Wed.Jan 31, 2024

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What Your Client Needs from You Now: 2024

Iannarino

Key Strategies for Meeting Client Expectations in Sales Your clients have a set of needs they expect you to be able to fulfill. Excelling in these areas enhances your results. Neglecting them, however, opens the door for competitors to step in and provide the assistance your client seeks. Here, you will find a set of common things your ideal client needs you to provide.

Clients 261
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Humans prefer AI-generated copy, survey finds

Search Engine Land

Humans are more likely to prefer content generated by AI than written by a human, according to a surprising new survey. Why we care. While AI can’t entirely replace humans in content creation, clearly generative AI can create content that resonates with consumers. Generative AI 6, humans 0. In six AI- vs. human-generated content battles, the generative AI version “won” each.

Product 142
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The Growth Opportunities Are Stunning, Why Aren’t We Capturing Them?

Partners in Excellence

My friend, Matt Heinz, posted a fascinating article which reminded me of some market analysis I’d forgotten. It’s from Gartner analysis, now about 3-4 years old, but still relevant. Summarized, at any point in time, as we look at B2B companies (To help us understand it, let’s imagine the total market size is 1000 companies): At any point in time, 3-4% of companies in an industry are actively engaged in a buying effort.

Growth 110
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How to measure organic traffic in GA4

Search Engine Land

With Google Analytics 4 (GA4) reports, you can better understand the performance of your organic search efforts. Knowing how much traffic is coming from Google or other search engines lets you enhance your SEO strategy for better results. This article will cover how to view and analyze your organic traffic data in GA4, the key dimensions to look at, such as source and medium, and the main metrics to assess, like total users and sessions.

Referrals 133
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How to Improve Email Deliverability and Optimize Each Send

Learn how to optimize email deliverability and drive greater email ROI. What lands your email in the customer’s inbox? Understanding those factors, otherwise known as email deliverability, is critical to getting the most return on your campaign investments. But the “rules” around which factors land you in the spam folder aren’t always easy to keep up with.

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Generative AI use explodes for RevOps

Martech

The use of generative AI in business processes grew by 400% in 2023, and the biggest adopters were RevOps (48% of use cases) followed by IT (31%). Perhaps surprisingly, customer support lagged behind at 12%. Highly complex automation cases have almost doubled over the past two years, while 50% of automation cases stretch over four or more departments.

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Google CEO talks future of SGE, Gemini, Ads and AI Search

Search Engine Land

We have entered the new “Gemini era” of Google – and the Search Generative Experience and AI will continue to be a huge part of Search, based on the latest earnings call of Alphabet, Google’s parent company. Why we care. Despite what you may have heard on social media, SGE isn’t going away. While it’s still unclear whether Google will fully launch SGE as the default experience in 2024, Google continues to test and tweak it.

Launch 117

More Trending

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Google showing TikTok videos in featured snippets, SGE

Search Engine Land

TikTok videos have been spotted in two prominent locations in Google’s Search results – featured snippets and Search Generative Experience (SGE). While I’m not entirely sure if this is “new,” I’ve never seen this before and this is definitely new to many people in the search community. Why we care. Many people have been having a semantic debate over whether TikTok technically is a “search engine.” What actually matters is that people use TikTok to search

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5 Interesting Learnings from ServiceNow at ~$10 Billion in ARR

SaaStr

So there’s a new member of the $10 Billion ARR Club. ServiceNow is the enterprise workflow leader than most folks have heard of, but don’t fully understand or know too much about. It’s because you don’t work in a big enterprise. ServiceNow simply dominates there. It’s a $10 Billion ARR rocketship, still growing a stunning 27% (!

Contract 105
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Google boss addresses concerns of AI replacing advertising staff post layoffs

Search Engine Land

Google officially clarified that it has no plans to replace its advertising sales staff with AI. Philipp Schindler, Google’s senior vice president and chief business officer, emphasized that recent organizational restructures were geared towards enhancing the efficiency of its services. Additionally, he highlighted that the ongoing development of new AI solutions is to enable its customers to grow and deliver a return on their investments at scale.

