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AI for Small Business: How to Choose Your Tech Stack

Salesforce

For instance, with the right customer relationship management (CRM) you can install a free chatbot to respond to customers. Start here Why small businesses should embrace AI With the growth of AI, consider it a bonus for your small business. This can help make customers feel special and boost long-term loyalty.

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CDP and customer experience: Best of the MarTechBot

Martech

Centralized customer data management Unified customer profiles: A CDP aggregates data from various sources (e.g., website interactions, social media, email campaigns, and CRM systems) to create comprehensive customer profiles. This holistic view enables marketers to understand customer behavior and preferences better.

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Best Free Online Courses For Small Business Owners

Salesforce

Here’s why these courses are a great choice for growth: Build skills on a budget You can explore different business areas, like marketing or online sales , without stretching your budget. Here are eight key areas for small businesses, along with free courses to help you build skills that can drive growth. See the benefits 5.

CRM
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Welcome Back Duplo Cloud & Pylon to SaaStr Annual 2026! 🎉

SaaStr

Their unwavering commitment to our community speaks volumes about their dedication to supporting SaaS growth and innovation. They provide a comprehensive solution that automates cloud infrastructure management, enabling development teams to deploy, scale, and manage applications without the traditional DevOps overhead.

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The benefits of CRM for customer retention: Why it matters for your business

PandaDoc

Maintaining loyal, engaged customers can cost less and deliver a higher ROI than acquiring new customers. This means effective customer relationship management (CRM) is essential. A solid CRM strategy can enhance customer satisfaction while fostering loyalty, ultimately leading to more sustainable business growth.

CRM
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From lead to loyal customer: 7 Benefits of CRM systems

PandaDoc

A CRM (customer relationship management) system is key to keeping organized. In this article, we’ll cover how exactly CRM software can support your business growth, what you should look for when choosing a CRM, and how CPQ tools (like PandaDoc) can make your CRM have an even bigger impact.

CRM
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Account-based selling in 2025: Everything to know

Highspot

Key Takeaways Executing 1:1 and 1:few account-based selling strategies geared toward high-value target accounts is how leading enterprise sales teams drive sustainable revenue growth. A modern account-based sales strategy isn’t just about targeting the right accounts.