The 5% Institute

AUGUST 15, 2023

In today’s dynamic business landscape, various account management roles plays a pivotal part in maintaining customer satisfaction, driving revenue growth, and fostering lasting business relationships. Account management roles encompass a range of responsibilities that require a unique blend of skills and expertise.

Account management 52

Account management Negotiate Clients Strategize 52

Search Engine Land

JUNE 26, 2023

Overcoming resistance to change Leadership support communicates the importance and benefits of SEO tools to the organization, encouraging a positive attitude towards embracing innovation, facilitating change management, and navigating resistance or skepticism. Share the NDA with the vendor and negotiate any necessary changes.

Process 101

Process Negotiate Contract Legal 101

Martech

JUNE 9, 2022

Will we have a dedicated account manager and technical support? If the email marketing platform vendor answers your questions and the platform seems to meet your needs, it’s time to start checking references, speaking with existing customers, and negotiating the contract. What kind of customer support is included?

Negotiate 117

Negotiate Contract Account management Launch 117

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Contract Negotiation.

Negotiate 106

Negotiate Teamwork Referrals Relationship building 106

Hubspot

JULY 7, 2019

Are you a B2B account manager or sales executive who is serious about account-based sales or account-based marketing (ABM)? To win new business and grow key accounts, account managers and sales executives must become thoroughly invested in their customer’s challenges, goals, and competitive landscape.

Strategize 99

Strategize Objectives and Key Results Strategic partnership Cross-sell 99

Sales Hacker

JULY 25, 2022

Insight into daily rep activity allows sales managers to steer their reps in the right direction and stay on track to achieve bigger business goals. Once an SDR has secured a qualified lead, they tap an account executive (AE) to give demos, negotiate contracts, and drive the deal home. Account value.

Engineering 114

Engineering Objectives and Key Results Cross-sell Pipeline 114

Partners in Excellence

APRIL 26, 2021

We assume they know how to get approval, how to contract, how to issue an order. They may have to put together an implementation plan and negotiate the resources needed to support the implementation. They don’t know how to work with legal and contracting. We tend to take for granted that our customers know how to buy.

Customers 123

Customers Contract Legal Negotiate 123

SaaStr

MAY 25, 2020

In your contracts. “Pacakage in extras, all users, projects, features into the price and reduce any hidden costs in contracts. “E contract” — Julie Grieve, CEO CritonHQ. ” — Claire Gunter, Sr Partner Account Manager, Algolia. “Simplicity. In everything. In your messaging.

Closing 137

Closing Process Contract Price 137

Hubspot

JUNE 22, 2018

If you’re flexible on your time, you can write something like, “Our company hopes to finish the project within six months, but we’re open to negotiation for the right candidate.”. General account management. Start of Negotiation: August 5, 2018. Contract Award / Notification to Unsuccessful Bidders: August 31, 2018.

Negotiate 101

Negotiate Lead generation Contact Campaign 101

Hubspot

APRIL 27, 2023

While it is important for account executives to have great communication skills — verbal and written — they also need to know how to negotiate new contracts and renew existing contracts. The average annual salary for an Account Executive is $59,630 , and it can get as high as $110,000.

Account management 89

Account management Commission Contract Sales 89

Hubspot

APRIL 2, 2018

Do you have any questions about the contract?". Contract questions. Never comment on a contract or proposal over email. Do you have any questions about the contract?”. It might be because another rep is handing off the deal, there’s been a territory change, or the deal has closed and an account manager is taking over.

Prospecting 101

Prospecting X-functional Contract Cross-sell 101

Hubspot

FEBRUARY 7, 2018

For instance, someone who loves to get to know their customers and help them achieve their goals over an extended period would likely be best in account management. Account Executive (AE). Account Manager. Sales Manager. Account Manager. Regional Sales Manager. Outside Salesperson.

Territory 101

Territory Commission Outside Sales Account management 101

Gong.io

JULY 11, 2022

Depending on their role within the team, inside sales reps engage in research, prospecting, email and social media outreach, cold calling, lead nurturing, qualification, demonstration, and negotiation conversations. Inside sales tend to have shorter sales cycles than outside sales, but they also represent a lower ACV (Annual Contract Value).

