Tue.Feb 28, 2023

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How Low Standards for Defining a Sales Opportunity Harms Goal Attainment

Iannarino

Sales leaders and managers demand their teams capture their activity and opportunities in the CRM. ( This tool could probably be more strategic. ) The sales leader desires to see every new opportunity logged as soon as the sales rep returns to their office. To ensure their success, sales leaders set goals around the number and the value of the opportunities salespeople need to create.

CRM 286
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How Data Rooms Enable Efficient Management of M&A Transactions

Sales Pop!

Wait time, repeat requests, and sharing tens and hundreds of files is something dealmakers can easily relate to. A merger or an acquisition is a time-consuming process, and it can get longer if there is no proper channel for communication and data sharing. Big thanks to virtual data room technology, M&As are much faster and safer now. For some, virtual data rooms may be a new term, but experienced dealmakers are well aware of the benefits of online data room software in the M&A industry.

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What If Pay Equity Comes to Sales Teams?

Understanding the Sales Force

Today's article is different from most of my other articles because there is no opening analogy, very little data, and a complete lack of humor. It's such a serious article I was ready to delete it before I clicked the publish button. If you don't like the subject, the content or the writing, it's OK. This needed to be written.

Sales 125
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How Petco boosted emails and customer experience with a new CRM

Martech

National retailer Petco were hoping for the best when they implemented a customer relations management (CRM) solution to drive a new customer-first strategy. They got it. In the first two years of implementation, email opens rose 30% and click rates jumped 50%. Here’s what they did. “We implemented Salesforce Marketing Cloud and the platform alone is great, but it’s not going to do all the hard work for you,” said Andrea Mathews, Petco’s vice president of CRM, at The MarTech Conferen

CRM 115
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Build a winning marketing attribution framework by Cynthia Ramsaran

Search Engine Land

Equipping marketing leaders with the skills, tools and data they need to prove ROI is like setting out to sea on a fishing expedition. Rather than distributing equal bait to each rod of a marketing campaign despite not knowing which will produce the most bites, marketing attribution teaches marketers to assemble the best combination of bait before casting its line into a sea of prospects.

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Stacey Ackerman: Spotlight on the expert

Martech

In the first of a new series, we dig deeper into the stories of our expert contributors. This interview has been edited for clarity and length. Stacey Ackerman is an agile marketing coach who has written some 60 articles for MarTech on the topic. She recently launched the Agile Marketing Navigator , an in-depth guide to implementing agile within marketing foundations.

Launch 115

More Trending

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Why CMOs must be the company’s biggest advocates for digitalization

Martech

Marketers play a glass-half-full role in business. We’re expected to see a product or service as it is and create a compelling, transformative message no matter the type of offering. It’s a strategic process for connecting a target audience to the company’s products and services. There’s no sleight of hand. In other words, the company provides the steak, and marketing offers the sizzle.

Trust 113
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Clams, Wagoneers, and Harings: Creativity Is Even More Important in an AI World

David Meerman Scott

Artificial Intelligence engines that generate text such as ChatGPT use large language models, which I like to think of as simply math applied to data (in this case text). These tools calculate the most likely next word to create sentences. When everyone is going predictable with AI, creative writing stands out!

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Unlocking the Power of Personalization in B2B Healthcare Marketing

Heinz Marketing

By Karla Sanders , Engagement Manager at Heinz Marketing Personalization has become increasingly important in the B2B healthcare industry as companies seek to differentiate themselves from competitors and connect with prospects and customers on a deeper level. By customizing your messaging, using data to personalize your content, tailoring your website experience, and lead nurturing efforts, you can create a more engaging and relevant experience for your audience, which can drive better results

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Zoom at $4.5B in ARR: Enterprise is Growing 24%, But SMB Churn is Dragging Overall Growth Down to … 1% for 2024

SaaStr

While Zoom Enterprise is growing at a healthy clip, churn is over 3% a month for its SMB customers As a result, it’s now predicting 1% growth next year 1% pic.twitter.com/i2k2W9QbVX — Jason Be Kind Lemkin  (@jasonlk) February 27, 2023 So Zoom has just been the craziest story of all time in SaaS. It was already a rocketship before Covid. At $450m in ARR, it was growing a stunning 110% already, as fast as anything we’d ever seen.

Growth 109
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Build a winning marketing attribution framework by Cynthia Ramsaran

Martech

Equipping marketing leaders with the skills, tools and data they need to prove ROI is like setting out to sea on a fishing expedition. Rather than distributing equal bait to each rod of a marketing campaign despite not knowing which will produce the most bites, marketing attribution teaches marketers to assemble the best combination of bait before casting its line into a sea of prospects.

Campaign 106
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Top 5 Tips for Managing a Sales Team in a Economic Slowdown with Nicole Arboleda, Sales Leader, Platform Partnerships at Stripe (Video)

SaaStr

The economy is settling into a new normal (at least this year’s version of normal) and after two years of rocketing sales, some newer salespeople are experiencing their first sales cyles that aren’t influenced by the recent funding boom. So how can sales leaders best manage their sales teams, both new and more experienced, to keep both morale and numbers up?

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What Does ‘Real-Time Marketing’ Really Mean?

