Mon.Nov 20, 2023

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When to Fire a Client

Iannarino

Occasionally, you acquire a new client who turns out to be one you cannot continue working with. Your sales conversation was fine, and there were no signs you would not be compatible, as the contacts were all polite and professional. But now, you must fire your client.

Clients 260
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Diving Deep Into the Sales Mindset

Sales Pop!

Our previous article in this series ended with this line: How do you want your reality to appear? Carrying on from this line, the number one thing in life is participating in reality. This would mean for ourselves and what is happening around us. What is really going on? If we knew, many decisions would be different because we increasingly filter out reality from our mindset, in a similar way that people in love only see things “through rose-colored glasses.

Sales 147
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Knowing The Answers Or Knowing What They Mean?

Partners in Excellence

In today’s world, it’s pretty easy to “know the answers.” At least with respect to our products, we have endless content, training, years of experience. We can answer any question customers are likely to have about our products and solutions. We can compare them, factually, with the alternatives, showing how our approach might be superior.

Product 146
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How to Improve Your Online Customer Journey

Sales Pop!

The online customer journey is the process that a customer goes through when they interact with your online store. It starts from the moment they visit your website to the moment they complete a purchase (and beyond). Improving your online customer journey can lead to a number of benefits, including: Increased sales Reduced cart abandonment rates Improved customer satisfaction Increased customer loyalty A better reputation for your brand Here are a few tips for improving your online customer jou

Customers 147
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The power of curated content in B2B marketing

Martech

Publishing authoritative content is among the best ways to attract high-value B2B leads. However, creating appealing content for buyers at different stages of the buying journey is often the greatest challenge for B2B marketers. How can curation help solve this problem and get you more conversions? Discover the power of curation and how to start curating content for more effective B2B marketing.

B2B 139
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Dear SaaStr: What is The Best Way to Hire Your First Sales Rep?

SaaStr

Dear SaaStr: What is The Best Way to Hire Your First Sales Rep? I’ll tell you the trick. It’s going to sound simple, but it isn’t, because almost everyone gets it wrong. For at least your first few reps: hire someone >>you<< would buy >>your product<< from. Period. I.e., Do not hire someone just because they worked at Facebook or Salesforce or even Datadog or Shopify in “sales”.

Sales 136

More Trending

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5 Easy Ways to Integrate Microsoft Teams into Your Workflow

Sales Pop!

Effective teamwork and communication are critical in the fast-paced environment of modern business. Organizations are using digital technologies to enable seamless cooperation as remote work becomes more common. With its extensive platform for file sharing, project management, and communication, Microsoft Teams has become a dominant player in this market.

Teamwork 130
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Google Ads is updating Location asset requirements

Search Engine Land

Google Ads has confirmed that it is going to update the Location asset requirements in December. The update will clarify the types of location assets that are not permitted on Google Ads. Locations that will not be allowed as Location assets include: Locations that are closed Locations that are not recognized by Google Locations that do not match the business running the ad.

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Digital events platforms: Best of the Bot

Martech

Best of the Bot showcases MarTechBot’s responses to prompts submitted by readers. The language model is based on content from MarTech embedded on top of ChatGPT. The editors of MarTech selected this response for its usefulness and have supplemented it with additional relevant content. I am the first generative AI chatbot for marketing technology professionals.

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AI for SEO content creation: 5 real-world examples

Search Engine Land

Are you looking for some examples of how companies are using AI for SEO successfully? You are in the right place. Maybe you are playing with the idea of using AI for tangential SEO. Maybe you are already an SEO pro looking to improve your content generation efficiency. Or you simply want to learn more about the state of AI for SEO. Whichever is the case, these companies using AI for SEO will provide you with the inspiration you need. 1.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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EU raises antitrust concerns about Adobe’s purchase of Figma

Martech

Adobe’s $20 billion bid for cloud-based product design platform Figma is being hit with an antitrust complaint by E.U. regulators. An in-depth investigation by the European Commission came to the preliminary conclusion the deal could significantly reduce competition for interactive product design tools, vector editing tools and raster editing tools.

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Preparing for Google SGE: Essential guide for marketers

Search Engine Land

After months of seeing Google’s Search Generative Experience (SGE) in action, it’s not the digital marketer’s apocalypse many thought it would be. Despite some hiccups, it has presented several opportunities for those who have gained a deeper understanding of the experiences SGE seeks to provide users – giving perfect answers right on SERPs.

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Account Management Excellence (feat.) Will Frattini

Sales Gravy

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. You'll learn why a focused and intentional account management strategy is essential for net revenue retention and account expansion. Why Account Management Matters In sales, closing deals and prospecting often steal the spotlight from account management and customer retention.

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Google adds small business filter to shopping search results

Search Engine Land

Google has officially added a new filter to its shopping search results to show just products offered by small businesses. Businesses can mark themselves as being a small business in the Google Business Profile or Merchant Center account as of earlier this month and now Google officially rolled out a way for searchers to filter by that attribute. This feature seemed to launch shortly after the small business attribute went live but Google now officially announced it.

Retail 118
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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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48 Voice Search Statistics That Unveil Emerging Opportunities

G2

Voice search has changed how we interact with our devices and access information. Nowadays, we frequently use them to look things up online. It’s easier and requires less effort since users speak commands instead of typing them.

