Sales Hacker

OCTOBER 19, 2018

Why pay for two very effective sales intelligence tools, when you can consolidate your already complicated tech stack into one, and spare yourself the wrath of having to ask your finance team to sign two contracts? RELATED: The 2018 Sales Technology Landscape: Your Go-To Sales Tech Guide.

X-functional 58

X-functional Technology Technology Sales 58

SaaStr

JULY 24, 2019

This is pretty simple, but when I look at this industry, a lot of times what I see is organizations crafting pricing packages that would enable, for example, an enterprise-wide license, where an organization pays you X amount of money, and they have unlimited seats, unlimited usage. We’ve added a technical account manager function.

X-functional 56

X-functional Engineering Clients Start-ups 56

SaaStr

MARCH 10, 2020

We are not as fortunate as some of the folks in this room that if we sign a contract, regardless of how our customer feels about what they’ve bought, they’re going to continue paying. There’s generally no contract in place. We also didn’t try to build a lot of the centralized functions too early.

Government 81

Government Up-sell Contract X-functional 81

Sales Hacker

JANUARY 13, 2021

The licensee embeds the third-party software into its application to improve it by adding new functionality or features, or enhancing existing functionality or features. One OEM contract can give thousands or tens of thousands of end-users access to the licensor’s software. Licensing OEM software. OEM deal structure.

GTM 74

GTM Negotiate Profit margin Contract 74

SaaStr

AUGUST 7, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. ” They will be able to point to measurable value X amount saved, or X user adoption, or X spend categories and a management, or X improvement in operational efficiency, whatever that may be.

Price 59

Price Retail X-functional Healthcare 59

SaaStr

NOVEMBER 2, 2019

How does your customer success and customer support functions change with the move to enterprise? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. A classic example is a Shopify selling to, let’s say, contract. Harry Stebbings. Krish Subramanian.

GTM 52

GTM Price Up-sell Product 52

PandaDoc

FEBRUARY 27, 2023

If they agree, the deal is finalized by the signing of a contract. As you can imagine, this closing technique will not work if a sense of urgency is not present. That is, “Sure, we can give you a discount but we need you to sign the contract today.” Why are closing questions important? Customers always like options.

Closing 52

Closing Contract Technique Objectives and Key Results 52

SaaStr

AUGUST 9, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So one of the things that I did, pretty early on here as we knew we were going to scale the team, was I set up an enablement function. The emergence of new A.I. Eyal Manor. Megan Lueders. Harry Stebbings: Got it.

Finance 54

Finance X-functional CRM Engineering 54

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Number of demos or sales presentations. Average contract value (ACV). Ramp-up = amount of time spent in training + average sales cycle length + X. Months to recover CAC = CAC divided by (ARPA x GM).

X-functional 96

X-functional Quota Cross-sell Contract 96

SaaStr

JANUARY 10, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Bob Moore: At that 50 plus era, there’s a function for this. And in that world, you better believe that the partnerships function was a very first function. Harry Stebbings.

X-functional 52

X-functional Start-ups Drivers/motivators Go To Market 52

SaaStr

APRIL 23, 2019

Building the basic functionality. One of the things that fintech startups often have to do, is they need to have contracts in place with not just the banks, but quite a few of the partners to really build a full stack solution. And think about that, and already present it in a way that works. We go in a lot of directions.

Launch 62

Launch Pitch Niche Negotiate 62

SaaStr

AUGUST 12, 2020

When you start growing above 50 employees, and certainly get to 100, things change, you now have teams, which means you have functional leaders. Rather than having this feeling of disconnected functional areas, everyone in the company knows what to work on. So, sales in my view is best run on a quarterly plan.

Finance 111

Finance X-functional Launch Objectives and Key Results 111

SaaStr

JUNE 14, 2019

What were his biggest lessons from being in the Sequoia boardroom when they presented “RIP Good Times”? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We thought we were buying a fully functioning management team.” Dave Kellogg. Elisa Steele.

Strategize 58

Strategize Quota Non-Profits Price 58

SaaStr

JUNE 13, 2019

Can we get the slides on the presentation? The way that we structure this presentation is top 10 learnings, so let’s jump right in. Contract length. How long should a contract be in order to maximize conversion rate? A multi-year contract, a month-to-month contract, an annual contract.

Contract 82

Contract Price X-functional Conversion 82

Sales Hacker

MAY 9, 2019

Create a 2-Page Contract and Get Mutual Commitment [TEMPLATE PROVIDED]. Here’s a simple example to begin with that covers the SDR, AE and Customer Success Manager (CSM) functions: Table 1. For example, within the FedTech space, sales contracts can be established with 3 years of commitment. Set Targets. Travel and Lodging.

SQL 102

SQL Commission Customers Non-Profits 102

SaaStr

MARCH 1, 2019

Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts? How does Tom think about calculating churn when it comes to multi-year contracts? And the first one as you said, Harry, is around annual contracts.

