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Sales Skills to Help Your Team Effectively Cross-Sell and Upsell

Force Management

In today's economic climate, cross-selling and upselling have become more challenging due to the budget constraints of customers. This can lead to disorganized sales behavior and increased discounts, creating unnecessary stress for managers and sales representatives alike as they try to close deals that are not yet fully developed.

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Localized SERPs: Winning traffic and leads with service area pages

Search Engine Land

We are now seeing an influx of localized service area pages showing on the SERPs instead of generic, non-location-specific pages and homepages. Flash forward to March, this same SERP is almost exclusively full of service area pages for the specific city I’m searching from.

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14 Ways AI Can Revamp the Sales and Marketing Processes

Veloxy

Below are all the different ways how machine learning can help revamp your sales and marketing processes. How to Improve Sales Processes with AI. But not to worry, the additional free time will allow your employees to spend more time actually selling and connecting with prospects. How to Improve Marketing Processes with AI.

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Why Your Sales Teams Can’t Cross-sell

Openview

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue. A paltry 28% of sales leaders report that their existing account channels regularly meet their growth targets.

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Why your sales meeting sucks — and how enablement can fix it

Sales Hacker

One day you might have to explain to your children that companies once had sales meetings in person, in a room with the lights dimmed and something called a PowerPoint presentation. (If Now we all use Zoom for our meetings. The truth is that most sales meetings, online or in person, always were and often still are boring lectures. .

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What Is Good Customer Service?

Salesforce

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

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Field Sales Enablement: What Is It & How to Measure Success in 2024

Veloxy

Highlighting the enduring significance of in-person interactions in the sales process. In-person meetings create more space to read between the lines, interpret nuances, and establish bonds that last beyond a single transaction. This allows them to focus more on selling and less on administrative tasks.