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Google announces update to child and teen ad policy language

Search Engine Land

Google is updating the language in some child and teen ads policies next month, including: Ads & made for kids content. Ad-serving protections for children. Ad-serving protection for teens. The search engine explained that while there are no enforcement changes, it is tweaking policy language to provide more clarity and transparency for brands and advertisers.

Legal 107
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42 Construction Statistics to Justify The Changing Market

G2

Construction, a significant part of our economy, is changing fast. The latest construction statistics show several new trends. For example, there’s more data on projects than a decade ago.

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Google shares automatically-created assets FAQ and marketers give their verdict

Search Engine Land

Google’s automatically-created assets (ACA) for responsive search ads have been causing confusion amongst marketers. The feature was rolled out in September for general availability in eight languages: Dutch English French German Italian Japanese Portuguese Spanish Now, two months on, the Google team is still receiving questions from perplexed advertisers that it would like to address.

Campaign 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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5 Ways Sales Teams Can Use AI to Sell Into New Industries, According Eternal Works' CEO

Hubspot

Welcome to "The Pipeline" — a weekly column from HubSpot, featuring actionable advice and insight from real sales leaders. Clients aren’t buying like they used to. AI and the pandemic threw a wrench in the typical sales funnel that companies have now realized is too outdated to consistently bring in the profits they want to see. That’s why branching into new territory is more important than ever.

Sell 85
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With OpenAI in chaos, Sam Altman joins Microsoft

Search Engine Land

Sam Altman, ousted on Nov. 17 , won’t return to OpenAI as its CEO. That’s because he has joined Microsoft, announced Satya Nadella, Microsoft chairman and CEO. New AI team. Altman, OpenAI co-founder Greg Brockman and more “colleagues” are joining Microsoft, Nadella posted on X : “We’re extremely excited to share the news that Sam Altman and Greg Brockman, together with colleagues, will be joining Microsoft to lead a new advanced AI research team.

Negotiate 103
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6 Easy AI Tricks for Busy Account Executives

Hubspot

In the ever-evolving world of sales, account executives play a crucial role in nurturing leads and closing deals. As technology continues to advance, AI has emerged as a game-changer for sales professionals, offering numerous ways to enhance productivity and drive better results. In fact, our recent State of Sales research found that 54% of global sales employees say AI has made it easier for them to stay ahead of their competition.

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How much does SEO cost?

Search Engine Land

Many articles detail the top-level costs of SEO. While the fee you will pay an SEO consultant or agency is part of the cost to do SEO, getting results also requires a contribution in time and effort from the business. This article will look beyond the surface at the full spectrum of costs associated with doing SEO well, enabling you to approach 2024 well-prepared for SEO success.

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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B?st Practic?s for Building RESTful APIs with Ruby on Rail

The Digital Technology

Ruby on Rails is a popular wеb application framework known for its elegant and еfficiеnt development process. It also еxcеls in building RESTful APIs (Representational Statе Transfеr) duе to its built-in support for REST principlеs.

Process 59
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Google Ads no longer supports Store Sales Direct

Search Engine Land

Google Ads has stopped supporting Store Sales Direct (SSD) as a standalone product. The update means that SSD conversion upload requests to the Google Ads API are also no longer supported. Why we care. If you relied on SSD, Google sa id to review the Store Sales onboarding guide to understand your eligibility for ongoing store sales measurement. Work with your Google Ads account team to update the feature.

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Customer Service Analytics: How to Make Sense of All Your Data

Salesforce

As a service manager, imagine spending 10 minutes in the morning reviewing your most important key performance indicators (KPIs) — and in that short time quickly seeing which types of cases have the highest handle times. Or, as a service agent, suddenly having the superpower to know when a customer is likely to churn — and what you can do to prevent it.

Service 59
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How to pick sales enablement tools that create outstanding customer experiences

SalesLoft

In the past ten years, we’ve seen an incredible shift in the buying landscape. There’s so much quality information online — in blog posts and ebooks, on social media and review sites — sellers have a shortened opportunity to impact buying decisions. That means sales reps must make the most of every chance they get to interact with a prospect. Sales enablement, and sales enablement tools, help them do just that.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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How to Get the Most Out of a Sales Call

Salesforce

Market research done? Check. Prospects qualified? Check. Looks like you’re ready to make a sales call. This isn’t just a quick pitch, however. The most successful sales calls include tailored presentations and focus on building trust with prospects by addressing their unique pain points. As celebrated entrepreneur Siva Devaki noted, “Sales is not about selling, but about building trust and educating.” To ensure you lead a successful sales call, we’ve curated expert

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Why a Top and Bottom Salespeople Have the Same Scores

Understanding the Sales Force

Companies wants to use accurate sales assessments but are they accurate when the top and bottom salespeople have the same scores? The Analogy Have you ever searched for an item on Amazon and you not only found the item you were looking for, but found around 100 variations of the same product. They appear to be the exact same thing but since there is a huge difference in price, you look closely and learn that the cheapest products are Chinese rip-offs that don’t work, don’t last, and

Price 75
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51 Automotive Industry Statistics to Highlight Latest Trends

G2

Explore these automotive marketing statistics to understand the automotive sector and discover where you can adapt. Learn more about the gray areas. Tech