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9 Must-Watch Sales TED Talks to Help You Unlock Sales Excellence

TaskDrive

In this rundown of the best sales TED Talks, learn from the industry's best and discover cutting-edge strategies for closing deals. The post 9 Must-Watch Sales TED Talks to Help You Unlock Sales Excellence appeared first on TaskDrive.

Sales 105
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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After-sale strategies: Navigating the treacherous implementation stage

The Lost Book of Sales

If you think it's time to ease down and take a back seat immediately after the deal is closed, think again because you're wrong! In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to begin.

Sports 105
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Google investigating widespread issue impacting Ad Manager

Search Engine Land

Google is investigating a widespread issue impacting “the majority” of Ad Manager users. Affected users can access Google Ad Manager but are seeing error messages, high latency, and/or unexpected behavior. While the service has now been restored for some, others are still experiencing issues. Why we care. Publishers experiencing difficulties with Ad Manager, including error messages or slow performance issues, should be aware that the problem lies with Google and not their own system

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39 Web Browser Usage Statistics: Who’s Leading in 2024?

G2

Most of us knew Internet Explorer (IE) before we knew what a web browser was. Many learned about web browsers through programs like Internet Explorer without realizing it. But times have changed and modern users are aware of the best web browsers on the market and prefer using them regardless of whether they came pre-installed with their system.

98
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Martech activity slows in 2023 with less funding, launches

Martech

In 2023, martech funding and industry activity significantly dwindled, marked by fewer product launches, feature updates and M&A deals compared to previous years. There were 354 new product announcements, down 6% from 2022’s 376 new products. Investment shifts. Martech investment saw a consistent decline, decreasing from $39.8 billion in 2021 to $28.4 billion in 2022 and further to $18.9 billion in 2023.

Launch 96
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5 Inspiring B2B Marketing Campaigns to Take Yours to the Next Level

Your next big B2B marketing idea starts here. Get inspired with these five successful B2B marketing campaigns. Ready to generate more leads, interest, and revenue with your B2B marketing? In this comprehensive eBook, you’ll get: In-depth studies of five successful B2B marketing campaigns spanning a wide range of industries Key takeaways and lessons from each story to implement in your own strategy Resources to help your own B2B marketing thrive By submitting this form, you agree to have your con

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CRO Confidential: What It Really Takes to Be Successful in Enterprise SaaS Sales with Christian Smith, CRO of Splunk

SaaStr

In this week’s latest episode of CRO Confidential , Sam Blond, Partner at Founders Fund and former CRO at Brex, sits down with the CRO of Splunk, Christian Smith. Splunk is a 20-year-old Enterprise software giant that has accomplished many things — a 2012 IPO, a $28B+ Cisco acquisition in 2023, and $3.7 billion of ARR last year, with a market cap of $25.7 Billion.

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How The Feynman Technique Can Help Your Sales Teams Sell More

Membrain

The Feynman Technique is not a sales technique. It’s not a psychology trick. And it’s not a way to directly generate revenue. But it is something you can use to improve how your salespeople sell.

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Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch?

SaaStr

Dear SaaStr: What Was Your Experience At Your First Big Enterprise Pitch? Mine was terrible : My more technical co-founder didn’t show up to the meeting. The interactive demo didn’t work (a browser bug). They asked me about our LDAP integration. At the time, I had no idea what LDAP was. So I didn’t even know how to answer the question. I had a deck to use, but it was more a VC-pitch type deck and not enough about the product.

Pitch 85
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Sales Process for the Anti-Sales Process Crowd

Understanding the Sales Force

Earlier this week, I was interviewed by John Radkins, for his Sales Machine Blog, and he asked me to explain sales process for those who don’t want to be restricted by sales process. I’ll repeat the explanation here because it is a perfect analogy for people who don’t like the implication of a sales process, and it comes from a different perspective than I’ve previously shared.

Process 73
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Properly Handled Mistakes Create Stronger Relationships

Adaptive Business Services

There is a caveat to this title. Let’s examine that … Back in the 80’s, I was the sales manager for a local office equipment company. They had a policy that, if you were under a maintenance agreement and we were not able to respond within 24 hours, you would receive a $25 credit to your account. Not a lot of money, but a nice touch regardless. This gave the customer an extra layer of confidence.

