Remove Conversion Remove UX Remove X-functional
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Should You Design Custom Actions for Agentforce? If So, Here Are 5 Tips

Salesforce

Our teams at Salesforce start by asking if the job to be done is best facilitated by a conversational experience at the beginning of the process. We can think of messages in the conversation feed as either user inputs , what you type and send to Agentforce, or the Agents responses, or Agentforce outputs.

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GTM 139: AI Agents Are Changing Everything — Microsoft’s VP of AI Agents on the New Era of Work and Software | Ray Smith

Sales Hacker

Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth. And it’s usually like a very detailed sort of Google doc, here’s the login for X. You’re going to update these fields and then you’re going to.

GTM 67
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Stealth AI Churn: Are Your Customers Starting to Leave Already?

SaaStr

And when renewal time comes, that upsell conversation just got a lot harder. Stealth churn is insidious: Leading indicators lag : Usage drops months before renewal impact shows up Expansion dies first : Why upgrade when you need less functionality? But we do use it significantly less than we did 18 months ago. Our DAUs / MAUs are down.

Customers 104
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Why Every B2B Software Company is About to Become a Backend Service. You Need To Get Ahead Of It.

SaaStr

It’s not just better UX. They built the dominant conversational AI. Your CRM, project management, analytics, HR systems, and more all become backend services that ChatGPT orchestrates through conversation. Instead of you adapting to multiple interfaces, one conversational interface adapts to all your business systems.

B2B 77
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GTM 148: Winning Every Tech Shift from a 3X Founder (From Internet to AI)

Sales Hacker

Conversations reveal the unshared details behind how they have grown companies, and the go-to-market strategies responsible for shaping that growth. there’s some very clear areas where the AI is just going to be better at this particular job function or set of workflows. A buyer has more power than they’ve ever had.

GTM 66
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10 Product Recommendation Techniques to Improve UX and Conversions

ConversionXL

Nowadays nearly every online shop utilizes some sort of product recommendation engine, which is no wonder, as these systems, if set up and configured properly can significantly boost revenues, CTRs, conversions, and other important metrics. This means that personalization and related technologies left the “nice to have” category for good.

UX 115
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Website Information Architecture: How to Optimize for UX

ConversionXL

Here are research and testing techniques that UX professionals use to determine the best information architecture, workflows, menu structure, or website navigation paths. method for finding patterns in how users expect to find content or functionality. The tool of choice for a lot of UX professionals. Card sorting. Omnigraffle.

UX 114