Salesforce

NOVEMBER 2, 2023

That’s the beauty of effective cross-selling. It increases the customer’s overall satisfaction, while driving up sales. Here’s how I recommend leveraging this proven sales approach to make existing customers even happier and get you to quota faster. What you’ll learn: What is cross-selling?

Cross-sell 69

Cross-sell Sell Quota Pitch 69

SaaStr

MAY 30, 2024

From a PLG perspective, if you make it easy for users to start using your product, any interaction with a rep or customer service person is a bad user experience. You want customers to understand the product and pricing and start using it on their own. What PLG Signals Can Sales Use to Sell Software? It’s not fully self-serve.

Cross-sell 117

Cross-sell Customers Pitch Drivers/motivators 117

ClickFunnels

JANUARY 27, 2023

How to Build a Sales Funnel For Your Medical Practice How to Create a Winning 6-Email “Indoctrination” Sequence How To Use Email Segmentation To Sell Products and Services How To Start a Weekly Email Newsletter Build A Sales Funnel For Your Medical Practice with ClickFunnels 2.0! This sales funnel has four stages: Bait.

Campaign 208

Campaign Appointment Cross-sell Pitch 208

Partners in Excellence

NOVEMBER 20, 2020

It seems odd to write a post for sales professionals (and unprofessionals), posing the question, “Are You Curious About Who Your Customer Is?” But, sadly, too many sales people don’t really care about who their customers are. Our customers cannot be defined in terms of what they are buying.

Customers 113

Customers Manufacturing Cross-sell Pitch 113

Highspot

JANUARY 23, 2025

Sales reps often juggle multiple demandsmeeting quotas, showcasing product value, and forming authentic customer connectionswhich require a healthy mix of soft and hard skills. Soft skills training helps sales teams learn to work well with colleagues and customers. What is Soft Skills Training?

Objectives and Key Results 52

Objectives and Key Results Negotiate Cross-sell Technique 52

Martech

OCTOBER 12, 2023

Only half a decade since getting labeled as a marketplace, customer data platforms (CDPs) remain a hot topic in martech and for a good reason. Who doesn’t want to empower marketers and other customer experience specialists with easy access to rich, accurate customer data? What is customer data debt?

Customers 128

Customers Objectives and Key Results Cross-sell B2C 128

Highspot

FEBRUARY 20, 2025

Product training is a structured learning process that helps team members understand, communicate, and sell a product. A solid curriculum empowers: Sales to confidently build relationships, handle objections, meet customer expectations, and close deals faster. Customer support to address customer queries and ensure adoption.

Product 52

Product GTM Objectives and Key Results Cross-sell 52

Veloxy

JUNE 8, 2022

So if you can save on time spent doing repetitive tasks, then your reps will be able to focus on a singular goal of selling and closing deals more effectively. The message can be customized to suit individual preferences and ensure the follow up is effective. This will help unearth buyer signals in customer behaviors.

Pipeline 195

Pipeline Technology Technology Cross-sell 195

Salesmate

MARCH 27, 2020

A 360-degree customer view is an idea where companies devise steps and strategies for decoding the customers’ psyche. This is done by aggregating data from various customer touchpoints that a customer may use to contact a company. Other forms that allow businesses to get in touch with their customers are.

Customers 123

Customers CRM Contact Customer Relationship Management 123

Openview

MARCH 5, 2018

A little more than six years ago, my partner Lee Demby wrote that when talking with customers about the value of C-Level executive insights, he sometimes heard, “But we don’t sell to the C-level.”. The post How to Align Your Sales Pitch with C-Suite Buyers appeared first on OpenView Labs. Times have changed.

Pitch 85

Pitch E-commerce Objectives and Key Results Manufacturing 85

Partners in Excellence

OCTOBER 27, 2023

Early in my selling career, I was in a short training class. We were being taught how to “mirror” our customers. The concept of mirroring is it was a means of better connecting with the customer. We learned that if a customer leaned forward in their chair, perhaps indicating interest, we should lean forward.

Cross-sell 152

Cross-sell Pitch Prospecting Start-ups 152

Highspot

NOVEMBER 24, 2024

54% of enablement teams that manage sales training programs report a six-percentage-point increase in customer retention. It’s typically a cross-functional initiative between sales and marketing. At its core, sales training teaches sales reps how to sell, imparting essential skills and techniques for engaging customers.

