The 5% Institute

MAY 28, 2023

Imagine a ladder that leads customers towards your business, guiding them step by step to conversion and loyalty. This metaphorical ladder is known as the sales ladder, a strategic framework designed to optimize the customer journey and maximize sales. It maps the customer journey from initial awareness to conversion and beyond.

Strategize 52

Strategize Cross-sell Objectives and Key Results Referrals 52

Veloxy

FEBRUARY 22, 2023

Field sales is a critical aspect of many businesses’ sales strategies, with representatives and managers working in the field to meet with customers and close more deals. Zippia reports that there are over 731,605 field sales representatives and 127,122 field sales managers currently employed in the United States.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Martech

DECEMBER 21, 2022

Marketing management is a process that helps you plan, develop and implement promotional strategies and campaigns with the right team members and teams. With the best people executing the right marketing plans, you can promote your company’s services and products, adjust pricing, and increase your profits while reducing costs.

Objectives and Key Results 103

Objectives and Key Results Teamwork Cross-sell Customer Relationship Management 103

Highspot

FEBRUARY 14, 2024

This plan serves as a roadmap, outlining clear objectives, targeted customer segments, and actionable tactics to drive sales and promote brand awareness. It enables companies to understand their market position, competitive landscape, and customer needs.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Click Through Rate Lead generation 52

Highspot

FEBRUARY 14, 2024

This plan serves as a roadmap, outlining clear objectives, targeted customer segments, and actionable tactics to drive sales and promote brand awareness. It enables companies to understand their market position, competitive landscape, and customer needs.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Click Through Rate Lead generation 52

The 5% Institute

JUNE 15, 2023

It involves a deep understanding of the sales landscape, customer behaviour, and market dynamics. They collaborate with different departments, including marketing, finance, and customer support, to align objectives and ensure a seamless customer experience.

Strategic planning 52

Strategic planning Finance Cross-sell Strategize 52

Salesforce

SEPTEMBER 19, 2023

A prospect lingering in the negotiation stage, for example, may need a change to product price to move them to the contract stage. The sales funnel is also a visual representation of the sales process, but from the customer’s point of view. Prospecting Sales prospecting refers to the process of finding potential new customers.

Pipeline 59

Pipeline Objectives and Key Results Contract Cross-sell 59

The 5% Institute

JULY 31, 2023

Sales, in its essence, is the process of persuading potential customers to purchase products or services. Learning sales is not just about mastering techniques; it’s about understanding customer needs, building relationships, and delivering value. Social selling is another crucial aspect of modern sales.

Sell 52

Sell Negotiate Technique Cross-sell 52

Highspot

MARCH 13, 2024

AI can enhance every customer interaction and leverage predictive analytics to spot trends early. These tools transform communication with customers on websites and social media platforms. Predictive Sales AI: Predictive sales AI utilizes machine learning to anticipate customer behavior and improve sales forecasting accuracy.

Cross-sell 52

Cross-sell Sales Pipeline Follow-up 52

Highspot

JANUARY 22, 2024

It encompasses a set of strategic actions designed to position the offering in a way that resonates with the potential customers, creates differentiation, and ultimately drives successful market penetration. Establishes a unique value proposition that resonates with target customers.

Go To Market 52

Go To Market GTM Promote Technique 52

Highspot

JANUARY 22, 2024

It encompasses a set of strategic actions designed to position the offering in a way that resonates with the potential customers, creates differentiation, and ultimately drives successful market penetration. Establishes a unique value proposition that resonates with target customers.

Go To Market 52

Go To Market GTM Promote Technique 52

Veloxy

MAY 24, 2023

Generating high-quality leads that align with your target customer profile enhances the likelihood of conversion and accelerates sales velocity. Lead Generation Strategies Targeted Marketing : Identify and focus on your ideal customer profile to generate high-quality leads. Learn more about sales enablement.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

The 5% Institute

JULY 4, 2023

Sales attainment encompasses various aspects, including revenue generation, customer acquisition, and market share expansion. It should include market analysis, target customer profiles, competitive analysis, pricing strategies, and promotional activities.

