process, creating a far more efficient and effective buying experience for our customers.

Assembly Line 69

Assembly Line Quota Pitch Meeting 69

Spiro Technologies

OCTOBER 20, 2022

On this podcast, I talk with company leaders about how they’re modernizing the business of making, moving, selling products, and of course, having fun along the way. And so what this really is taking that kind of natural interface and applying it into a work process. Transcript. Adam Honig: Hello and welcome to Make it.

Sell 52

Sell Manufacturing Assembly Line Technology 52

Partners in Excellence

JUNE 30, 2023

The processes are intertwined and interleaved through the life cycle of our relationships with our customers. We need to look at, organizationally, processes, responsibilities/accountabilities very differently if we are to engage our customers in high impact ways. We focus our skills development on product training and selling skills.

Assembly Line 62

Assembly Line High impact Quota Technique 62

Partners in Excellence

OCTOBER 30, 2020

” “We are expanding our factory capacity and need to add a new assembly line, can we talk about your products as a potential solution?” Don’t they know I don’t sell that stuff? . “We are looking to buy electronic components to use in a new consumer product we are developing.

Prospecting 106

Prospecting Customers Assembly Line Education 106

Partners in Excellence

SEPTEMBER 9, 2018

Often, these are those with the assembly line version of selling, optimizing our process, treating the customer as a widget they move through the process—lead, SDR, Demo, Account Manager, Specialist, Customer Experience Team… The customer is an object upon which we execute our selling process, working the numbers.

Assembly Line 88

Assembly Line Account management Gaming Sell 88

Hubspot

MAY 9, 2022

That starts with you being involved and thoughtful in the hiring process. The Assembly Line — a model where reps work on designated responsibilities, specific to a certain pipeline stage. And when that happens, make sure you help guide them through those processes without doing their jobs for them.

Assembly Line 73

Assembly Line Objectives and Key Results Construction Commission 73

Partners in Excellence

MARCH 22, 2017

I read an article in which the position was put forth, “Inside sales does not have the responsibility for creating pipeline, only the responsibility for selling. The speaker was clearly smart and had been very successful in selling, perhaps there was something I misunderstood. The concept of “team selling” arose.

Territory 48

Territory Sell Assembly Line Manufacturing 48

Partners in Excellence

OCTOBER 13, 2021

And, while I will contradict my opening premises, too much of the time, in seeking “predictable revenue,” we treat every aspect of selling as laws etched in granite. They recognize the real value in the organization has nothing to do with what they sell, or the tools, programs, processes, and so forth.

Assembly Line 85

Assembly Line Quota Prospecting Start-ups 85

Partners in Excellence

DECEMBER 17, 2018

After all, AI and ML will solve all the problems of the selling world. If we structure our engagement process to be more transactional, the assembly line process becomes very attractive. This mechanized view of selling, means our view of talent is very different.

Assembly Line 88

Assembly Line Pitch Sales Growth 88

Partners in Excellence

APRIL 6, 2017

I’ve always been biased more to the science side of selling than the art side. I believe that selling is a disciplined process, that we can “engineer” those processes to increase our impact, customer engagement, and our effectiveness. Much of this seems to be a R 3.0 approach to Predictable Revenue.

Assembly Line 56

Assembly Line SQL Trust Sales 56

Partners in Excellence

DECEMBER 4, 2016

I believe selling is a set of disciplined processes, many of which can be “engineered” to optimize our ability to engage the right customers/prospects, with the right conversations, at the right time. We’ve developed predictable models of moving these customers through the process in very high volumes/velocity.

Assembly Line 49

Assembly Line Customers Manufacturing Objectives and Key Results 49

Partners in Excellence

MARCH 31, 2017

We design our organizations to be lean mean selling machines. Each step of our sales process is optimized to maximize the results our sales people get. We recognize different skills and capabilities are needed in different stages of the sales process. Sales people move nimbly from tool to tool to tool.

Assembly Line 58

Assembly Line Manufacturing Account management B2B 58

Salesforce

AUGUST 20, 2021

Although many of us still think of robots on the assembly line as the typical agent of job displacement, AI has made advances in fields that many people never imagined were vulnerable to automation: Healthcare : Machine-learning algorithms can diagnose some types of cancer or perform common X-rays with better accuracy than human radiologists.

Assembly Line 98

Assembly Line Healthcare Education Technology 98

Martech

NOVEMBER 18, 2022

The assembly line. It’s also the process behind what makes it happen. The same applies to touchscreen technology and many other processes and products that came together to allow something new to exist. Attempting to rush the process usually backfires, as well. Processing. The airplane. Get MarTech!

Assembly Line 112

Assembly Line Launch Real Estate Electricity 112

Partners in Excellence

DECEMBER 5, 2019

Until we help the customer successfully navigate their buying process, we can’t be successful, we can’t get the PO. Everything we do is focused on us and our processes. The Search For The Silver Bullet No Virginia, There Is No Santa Claus Moving Beyond The "Chaotic Buying Process". We have to do the whole job.

Assembly Line 68

Assembly Line Territory High impact Technology 68

Sales Hacker

MARCH 17, 2021

Strict sales volume does go a long way in achieving long-term revenue growth, but processes and cross-department alignment are what allow sales volumes to scale in the first place. Maintaining the same processes. The same can be said about technology, CRM usage, and the overall process. The problem? This person doesn’t exist.

Growth 94

Growth Assembly Line Cross-sell Engineering 94

Gong.io

SEPTEMBER 29, 2022

But they’re not stopping there; they’re also leveraging sales AI to boost their bottom line. And how can you incorporate this technology into your sales process? . Artificial intelligence or AI encompasses a range of technologies, such as machine learning, deep learning, computer vision, and natural language processing.

Cross-sell 62

Cross-sell Assembly Line Sales Follow-up 62

ClickFunnels

JUNE 18, 2021

Our co-founder, Russel Brunson, has developed a sales funnel model called The Value Ladder, which we believe is the most effective way to sell online. Here’s how the process of producing a piece of such content looks like: You do keyword research, identify promising keywords, and pick a keyword that you want to focus on.

Minimum Viable Product 229

Minimum Viable Product Assembly Line Niche Sales 229