Pitch 52

Pitch Technique Sales Cross-sell 52

Score More Sales

AUGUST 5, 2011

Social Selling and Brand Building Dogs and Winners From a Cross-Country Drive. How could selling, customer service, cold calling, brand-building, and sales strategies have anything to do with our recent drive across the U.S.? Isn’t that what good sales and customer service is SUPPOSED to do? Consulting.

Cross-sell 64

Cross-sell Sell Cold Call Non-Profits 64

ClickFunnels

AUGUST 22, 2022

It’s something you can package, market, and sell. It’s not as simple as creating a course, crossing your fingers, and waiting for raving fans to knock down your digital door. Identify Your Dream Customer. The first step in any marketing plan is identifying your dream customer. Knowledge is now a commodity.

Cold Call 242

Cold Call Cross-sell Clients Up-sell 242

Hubspot

MARCH 21, 2018

Whether you're new to sales and looking for a go-to list of sales qualification questions or a manager looking to test new questions with your team, this list of great sales questions to ask customers will help you identify your their core needs. Then, you can customize your sales presentations and pitches to their specific circumstances.

Customers 61

Customers Cross-sell Sales Price 61

Hubspot

JULY 22, 2024

I'm always saying, “Sound, well-structured business email templates are central to effective sales communication, initiating productive sales conversations, and sustaining relationships with prospects and customers.” Referral Request Emails Happy customers are some of the most lucrative resources any sales org has at its disposal.

Clients 78

Clients Referrals Prospecting Sales 78

Sales Hacker

MAY 10, 2021

The customer journey from acquisition to retention has to be seamless. To create an effective and efficient sales funnel, your sales and customer support teams need to be well trained and in sync with each other. Insights gained from your customer support agents can improve the process of pitching, converting, and retaining leads.

Cross-sell 74

Cross-sell Customers Referrals Pitch 74

Partners in Excellence

JULY 24, 2024

We know that multi-touches are required to get customer attention. ” If our focus is pitching our products, then it’s difficult to change our story. After all, that’s all we sell. There are also a very small number of very good and relevant outreaches that suffer from the same problem.

Cross-sell 143

Cross-sell Territory Follow-up Prospecting 143

Sales Hacker

DECEMBER 17, 2024

Building ‘opinionated products’ and the importance of customer intimacy Lessons learned from scaling Twitter’s ad business from zero to $650 million in three years. Highlights: (5:22) The power of customer intimacy in product development. (15:41) They’re signing the renewals, the cross-sell, up-sell.

GTM 97

GTM Engineering Electricity X-functional 97

Hubspot

AUGUST 2, 2021

Now that the world is opening back up, it’s time to get out there and meet your customers face-to-face. For many newer customers, this might be their first time getting to spend time with you — especially as conferences have moved online. Why plan a customer visit? 5 Potential Goals of Your Customer Visit.

Customers 92

Customers Cross-sell Referrals Clients 92

Hubspot

FEBRUARY 28, 2022

Getting to the home stretch is a struggle in itself, so if you manage to get to the finish line with a potential client, you'd better know how to cross it. The process of "crossing the finish line" in this context is most commonly known as a client pitch. The term "client pitch" is fairly fluid. Conduct thorough research.

Pitch 69

Pitch Clients Cross-sell Represent 69

Salesforce

DECEMBER 20, 2024

When working with sales to help close deals, B2B marketers need to understand the sales funnel, including how customers move through the stages of an opportunity. For example, you can host personalized events to get face-time with customers. Simply put, your team has to be B2B opportunity experts. What is a B2B opportunity expert?

B2B 59

B2B Contract Cross-sell Construction 59

Hubspot

APRIL 4, 2019

When we refer to a business development strategic plan, however, we’re referring to a roadmap that guides the whole company and requires everyone’s assistance to execute successfully and move your customer through your flywheel and close deals. Craft your elevator pitch. Identify your target customer. Craft your elevator pitch.

Strategic planning 100

Strategic planning Strategize Referrals Cross-sell 100

ClickFunnels

NOVEMBER 28, 2022

Table of Contents: Design Your Sales Funnel First Choose the Right Software Grow Your Email List With a Lead Magnet Set Up an Automated Welcome Sequence Use the Hook, Story, Offer Copywriting Framework Pitch a Free Consultation at the End of Your Welcome Sequence Want Russel To Show You How To Build Your First Sales Funnel?

Pitch 130

Pitch Consult Cross-sell Trust 130

Salesforce

NOVEMBER 9, 2021

Countless growing departments, new services abound, and the truth remains: Customers have to see you as one company. This is why a connected, personalized, and seamless customer experience (CX) can make or break your brand. And for those 31% executives who have a single 360-degree view of customer data?

