Gong.io

DECEMBER 14, 2022

It’s not hard to set sales objectives. Any sales leader can ask their team to increase sales by 50% or cut customer churn in half. . A great sales objective doesn’t just give your team direction or motivate them to sell more — it also improves a portion of your sales funnel and keeps the company moving forward. .

Objectives and Key Results 62

Objectives and Key Results Quota Profit margin Cold Call 62

Martech

JANUARY 8, 2024

Prompt Can you outline a CDP use case that targets lapsed customers? Answer A use case that targets lapsed customers with a customer data platform (CDP) can be outlined as follows: 1. Refining the summary: Identify the criteria for defining a lapsed customer (e.g., How long should the test run? Please keep answers simple.

Customers 68

Customers Click Through Rate Objectives and Key Results A/B testing 68

Hubspot

MAY 1, 2019

A team without sales objectives is like a ship without a sail. Set your sales team up for success by developing sales objectives. They provide a direction for the sale department to reach goals like closing more deals, increasing revenue, retaining customers, and cross-selling. So, what are sales objectives?

Profit margin 78

Profit margin Objectives and Key Results Cross-sell CRM 78

Veloxy

AUGUST 16, 2023

In this blog post, we’ll dive into the importance of Salesforce ROI, the key factors affecting it, and the essential metrics to consider when measuring your CRM investment. Essential metrics for measuring ROI include sales, marketing and customer service performance indicators. Maximizing Salesforce ROI can feel like an enigma.

Objectives and Key Results 130

Objectives and Key Results CRM Profit margin Consult 130

Sales Gravy

NOVEMBER 20, 2023

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. Why Account Management Matters In sales, closing deals and prospecting often steal the spotlight from account management and customer retention.

Account management 89

Account management Objectives and Key Results Cross-sell Contract 89

PandaDoc

FEBRUARY 5, 2024

CRM, short for customer relationship management, is an approach to managing customer data that helps you maintain close relationships and drive better results. The right CRM puts your customers first, streamlines collaboration, and provides a single source of truth, updated in real-time. The key to CRM?

CRM 52

CRM Gaming Contract Objectives and Key Results 52

Salesforce

JULY 13, 2021

Customer service automation is key to efficiency in the contact center. But according to research from Boston Consulting Group (BCG) , 70% of digital transformation efforts fall short of their objectives. Here are five steps to ensure that your customer service process automation is primed for success: 1.

Service 97

Service Process Customers Cross-sell 97

Hubspot

MARCH 18, 2019

These customers represent a disproportionate percentage of your revenue, refer new prospects to your company, give you credibility in their space -- or all of the above. But how do you protect those customers from the competitors who are no doubt courting them? The answer: Key account management. How to identify key accounts.

Account management 88

Account management Objectives and Key Results Cross-sell Non-Profits 88

Martech

FEBRUARY 13, 2024

You’ve explored the crucial link between your martech stack and strategic goals in “ The CMO’s guide to aligning martech and business strategy ,” understanding why syncing these elements boosts efficiency, customer value and growth. Which key goals will your marketing efforts affect?

Objectives and Key Results 87

Objectives and Key Results Cross-sell Strategize Retail 87

PandaDoc

APRIL 21, 2023

Key accounts are the 20% of accounts that generate 80% of your company revenue. Before attempting to develop a key account management strategy, you must know how to identify these key accounts. Key account management (KAM), also known as strategic account management, is a concept that first emerged in the 1970s.

Account management 52

Account management Objectives and Key Results Strategize Legal 52

Martech

FEBRUARY 15, 2024

This guide walks you through key steps to lead a seamless brand integration. Step 1: Assessment and strategic alignment Clarify the business objectives with executives of both brands This seemingly obvious step should clarify the guiding principles you need to integrate a new brand effectively. Get everyone aligned on timelines.

Objectives and Key Results 86

Objectives and Key Results Cross-sell Campaign Strategize 86

Salesforce

DECEMBER 12, 2023

A bad experience is one of the top reasons a customer will leave a brand , and younger generations are increasingly likely to abandon ship for this very reason. That’s why fostering a customer-obsessed culture can improve an organization’s health and longevity. What you’ll learn: What is a customer-obsessed culture?