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A Step-by-Step Guide to Implementing Custom GPT in Social Media Marketing

Sales Pop!

In the ever-evolving landscape of digital marketing, harnessing the power of AI has become an indispensable strategy for businesses seeking to stay ahead of the curve. One remarkable tool that has captured the attention of social media marketers is Custom GPT. This advanced AI technology, based on OpenAI’s GPT architecture, empowers businesses to create highly tailored content, engage with their audience on a more personal level, and streamline various aspects of their social media marketi

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Reaching Gen Z: Modern Commerce and the Singular Brand Experience

G2

Gen Z, individuals born between 1997 – 2012, made up 20% of the US population in 2023, nestled right between Gen X (19%) and Millennials (22%). By 2025, they’re projected to surpass Gen X in US digital shoppers, according to forecasts from Insider Intelligence.

64
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5 Tips to Increase Winter Sales

Sales Pop!

For some businesses, a sales slump accompanies winter’s short days and chill. You don’t have to accept that as the default, however. Try some of these tips to help you pivot your sales techniques and grow through the winter. From a foundation of adequate insurance from one of the best business insurance companies to a focus on meeting customers where they are, you can make this winter your best one yet. #1: Foundation of Insurance Business insurance isn’t optional if you want to set yourse

Sales 64
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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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After-sale strategies: Navigating the treacherous implementation

The Lost Book of Sales

If you think it's time to ease down and take a back seat immediately after the deal is closed, think again because you're wrong! In strategic sales, it's incredibly common for salespeople to decrease their activity and reduce their involvement with their customers when the signatures are exchanged, whereas experienced sales professionals know that the real work between your organizations is only about to start.

Sports 59
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G2's VP Product Experience Design Dane Howard on Design Leadership

G2

Dane Howard shares his journey from individual contributor to design leader. Get his tips and insights on design leadership and the philosophy of design.

Product 59
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B2C Sales – A Detailed Guide

The 5% Institute

In the hustle and bustle of today’s business world, diving into the universe of B2C sales is like embarking on a thrilling adventure. So, what’s the deal with B2C sales, you ask? Well, it’s all about businesses selling stuff directly to you and me, the end consumers. In this digital era, it’s a game-changer. Let’s break it down without diving into jargon land.

B2C 52
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How AI Is Transforming the Sales Industry With Modjo’s Paul Berloty

G2

AI this, chatbots that. Modjo’s Paul Berloty explains the relationship between sales and artificial intelligence and what the future holds for the pair.

Sales 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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7 signs links aren’t dead: Why to plan for them in 2024

Search Engine Land

Links have been an integral part of SEO since Google’s early days. However, recent comments from Google’s Gary Illyes have led some to believe that links are losing relevance. While links may not be the single most important ranking factor, they are far from dead and should still be part of a comprehensive SEO strategy. This article covers seven signs that links still matter in SEO and makes the case that quality backlinks remain important.

Clients 112
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Why you should add predictive modeling to your marketing mix

Martech

Predictive analytics provides a solid foundation for data-driven decision-making for marketing campaigns. But while most marketing leaders already use some form of predictive analytics, specifically predictive modeling, many still struggle to fully integrate it into their decisions. Concerns about data quality and using the right data hinder the wider adoption of predictive analytics.

Campaign 121
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What Is Tech Sales? A Guide to Getting a Job — and Succeeding

Salesforce

According to the Bureau of Labor Statistics , the tech industry is still on the rise. In fact, it’s predicted to be one of the fastest-growing industries in the next decade. As the tech market continues to change and grow, there’s an ongoing need for new salespeople. But there’s stiff demand — which makes it hard to land a job. Worried you don’t have the experience to break into tech sales?

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7 paid media reporting tips when tracking is messy

Search Engine Land

The impending deprecation of third-party cookies presents a tracking nightmare for PPC managers. With broken attribution models, how can you confidently report campaign performance and optimize ad spend? While perfect one-to-one attribution is impossible, all hope is not lost. By shifting focus to longer-term trends and incrementality, capturing campaign data through UTMs, agreeing on a single source of truth, and having a plan for when tracking breaks, you can still glean actionable insights f

CRM 128
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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.