article thumbnail

Cross-Selling and Upselling: The Ultimate Guide

Hubspot

There's a wealth of opportunity for more business beyond each initial purchase — and practices known as cross-selling and upselling can help you tap into it. Cross-selling is encouraging the purchase of anything in conjunction with the primary product. Cross-Selling a Cheeseburger. Cross-Selling Example.

article thumbnail

Product knowledge essentials: Education from sales to customer

PandaDoc

The more your business customers are happy interacting with your product or service, the better. The first crucial part of this happiness is your product or service itself and how well it is aimed at the needs of your customers. Product knowledge training is an educational course for salespersons. This is a fact.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

“Why I’m So Interested In Selling,” An Analysis

Partners in Excellence

For the past month, I’ve been publishing stories on “Why I’m So Interested In Selling.” Some have had long careers in selling, some are relatively new. They come from all over the world, they represent B2B, technology , basic materials, SaaS, industrial products, professional services, B2B2C and B2C.

Sell 112
article thumbnail

Sales and customer service have more in common than you might think

Salesmate

Sales and customer service were once considered completely different areas of business – divided into two different departments, each having different goals, objectives, and strategies. Traditionally, sales teams would bring in new customers, while customer service teams were expected to take care of them.

Service 110
article thumbnail

Revenue Enablement: The Complete Guide for 2023

Veloxy

It also involves the development of processes and strategies that support the revenue team in achieving their goals, such as marketing initiatives, customer experience improvements, cross-functional collaboration, and more. Why is revenue enablement important?

article thumbnail

Crossing The Chasm, Selling And Buying Process

Partners in Excellence

First, apologies to Geoffrey Moore and his seminal book Crossing The Chasm. Several of my recent posts have stimulated discussions about the chasm between our Selling Process and our s’ Buying Processes. We try to design the process by answering the question “How should we sell?”

article thumbnail

PODCAST 175: Protecting Migrant Children: International Social Service

Sales Hacker

In this episode of the Sales Hacker podcast, we’re thrilled to welcome Jean Ayoub , the Secretary-General and CEO at International Social Service (ISS). The ISS is a nonprofit organization that specializes in complex cross-border case management to protect migrant children. powered by Sounder. This week’s guest is Jean Ayoub.

Service 93