Remove Contact Remove Gaming Remove Product Remove Service
article thumbnail

6 Easy Ways to Celebrate Customer Service Week All Year Long

Salesforce

Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. Here are six Customer Service Week ideas to show your appreciation all year round.

Service 136
article thumbnail

What Is Good Customer Service?

Salesforce

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Improving Your Networking Game as a Field Sales Representative

Veloxy

Collect some data about your current business and see who is most interested in your product or service. Let’s say that your product or service mainly appeals to people who are younger than 35 years old. The reason is that depending on the timing, you will garner more interest in your product.

Represent 130
article thumbnail

Boosting Your CLG Game: Why Your Website Matters

Heinz Marketing

By Maria Geokezas , Chief Operating Officer at Heinz Marketing When it comes to effective customer-led growth (CLG) strategies, most efforts focus on customer service and support. Effective customer-led growth encompasses more than service and support. That’s where a thoughtful approach to website optimization comes into play.

Gaming 99
article thumbnail

Service at Dreamforce: Your 5-Minute Guide to What’s in Store

Salesforce

Attention service and field service pros: are you ready for an epic experience? At Dreamforce 2023 , we’ll help you take your field and customer service strategy to the next level — with AI, customer data, and a unified customer relationship management (CRM) platform. Trust us: you don’t want to miss them.

Service 98
article thumbnail

How IBM Sees AI Changing the Game for Companies of All Sizes with IBM’s VP of Technology and Director of Startups

SaaStr

To partner with SaaStr, contact us here ! …. At SaaStr Annual , IBM’s VP of Software and Technology Raj Datta and Director of Startups Kylie Rutherford shared how AI is changing the game for companies of all sizes. Talent Customer Service App modernization Talent None of us can build a successful company without thinking about talent.

Gaming 95
article thumbnail

11 Strategies to Level up Your Sales Game

Salesforce

Let’s say you’re describing two different pricing structures for your product: a subscription model that can be canceled at any point, and a higher-cost outright purchase with lifetime support. As you explain the subscription package, your prospect leans forward, maintains eye contact, and nods — clear signs of interest.

Gaming 95