Teamwork 59

Teamwork Customers Cross-sell Strategic planning 59

SaaStr

NOVEMBER 8, 2022

The Threads That Bind Customer and Employee Life Cycles. Most of you are familiar with the customer life cycle, including customer acquisition, onboarding, adoption, cross-selling and upselling, and retention. . Every stage of the customer journey is critical to delivering a best-in-class customer experience.

Objectives and Key Results 83

Objectives and Key Results Cross-sell Promote Construction 83

Veloxy

MAY 24, 2023

Sales velocity measures the SPEED at which deals move through your sales pipeline, resulting in shorter sales cycles, higher conversion rates, and increased revenue generation. Understanding Sales Velocity To harness the power of sales velocity, it’s crucial to grasp its fundamental concept and its key components. What is it?

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

Search Engine Land

JANUARY 29, 2024

Effective SEO now requires a cross-channel, “search everywhere” strategy as search behaviors expand across platforms. This article will explore when an SUA is relevant, outline the analysis process, and demonstrate how to leverage the insights to inform a unified cross-channel search strategy. Other competitors (i.e.,

Objectives and Key Results 113

Objectives and Key Results Cross-sell Strategize Retail 113

Martech

DECEMBER 21, 2022

Effective marketing management can help your organization achieve key objectives for your business. Measuring the results from marketing management. Sales : Your sales team’s job is to sell your products or services to customers, converting qualified leads into buyers.

Objectives and Key Results 97

Objectives and Key Results Teamwork Cross-sell Customer Relationship Management 97

ConversionXL

AUGUST 12, 2020

Then, you turn up to people’s desks like an unwelcome door-to-door salesperson, trying to convince them of the virtues of customer-centricity. So how do you convince people with little motivation—throughout the entire business—to focus more on your customers? So how can data help you? Challenge opinions. Show the financial impact.

Customers 74

Customers Cross-sell Objectives and Key Results UX 74

The 5% Institute

AUGUST 15, 2023

In this article, we will delve into the depths of strategic account management, exploring its key concepts, benefits, implementation strategies, and how it contributes to the overall success of businesses. For businesses, it enhances customer loyalty, reduces churn, and opens doors to cross-selling and upselling opportunities.

Account management 52

Account management Strategize Objectives and Key Results Cross-sell 52

Highspot

NOVEMBER 9, 2023

In this comprehensive blog post, we will explore the concept of a digital sales room, its key features, benefits, and the role it plays in modern sales strategies. Here are some key benefits of a digital sales room. What Is a Digital Sales Room? Why Is a Digital Sales Room Necessary?

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59

Highspot

FEBRUARY 14, 2024

This plan serves as a roadmap, outlining clear objectives, targeted customer segments, and actionable tactics to drive sales and promote brand awareness. It enables companies to understand their market position, competitive landscape, and customer needs.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Click Through Rate Lead generation 52

Highspot

FEBRUARY 14, 2024

This plan serves as a roadmap, outlining clear objectives, targeted customer segments, and actionable tactics to drive sales and promote brand awareness. It enables companies to understand their market position, competitive landscape, and customer needs.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Click Through Rate Lead generation 52

Sales Hacker

JANUARY 5, 2023

For instance: How do you define a duplicate lead if you sell to separate accounts who are part of the same franchise ? Scenario 1: You sell ERP (Enterprise Resource Planning) software to Fortune 100 companies. Scenario 2: You sell POS (Point of Sale) systems to individual franchises. Do you need to automate the process?

Objectives and Key Results 78

Objectives and Key Results Cross-sell Electricity Contact 78

Hubspot

MAY 9, 2022

That's why we put together a list of some key tips aspiring sales leaders can refer to as they find their footing as managers. You need to clearly articulate what your team members' responsibilities are, when they need to fulfill them, and the results they should see if they're successful. Open and thorough communication is key here.

Assembly Line 73

Assembly Line Objectives and Key Results Construction Commission 73

Lead Fuze

JUNE 22, 2023

An integrated marketing agency brings together multiple disciplines under one roof to provide comprehensive solutions that align with your business objectives. Why Consistency is Key in Cross-Platform Promotions In today’s world, your customers are everywhere. That’s why consistency is crucial.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Teamwork Lead generation 52

The 5% Institute

MAY 28, 2023

Imagine a ladder that leads customers towards your business, guiding them step by step to conversion and loyalty. This metaphorical ladder is known as the sales ladder, a strategic framework designed to optimize the customer journey and maximize sales. It maps the customer journey from initial awareness to conversion and beyond.