Contract 46

Contract Price Commission Conversion 46

SaaStr

NOVEMBER 21, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Rob Gonzalez: The second major thing, I think, is that back in 2012, we were in what I think of as X in the cloud, as the moment of SaaS where you just take an existing software category and you put it in the cloud.

E-commerce 102

E-commerce Manufacturing X-functional Retail 102

PandaDoc

MARCH 7, 2023

Present product or service The presentation or the pitch is showtime in any sales workflow outline. Firstly, any presentation you prepare must be tailored to each client’s needs. Respond to objections Once you’ve presented your best sales pitch, get ready to respond to client objections.

Process 52

Process Objectives and Key Results Pitch Legal 52

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. His answers didn’t disappoint. The Takeaway — People need to specialize. “But

X-functional 69

X-functional Closing Growth Contract 69

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. That doesn’t mean to say, you’re going to do away with the functions.

Retail 78

Retail Start-ups Drivers/motivators Up-sell 78

Sales Hacker

JULY 2, 2019

If your CRM doesn’t have this reporting functionality, you can export the data into an excel file and quickly get the average sales price from there. 2,000 x 10% = $200/lead. Presentation Delivered (60%). Contract Sent (90%). Average Lead Value. Total Number of Leads. Leads Needed = Desired Revenue / Average Lead Value.

Price 77

Price X-functional CRM Sales 77

Sales Hacker

JULY 28, 2020

Conga is changing the way the world works by modernizing, streamlining and automating your documents, contracts, and processes to make it easier to do business. They test for presentation skills in a sales hire. I don’t believe that your success as a salesperson is a function of how well you can present.

Sell 61

Sell Presentation Start-ups X-functional 61

SaaStr

MAY 14, 2023

You have a presentation online that’s called Unsexy, which you’ll have to explain to me later. That’s why for us, it’s so important to build that function of the company in the Bay Area. First of all, you win the coolest name prize, although Nicolas also is a pretty awesome name, so good job.

Price 92

Price Start-ups Up-sell X-functional 92

SaaStr

JANUARY 21, 2020

I’m not going to talk about dogs in today’s presentation. My velocity lane, PatientPop’s SMB SaaS, eight units a month, $13,500 contract. Calls, emails, connect rate, demos, performs, wins, average contract value. Will we be sending presentations out? You won’t hear things about dogs. I love dogs.

Quota 102

Quota Sales Healthcare Territory 102

SaaStr

MARCH 17, 2020

You’re probably going to have to be doing customer references unless there’s very small contract value, right, where there’s not a ton of pressure in making the right decision on the part of the prospective buyer. Then a third thing that you can do is incorporate it into the contract. What am I going to give?

Clients 57

Clients Service Customers Start-ups 57

SaaStr

MAY 10, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. That’s an internal function, but to the customer it shouldn’t be obvious that that’s their obligation, right? Here’s what Dave talks about: When is the right time to raise money? Jason Reichl.

X-functional 54

X-functional SQL Pipeline GTM 54

SaaStr

JANUARY 3, 2020

Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts? How does Tom think about calculating churn when it comes to multi-year contracts? And the first one as you said, Harry, is around annual contracts.

Contract 10

Contract Price Commission Conversion 10

SaaStr

AUGUST 26, 2022

X this year. You don’t have to do every single function to still get a customer. For all these types of categories, I know it’s trite, but you just have to find your 10 X feature that someone will buy. Maybe doesn’t have to send the contract out for his signature, but you never, ever, ever get the time back.

Quota 79

Quota Growth Product Closing 79

SaaStr

FEBRUARY 21, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So don’t be too upset if you’re not yet at the four X number, but know for sure that if you don’t get beyond that, you’re not going to have a very profitable company in the long run.

Non-Profits 78

Non-Profits Up-sell Start-ups Product 78

SaaStr

OCTOBER 30, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. And so what we’ll see people come in and do is they’ll say, Hey, we want to acquire name, email, company size, function, or department, and then the consent and all these fields, right? Randy Rayess.

A/B testing 79

A/B testing X-functional Launch Start-ups 79

SaaStr

JULY 2, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. You’re telling me mathematically the answer is going to be X, but I can’t understand why. And is there ever a case for too small a contract to start? Where do many go wrong here? Kurt Muehmel.

Customers 114

Customers Contract Price Education 114

Sales Hacker

JUNE 20, 2019

That tech served purposes like capturing leads directly from a website, automatically routing those leads to reps, increasing the volume of emails a human could send, enabling reps to make phone calls with a single click, and easily creating clean and crisp contracts for signature. You should change up the presenter to keep it fresh.

Quota 70

Quota X-functional Strategize Contract 70

SaaStr

AUGUST 19, 2020

It’s easy to … It’s not easy always, but one tactic that has been successful is to extend the terms of the contract and lower the overall cost on a per month or per year basis. I had the good fortune to be at Google X for a time and be surrounded by just amazing human beings.

E-commerce 100

E-commerce Price Start-ups Growth 100