Objectives and Key Results 52

Objectives and Key Results Customer Relationship Management Technique Drivers/motivators 52

The 5% Institute

JULY 7, 2023

With numerous companies vying for customer attention, it’s crucial to employ effective strategies that can maximize revenue and ensure long-term profitability. It’s important to clearly communicate the unique value your product or service offers to customers.

Drivers/motivators 52

Drivers/motivators Referrals Objectives and Key Results Repeat business 52

The 5% Institute

JULY 4, 2023

Key metrics such as conversion rate, average deal size, sales velocity, customer acquisition cost, and sales growth provide valuable insights into the efficiency and profitability of the sales process. By addressing weaknesses, businesses can optimize their sales strategies , enhance customer experiences, and maximize revenue potential.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Construction Sales 52

The 5% Institute

JUNE 9, 2023

By analysing sales data, identifying trends, and providing constructive feedback, sales managers can help their team members enhance their selling skills and achieve better results. Developing Sales Strategies Sales managers are responsible for developing effective sales strategies that align with the organization’s goals.

Objectives and Key Results 52

Objectives and Key Results Finance Drivers/motivators Sales 52

Gong.io

JULY 11, 2022

Inside sales (sometimes called remote sales or remote selling) is often the primary sales model for B2B, SaaS, tech, and certain high-ticket B2C sales teams. Inside sales reps sell from their office, in stark contrast to outside sales, where sales reps travel to visit clients and close deals on the road. AMs (Account Managers).

Inside sales 62

Inside sales Commission Outside Sales Quota 62

PandaDoc

FEBRUARY 5, 2024

CRM, short for customer relationship management, is an approach to managing customer data that helps you maintain close relationships and drive better results. The right CRM puts your customers first, streamlines collaboration, and provides a single source of truth, updated in real-time.

CRM 52

CRM Gaming Contract Objectives and Key Results 52

Martech

MARCH 15, 2023

The modern customer journey is complex, spanning multiple channels, devices and touchpoints as customers navigate researching and buying products and services. The pandemic exacerbated the movement of B2B and B2C customers from in-person to online channels. Table of contents What is customer journey orchestration?

Customers 100

Customers Cross-sell Technology Technology 100

Veloxy

APRIL 11, 2023

It helps eCommerce companies personalize communications, upsell/cross-sell, and reduce cart abandonment rate. AI-based virtual assistant software contains numerous valuable features and benefits businesses and customers. It tells you what your customers want and how to improve your sales process.

Pipeline 130

Pipeline Sales CRM Price 130

PandaDoc

MARCH 25, 2024

If you sell complex, configurable products online, you will almost inevitably come to the realization one day that you need to add a CPQ tool to your software toolkit. This article covers the basics of CPQ implementation and guides you in the right direction on your journey toward more efficient sales. What is CPQ implementation?

Legal 52

Legal Manufacturing Cross-sell Price 52

SBI

SEPTEMBER 4, 2012

New business, to be clear, refers to revenue generated by: Identifying and selling into new accounts, i.e. companies that you haven’t done business with before. Penetrating deeper and broader into existing client accounts, i.e. selling across different departments within a current client’s organization. mike_weinberg.

Cross-sell 40

Cross-sell Drivers/motivators Appointment Consult 40

Salesforce

APRIL 29, 2022

Older technology systems lack flexibility and can’t deliver the utility customer satisfaction level critical in today’s competitive market. Customers want personalized interactions and efficient customer service like they get from Uber and Amazon. Especially in times of crisis, customer experience is still a key differentiator.

Technology 98

Technology Technology Customers Cross-sell 98

Highspot

NOVEMBER 9, 2023

It is a virtual workspace where sales professionals can engage with potential customers, collaborate with their teams, and access valuable sales content and data, all within a single platform. It demonstrates a commitment to innovation and a customer-centric approach. This leads to long-term customer loyalty and advocacy.

Objectives and Key Results 59

Objectives and Key Results Objection handling Teamwork Sales 59

Salesmate

MARCH 27, 2020

A 360-degree customer view is an idea where companies devise steps and strategies for decoding the customers’ psyche. This is done by aggregating data from various customer touchpoints that a customer may use to contact a company. Other forms that allow businesses to get in touch with their customers are.