Inside sales 62

Inside sales Commission Outside Sales Quota 62

Hubspot

MARCH 6, 2018

It varies widely from company to company, and may include things like delivering a quote or proposal, negotiation, achieving the buy-in of decision makers, and other actions. Working backward might look something like this: One week of deliberation before a signed contract. The close is what every salesperson works toward.

Process 101

Process Objectives and Key Results Sales Negotiate 101

Search Engine Land

DECEMBER 4, 2023

Hollywood writers negotiated new contracts to continue earning a living when genAI could use their ideas to create new plot twists. These early applications demonstrated the immense potential for ChatGPT in PPC account management and campaign optimization.

Objectives and Key Results 106

Objectives and Key Results Campaign Launch Strategize 106

Hubspot

FEBRUARY 27, 2016

Be sure your contracts and documentation tackle as many of these project unknowns as possible. 2) Transition from managing a sales pipeline to a relationship pipeline. 6) Don't view account management and project management as the same role. 12) Negotiate constantly, but wisely. 7) Always be selling.

Negotiate 53

Negotiate Contract Pipeline Clients 53

Lead Fuze

JUNE 28, 2023

In this blog post, we will explore the role of sales representatives – from negotiating contracts and identifying leads effectively, to building relationships with potential clients. They conduct business operations, negotiate contracts, identify leads, contact prospects, and close deals.

Negotiate 52

Negotiate Territory Contract Technique 52

Gong.io

AUGUST 10, 2020

Which selling skills should account managers focus on building? On a recent episode of the Reveal podcast, we connected with MJ McCarthy, VP of Account Management at Everbridge, for answers to these and other questions that are top of mind for revenue leaders. Selling Skills and Account Management.

Customers 62

Customers Cross-sell Account management Drivers/motivators 62

Sales Hacker

OCTOBER 10, 2019

This is a non-negotiable requirement for any sales organization that intends to maintain a usable database. The tendency in modern B2B SaaS orgs is to record most of the transactional data in the opportunity or account objects. Come up with a plan to check and refresh existing Customer Records on an ongoing basis. Activities.

Government 70

Government Process Objectives and Key Results Commission 70

PandaDoc

APRIL 3, 2023

In it, you can also add information about all the proposals , quotes , and contracts your salespeople should use. Negotiation play Negotiating with leads, answering questions, and overcoming objections are key parts of sales. Are they up to date, though?

Objectives and Key Results 52

Objectives and Key Results Negotiate Contract Represent 52

Lead Fuze

DECEMBER 1, 2021

Those deals are large, with 3 year contracts and prestigious logos. For example: SMB customers might need monthly payment terms or “pay per transaction” costs; Enterprise clients may prefer long-term contracts with less administrative overhead. I’m good at negotiating deals for clients with plenty of cash available.

Sell 52

Sell Account management Contract Price 52

Closing Bigger

MARCH 21, 2009

Some of the key courses and areas of focus in the program include: Principles of Selling, Business Presentations, Professional Selling, Business Negotiations & Contracts, and Business Law and Ethics.

Launch 40

Launch Hospitality Entertainment Manufacturing 40

Closing Bigger

MARCH 21, 2009

Some of the key courses and areas of focus in the program include: Principles of Selling, Business Presentations, Professional Selling, Business Negotiations & Contracts, and Business Law and Ethics.

Launch 40

Launch Hospitality Entertainment Manufacturing 40

Lead Fuze

DECEMBER 1, 2021

Those deals are large, with 3 year contracts and prestigious logos. For example: SMB customers might need monthly payment terms or “pay per transaction” costs; Enterprise clients may prefer long-term contracts with less administrative overhead. I’m good at negotiating deals for clients with plenty of cash available.

Product 40

Product Account management Contract Price 40

PandaDoc

MAY 8, 2020

Support Options: Email support, knowledgebase, training sessions, account manager. Support Options: Live chat, knowledgebase, online training, account manager. Empowering sales teams to simplify the process to generate, negotiate, and eSign proposals, quotes, and contracts. Ease of Use: 4.4/5. Learn more.

Account management 52

Account management CRM Government Legal 52

Heinz Marketing

OCTOBER 22, 2018

He really led the negotiation with me as the executive sponsor, and, of course, one of things you have to think about when you’re doing this kind of migration is CRM vendors and Marketing Automation Vendors have gotten very smart on how to extract more money from all of us. Our sales ops guy, however, was very involved. Matt: Yeah.