Customers 98

Customers CRM Finance Cross-sell 98

Salesforce

OCTOBER 29, 2024

Door-to-door (D2D) sales is a practice that requires a sales rep or team to visit customers in person, typically at their homes or workplaces. Like other sales approaches, the goal of door-to-door sales is to establish a relationship with a customer, upsell , cross-sell, and close more deals.

Objectives and Key Results 52

Objectives and Key Results Territory E-commerce Pitch 52

ConversionXL

NOVEMBER 27, 2018

For Basecamp—and other SaaS companies offering free trials—getting a customer to start using their trial is a priority. Pitch an upsell or cross-sell. When it comes to upsell and cross-sell opportunities on a thank you page, everyone thinks of Amazon, with good reason. Gather customer data.

Cross-sell 133

Cross-sell Hospitality Referrals Real Estate 133

ClickFunnels

DECEMBER 5, 2022

Want to make money online by selling someone else’s products? We believe that the most effective way to sell anything online is the Value Ladder sales funnel. You offer the potential customer your lead magnet in exchange for their email address. You offer the customer a more expensive and valuable product or service.

Niche 130

Niche Pitch Cross-sell A/B testing 130

ClickFunnels

DECEMBER 18, 2022

When I started trying to sell one of my info-products — called The Perfect Pitch — to cold traffic, I created a short sales page… because, again, I was intimidated by long sales pages. The story can be about you or about a past customer who’s used your product or it can even be fictional. Here’s what that looked like….

A/B testing 246

A/B testing Angle Conversion Cross-sell 246

Salesmate

JULY 8, 2020

Successful entrepreneurs understand the importance of generating a continuous stream of leads and turning those leads into customers. The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. This is how your business grows.

Pipeline 126

Pipeline Negotiate Objectives and Key Results Contract 126

Gong.io

NOVEMBER 12, 2021

and cross your fingers that you sat in on the “right” calls. Gong captures anonymized data from our customers – web conference meetings, call recordings , and emails – and uses AI to analyze how seller and buyer behavior impacts success rates. . The goal of prospecting is to sell the meeting. Now you enter pitch mode.

Cold Call 118

Cold Call Objectives and Key Results Negotiate Cross-sell 118

Salesforce

OCTOBER 24, 2023

That’s the heart of value selling. Here’s what I’ve learned about this age-old sales strategy, and why putting customers’ needs first will increase your chances of success. What you’ll learn: What is value selling? Why is value selling important? See how it works What is value selling?

Sell 104

Sell Pitch Objectives and Key Results Cross-sell 104

Hubspot

JANUARY 23, 2024

Sleazy sales reps will try to upsell everyone and anyone, regardless of whether or not the customer actually needs the additional service. But from my experience, when you focus primarily on your customer's experience and goals, upselling benefits both you and your customer tremendously. 10 Upselling Strategies for 2024 1.

Customers 84

Customers Pitch Price Trust 84

Partners in Excellence

MAY 28, 2014

I wrote the Not So New Principles of Sales , where I identified the second not so new principle as: “Selling is about exchanges in value between people. The concept of value is tossed around a lot in any conversation about selling, but everyone has a different context or meaning for value.

Cross-sell 121

Cross-sell Sales Construction Referrals 121

ClickFunnels

DECEMBER 22, 2022

The purpose of email marketing is to help you sell products and services which is why it’s so important to think about it in the context of your overall sales funnel. And we believe that the most effective way to sell anything online is the Value Ladder sales funnel. Design a Value Ladder Sales Funnel For Your Business. A video course.

Lead generation 130

Lead generation Cross-sell Pitch Consult 130

Hubspot

MARCH 7, 2018

Upsell/Cross-Sell Rates. Of the new prospects your reps reach out to, how many convert to customers ? If sales volume is large in region A, perhaps there is a higher demand there, in which case you can focus on customizing certain products and services for that region. KPIs for Sales Managers. New Leads/Opportunities.

Territory 101

Territory Cross-sell A/B testing Promote 101

Partners in Excellence

JULY 23, 2013

In several posts recently, I’ve been railing against lazy, unimaginative selling. It’s pitching our products rather than helping our customers solve their problems. Why take the time to learn our customers’ business and how we can help them. We get paid on what we sell.

Cross-sell 116

Cross-sell Pipeline Prospecting Pitch 116