Customers 123

Customers CRM Contact Customer Relationship Management 123

Veloxy

OCTOBER 29, 2021

Thanks to Sales AI, sellers are also streamlining their workday and receiving automated and actionable customer intelligence. This turns a sales rep who spends too much time on non-selling activity into a trusted advisor that spends the majority of their time on customer engagement. Don’t believe me? trillion of value in sales.

Non-Profits 223

Non-Profits Sales CRM Pipeline 223

The 5% Institute

JUNE 14, 2023

In today’s highly competitive business landscape, understanding the customer journey is crucial for any company that wants to thrive. The customer journey refers to the entire process that a customer goes through, from the moment they become aware of a product or service to the point of making a purchase and beyond.

Customers 52

Customers A/B testing Cross-sell Education 52

PandaDoc

MARCH 26, 2024

Customer relationship management (CRM) software is a key component of successful sales pipeline management, because it enables you to move leads through the different stages of the sales process in a semi-automated way and make your sales team more effective. What is a sales pipeline?

Pipeline 52

Pipeline Contract CRM Customer Relationship Management 52

Salesforce

FEBRUARY 6, 2024

Inside sales Inside sales involves selling to customers remotely, often through live chat, video conferencing, email, or by phone. For this type of selling, reps typically train on a specific product and can take a prospect through all of the product’s features and benefits.

E-commerce 64

E-commerce B2C Pharmaceutical Inside sales 64

Sales Hacker

DECEMBER 4, 2020

That’s what selling without a sales dashboard is like. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. Some of these give you more customization options. This not only takes time away from selling, it can introduce a lot of opportunities for mistakes.

Pipeline 125

Pipeline Cross-sell CRM Sales 125

PandaDoc

SEPTEMBER 19, 2023

Your task as a sales manager is to market it. Your product is of service to the widest range of potential customers. Company management is concerned about the loss of money spent on a failed attempt to fulfill the existing sales strategy and now has to be extremely careful about strategizing.

Niche 52

Niche Cross-sell Price Referrals 52

SaaStr

NOVEMBER 19, 2019

Today for about the next 40 minutes, we’re going to talk how both of you and your respective teams helped propel WebPT to become and industry leader and emase I think it’s now 13 thousand customers around the globe. Nancy Ham : I had to cross idea number one off my list of rationalizing marketing. I am the PT in WebPT.

Closing 69

Closing Customers Niche Sports 69

Salesforce

NOVEMBER 13, 2023

Ask an enterprise sales rep what they’re selling at the start of the enterprise sales process, and you might hear: “I don’t know yet.” ” That’s because enterprise sales is not about selling products. Enterprise sales is when you sell to large companies. It’s about delivering outcomes.

CRM 59

CRM Sales Cross-sell Up-sell 59

Salesforce

JANUARY 11, 2024

In B2B (business-to-business) sales, one business sells goods or services to another. Common traits of B2B sales High-cost and/or recurring contract pricing. B2B sales is when a business sells a product or service to another business. B2C sales is when a business sells a product or service directly to a consumer.

B2B 59

B2B B2C Manufacturing Government 59

Salesmate

MAY 13, 2021

How did KissFlow get such big clients: They had an automated workflow to connect with potential customers. Once they got their customer, they then sold other complimentary services. A lot of customers take time to trust in you and decide to use your services. It is essential to be able to follow up with potential customers.

CRM 97

CRM Contract Referrals Follow-up 97

Sales Hacker

OCTOBER 7, 2021

You can rise within a company selling your ideas, or you can go off on your own and be your first salesperson. Anita Nielsen is a best-selling author and sales performance coach. I realized, though, that if I couldn’t be who I am and do what I KNEW was right by my customer, I had to go. Anita Nielsen.

Sales 130

Sales Start-ups Up-sell Cross-sell 130

Salesmate

OCTOBER 4, 2021

If your business lacks a streamlined sales process, it becomes extremely difficult to close deals and retain your customers. In this sales CRM guide, you’ll find extensive information on every challenge faced by sales teams and how customer relationship management software plays a vital role in it.

CRM 52

CRM Sales Pipeline Contact 52