Pipeline 67

Pipeline Sales Campaign Presentation 67

SaaStr

AUGUST 27, 2019

I’ll start because I’m living this right now, and where we’re contract value. Michaela Lehr: So mine says to learn ballpark contract value and figure out the pricing that the market can bear. Either work or not work. Sanj Sanampudi: Great. You’re doing something that is brand new. So Michaela?

Territory 61

Territory Cross-sell Contract Drivers/motivators 61

Sales Hacker

MAY 8, 2020

In it, Strategic Account Manager and top 1% performer at Oracle, Jamal Reimer, shows you how to think big and close on mega deals. The first was as a Strategic Account Manager where I had a handful of named accounts. That’s a four million increase in a contract. What You’ll Learn.

Consult 69

Consult Contract Closing Up-sell 69

Lead Fuze

AUGUST 12, 2021

Best 3 Episodes: Episode 34: How Ultra-High Performers Use Time Management – with Jeb Blount. Episode 50: Negotiating as if Your Life Depended on It: How to Apply FBI Tactics in Sales – with Chris Voss. Episode 31: Mastering Account Management as a Sales Professional. ” Best 3 Episodes: .

Sales 98

Sales Drivers/motivators Up-sell Inside sales 98

SaaStr

MARCH 17, 2020

You’re probably going to have to be doing customer references unless there’s very small contract value, right, where there’s not a ton of pressure in making the right decision on the part of the prospective buyer. Then a third thing that you can do is incorporate it into the contract. What am I going to give?

Clients 74

Clients Service Customers Start-ups 74

Cience

JANUARY 6, 2020

Fist Negotiations. First Negotiations. time to market, number of resources, contract lengths). type":"text","options":false},{"title":"How are accounts managed?","type":"text","options":false},{"title":"What How To Filter Lead Gen Companies. Buyer Persona (BP). Data Enrichment (DE). Lead Qualification (LF).

Lead generation 89

Lead generation B2B Appointment Networking 89

SaaStr

JUNE 16, 2020

Also, there is focus on changing terms to try and close and accelerate deals, reducing time commitment requirements for contracts, pricing minimums to get to a yes more quickly, and then also focusing on cash and cash collections by building more efficiency in that process. Contract modifications were still so decentralized.

GTM 83

GTM Pipeline Healthcare Sales 83

SBI

NOVEMBER 7, 2019

Qstream can be used for sales onboarding or ongoing reinforcement and can test and reinforce sales qualification skills, sales negotiation, & product knowledge. Learn how Access Intelligence accelerated their sales process and cut contract completion time by 50% with an integrated solution. Blog Article. Skills Development.

Customers 22

Customers Tradeshows Technology Technology 22

Salesforce

SEPTEMBER 26, 2023

Here’s the hard truth: “You don’t know if they’re ready to buy until they tell you they’re ready to buy, and you can’t believe it until you get a signed contract,” said Richard Harris , sales coach and founder of The Harris Consulting Group. But do they really want to buy, or are they just window shopping?

Contract 119

Contract Negotiate Follow-up Contact 119

PandaDoc

MAY 30, 2019

Send better contracts. To close it, you’ll have to not only prove your value but also get buy-in from the prospect’s social media, design, and account management departments. This sort of clarity early on gets everyone on the same page and provides firm ground for negotiation. Send better contracts.

Contract 75

Contract Negotiate Sales Strategize 75

SalesforLife

APRIL 25, 2019

If you were to ask the average sales leader and professional why they use LinkedIn Sales Navigator , most would say they like the advanced functions, account management, and being able to socially surround their customers. And if our information hasn’t made its way into all of their hands, we know the deal has stalled.

Inside sales 86

Inside sales Territory Legal Negotiate 86

Sales Hacker

APRIL 10, 2019

Buyer-Centric Finish: Contract is just a means to an end. Too many Close Plans conclude with “Contracts Signed.” This accomplishes three things: Keeps the focus on the benefits to the customer and makes the contract just a means to an end. This is seller-centric behavior at its worst. Outcomes: The devil in the details.

Process 102

Process Contract Sales Up-sell 102