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AI-powered martech releases and news: May 2

Martech

We will start with Meta — which has been injecting AI into all its customer-facing surfaces. He is rightfully amazed that a company with 15 years of data on him came up with suggestions that perfectly targeted topics he isn’t interested in. Iterable added two functions to its customer engagement platform.

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Google’s 2023 releases: A B2B marketer’s review

Search Engine Land

Sadly for B2B, most are either aimed at ecommerce/B2C or represent minor improvements that don’t make up for the advertising controls Google has stripped or the glaring lack of transparency behind auctions and pricing. AI functionality Google has added more AI functionality within the platform, with much of that centered on Performance Max.

B2B 116
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5 ways CRMs are leveraging AI to automate marketing today

Martech

Leading customer relationship management (CRM) and other marketing platforms are integrating sophisticated AI capabilities that promise to assist with key functions like gauging customer sentiment, training employees, making product recommendations, enriching data and even auto-generating targeted campaigns.

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PPC 2023 in review: UA sunsets, Google antitrust trial, X’s downfall and more

Search Engine Land

Google stirred things up by shaking cushions and discreetly adjusting ad prices, and the entire industry faced a major shift with the sunset of Universal Analytics, forcing everyone to transition to Google Analytics 4. A month later, YouTube stepped up its tactics to stop its users from installing ad blocked by disabling videos.

Retail 130
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B2B social media ‘sweet spots’: What’s working and what’s not

Martech

Twitter (now X) has lost much of its business audience and interest from B2B companies. These “campaigns” usually have a consistent style, tone, and topic. At any given time, there may be 2-3 campaigns running on IG, tied together visually on the feed.

B2B 126
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How to Tell When It’s Time to Improve Your Marketing Orchestration?

Heinz Marketing

These are big and important projects, so knowing where and when to start gets you the best possible chance of success. If you are continuously asking yourself why it is taking so long to get X thing to market (be it a campaign, asset, or some other resource), it is very likely a process problem. Curious what that is?

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How agile marketing teams can work with AI

Martech

Broaden job skills on an agile marketing team Many marketing teams still operate with specialists who perform a very limited job function. However, it will be up to the person to critically analyze AI’s results, determine what is true, and validate those assumptions by talking to real customers.