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Lead scoring for existing customers: Best of the MarTechBot

Martech

While the focus of lead scoring is typically on identifying and prioritizing new leads, it can also be applied to existing customers to determine their level of engagement, satisfaction, and potential for upselling or cross-selling opportunities. Email: Business email address Sign up now Processing. Please use simple language.

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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

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Quote-to-Cash vs CPQ — how to correctly interpret these terms and make them work for your business

PandaDoc

From the moment a request for a quote is received and all the way to shaking hands over a contract and getting paid, QTC dictates how intermediate sales goals are achieved. CPQ is part of the Q2C framework; it starts immediately upon receiving a quote request and focuses on heavily automated product configuration and quote generation.

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The 10 Best Salesforce Automation Tools for 2022 & 2023

Veloxy

To take your sales strategy to the next level, I’ve outlined the following 7 Salesforce automation tools that every salesperson should have in their sales stack. When you can access Salesforce from anywhere on any device, you can automate and eliminate up to 95%, or 1,200 hours, of non-selling activity. Docomotion.

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Supercharging your business: How the right CRM can up level your sales and customer experience game

PandaDoc

To keep up, you need a powerful tool to manage real-time data. Companies focusing on the whole customer journey rather than individual touchpoints see customer satisfaction shoot up by up to 117%, and customers are up to 104% more willing to recommend the business to others. Ready to level up with CRM?

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What is a sales pipeline — and how can you build and optimize yours?

PandaDoc

Often, a visual representation is used to illustrate the concept and its different stages, from lead generation to post-sale follow-up: In most instances, the sales team uses CRM software to track the customer’s progress through the sales pipeline.

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11 Strategies to Level up Your Sales Game

Salesforce

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always.

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