Salesforce

If you’re like most marketers, you’ve been hearing the term “real-time” a lot lately. And you’ve probably been wondering, what is real-time marketing? Are we delivering content in seconds? Milliseconds? Even faster? It can sound like marketers need to live in the world of the Oscar contender Everything Everywhere All at Once. Not necessarily. What matters is that you reach your customers when they need to be reached, with the right experience.

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Google local map pack goes missing in search results (now fixed)

Search Engine Land

The Google local pack, the map results, you see Google often display in the search results seems to have gone missing. I assume this was a bug, but no one was able to trigger a local pack to show up in Google Search for a 20-minute period. Examples. Try searching for [ barber near me ] and you won’t get that local pack. You just get the standard ten blue links, without the map.

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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5 Ingredients to a compensation plan that drives results in 2023

Sales Hacker

Compensation plans exist to help your business reach its goals. With all the changes happening in today’s economic climate, it’s hard to make sure your plans stay on track. So, where do you begin? We’ve called in the experts— Rosalyn Santa Elena (Founder and CRO at the RevOps Collective) and Arni Khanna (Director of Solution Engineering at CaptivateIQ) to openly discuss the key ingredients to creating a sales compensation plan that drives the right behaviors and compelling outcomes.

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This day in search marketing history: March 1

Search Engine Land

Google publishes Search quality rating guidelines In 2013, Google published Its Search Quality Rating Guidelines. Previous versions of the document had been leaked many times prior to this. But this was the first time Google went public with its document. It detailed how Google’s search quality raters – people hired through a third-party agency to rate the search results – graded Google’s search results.

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Knowing The Answers Isn’t Enough

Partners in Excellence

As sellers a large part of our job is providing answers. Our customers want to know about our products, we provide them endless amounts of features, functions, feeds, and speeds. We do demos, becoming experts at show and tell (I sure could have used those skills in kindergarten). So much of our training focuses on giving us the answers so that we can respond to our customers’ search for answers.

Sports 62
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Microsoft Bing Chat launches quality improvements

Search Engine Land

Microsoft released version 96 of the Bing AI chat feature earlier this morning. This new update brings quality improvements such as a higher response rate to chats and also fewer “hallucinations,” Mikhail Parakhin, the CEO of Bing, wrote on Twitter. What is new. Mikhail said the two main improvements to Bing AI chat include: Significant reduction in cases where Bing refuses to reply for no apparent reason Reduction of instances of hallucination in answers Here are those tweets: Main

Launch 87
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Legal operations: what they are and why your business needs them in 2023

PandaDoc

For a long time, lawyers have concentrated on practice instead of process. In recent years, clients have forced law departments to focus on their numbers, productivity, and operational efficiency. Considering the high competition in the market and clientele demanding better service at a lower cost, law firms had no choice but to change their business model.

Legal 52
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Case study: How to get rid of a negative ‘People also ask’ result

Search Engine Land

Managing online reputation can be challenging. You must keep up with Google’s ever-changing algorithms and rich results, including the People also ask box. Also known as PAA, this Google SERP feature plays a significant role in a brand’s online reputation. A potential client’s first impression of your company can be easily swayed based on the sentiment of the questions and answers presented by the PAA.

CTR 86
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Sales Enablement Team of One: A Survival Guide

SalesHood

The post Sales Enablement Team of One: A Survival Guide appeared first on SalesHood.

Sales 52
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Bing Webmaster Tools to gain Bing Chat and index coverage reporting

Search Engine Land

Microsoft Bing will upgrade Bing Webmaster Tools to add reporting and tools around the new Bing Chat feature and a new index coverage report. This was announced by Fabrice Canel, Principal Product Manager at Microsoft Bing, this morning in a keynote given at PubCon Austin. Bing Chat in Webmaster Tools. Bing Webmaster Tools should be adding Bing chat integration to allow publishers, content creators and site owners to see how much traffic the chat feature is sending their sites.

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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3 ways Google ensures safe online shopping

Search Engine Land

As an advertiser or SEO professional, it’s essential to recognize that with the growing popularity of online shopping, customers’ safety and security have become a top priority for e-commerce platforms. In response to this, Google has implemented three ways to help customers shop safely and ensure that merchants’ stores meet these standards.

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Last call for Google Ads API v11

Search Engine Land

Starting from March 29, 2023, the Google Ads API v11 will no longer be available. Developers still using v11 after this date will notice API requests failing. Depreciation and sunset timetable. Typically, major versions are supported for approximately 12 months, while minor versions have a support lifespan of 10 months. Migrate asap. To migrate to the newest version, visit the Google Ads API documentation here.

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5 tips for capturing more enterprise-level leads with B2B search

Search Engine Land

B2B marketing leaders voice similar concerns around paid search: “We’re not reaching the right people.” “We need to attract more decision-makers.” “We want to go up-market and target larger companies.” “We need to close larger deals.” These are just a few pain points keeping marketers up at night.

B2B 77
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AI can’t write this: 10 ways to AI-proof your content for years to come

Search Engine Land

Don’t get it twisted. The machines are taking over. It’s only a matter of time until we’re all serving aluminum overlords’ every beck and call. Fortunately for all of us simple humans, that day is not today. Despite being a regurgitating raconteur , AI is still a glorified mansplainer – like the Wizard of Oz, minus the fancy haberdashery.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!