Strategize 52

Strategize Cross-sell Objectives and Key Results Referrals 52

Highspot

FEBRUARY 25, 2024

By working closely with stakeholders across the organization, sales operations enhances sales success, improves customer relationships, and significantly impacts the company’s profitability. Shifting Customer Expectations Digitized selling has changed customer-business interactions. As a result, data silos emerge.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Sales Strategize 52

The 5% Institute

JUNE 19, 2023

In the world of business, the terms “sales” and “selling” are often used interchangeably. So what is sales vs selling? While they are closely related, understanding the difference between sales and selling can have a profound impact on the success of your business. What is Selling? What is Sales?

Sell 52

Sell Objectives and Key Results Technique Customer Relationship Management 52

Gong.io

NOVEMBER 12, 2021

and cross your fingers that you sat in on the “right” calls. Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. Speaking of Gong Data.

Cold Call 118

Cold Call Objectives and Key Results Negotiate Cross-sell 118

The 5% Institute

JULY 4, 2023

By analysing sales data and evaluating key metrics, businesses can identify strengths, weaknesses, and opportunities, enabling them to make informed decisions and drive revenue. Identifying Key Sales Indicators In addition to performance metrics, it is vital to identify key sales indicators specific to each business.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Construction Sales 52

Sales Hacker

JUNE 14, 2021

They focus on their ideal customer profile. You will see how ABM was used to: Create $2M wins with an account that sales and marketing were “chasing” for more than five years with no results. at” them) within key accounts they wanted to win, protect and expand. Distribution, service performance, customers, and ongoing revenue.

GTM 81

GTM E-commerce B2B Profit margin 81

Miller Heiman Group

AUGUST 1, 2019

Almost half of organizations report having a weak relationship between their sales and customer success teams; and a third report that service plays no role in generating sales. Investing in a strong customer experience strategy now is crucial as more than 70% of revenues come from existing customers. Here’s how to get started.

Customers 63

Customers Objectives and Key Results Cross-sell CRM 63

ConversionXL

OCTOBER 26, 2022

The New York Times named this urge to buy something the “TikTok Feta Effect,” after a viral recipe for baked feta pasta resulted in the cheese selling out nationwide in the U.S. Her first video about starting a business got 15K views, which resulted in 10 orders. Look at your customer data. via TikTok ]. via Shopify ].

Customers 115

Customers Entertainment E-commerce Objectives and Key Results 115

Highspot

JANUARY 29, 2024

Additionally, negotiation serves as a catalyst for salespeople to cultivate enduring relationships with their customers, providing a platform for constructive communication. Prepare Thoroughly First things first when it comes to customer conversations, you must do your homework and prepare thoroughly.

Negotiate 52

Negotiate Closing Objectives and Key Results Technique 52

Search Engine Land

MARCH 6, 2024

One partnership that commonly gets overlooked is between SEO and social media teams – both organic and paid – and how they can collaborate to maximize output, performance, ROI and, most importantly, customer connections. Here are 13 ways SEO and social media teams can work together to produce enhanced results: 1. See terms.

Objectives and Key Results 114

Objectives and Key Results Cold Call Cross-sell Engineering 114

Salesmate

JULY 5, 2020

Customer experience is quickly becoming the highest priority for online businesses. Recently, this concept has been shifting, and instead of just “not bad treatment,” customers want “exceptionally personalized treatment.”. This is where customer segmentation comes into play. What is customer segmentation?

Customers 101

Customers Objectives and Key Results CRM Territory 101

Sales Pop!

MAY 26, 2023

Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. The goal of sales enablement is to improve the productivity, efficiency, and effectiveness of the sales team, by providing them with the necessary resources to engage and convert prospects into customers.

Objectives and Key Results 98

Objectives and Key Results Cross-sell Sales Strategize 98

Gong.io

JULY 27, 2022

For customer success teams , then, that means it’s crucial to meet regularly with key stakeholders to assess product usage, review performance, and align on strategic organizational goals. What benefits are key customers experiencing? . This is a great place to get the customer talking. Align with strategic goals.

Objectives and Key Results 62

Objectives and Key Results Cross-sell Clients Strategize 62