Partners in Excellence

APRIL 5, 2024

For the past month, I’ve been publishing stories on “Why I’m So Interested In Selling.” Some have had long careers in selling, some are relatively new. They come from all over the world, they represent B2B, technology , basic materials, SaaS, industrial products, professional services, B2B2C and B2C.

Sell 114

Sell Cross-sell Drivers/motivators Education 114

Martech

FEBRUARY 1, 2022

Moving is always a slog, but I’ve done it so often that I can do it on autopilot: Throw this out, pack that, sell what’s too good to pitch but not needed in the new place. But this time, I’m seeing companies moving to new email service providers (ESPs). After 17 moves, I have it down to a science.

Service 93

Service Assembly Line Cross-sell Follow-up 93

Salesforce

JULY 19, 2023

Table of contents What is AI in customer service? What are the benefits of AI in customer service? ” With budgets in flux and customers expecting more, service teams are constantly figuring out how to answer an important question: how do you actually do more with less? The answer is AI in customer service.

Service 52

Service Customers CRM Technology 52

Veloxy

MARCH 15, 2023

It also involves the development of processes and strategies that support the revenue team in achieving their goals, such as marketing initiatives, customer experience improvements, cross-functional collaboration, and more. Investing in revenue technology can improve sales productivity, reduce sales cycle times, and increase revenue.

Cross-sell 246

Cross-sell Objectives and Key Results Growth Teamwork 246

Martech

FEBRUARY 13, 2024

Developing your alignment roadmap The following steps will help you create a plan to align your marketing technology with your main business goals. For example, if you’re in the healthcare industry, focus on privacy and personalized patient engagement technologies. If it worked once, it can work again.

Objectives and Key Results 97

Objectives and Key Results Cross-sell Strategize Retail 97

Veloxy

MARCH 23, 2023

We’re living in an era where sales has the richest technology stack and set of professional capabilities than ever before. Sales cycles can vary in length and complexity depending on the product or service being sold. Yet, the sales organization is failing to crush their quota, let alone hit it.

Quota 246

Quota Profit margin Non-Profits Teamwork 246

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. They may have a written statement with the price, variants, product details, services, and other information required to complete the transaction. Maybe you’re selling the right products to the wrong audience in the wrong market.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

Heinz Marketing

APRIL 14, 2022

CMO (Chief Marketing Officer) tenures have often shrunk to 2 years while B2B marketing has morphed away from a function responsible for events, creatives, and messaging that pushes product or service messages to drive awareness with prospects and customers. Action #1: Cross-functional Alignment with Common KPIs. Customer Obsession.

B2B 109

B2B Cross-sell Education Strategize 109

APACSMA

DECEMBER 14, 2023

The need for perpetual evolution is evident from evolving technologies to shifting buyer behaviors. From technological shifts to changing buyer behaviors, this article explores strategies for not just surviving but excelling amid ongoing industry changes. Successful professionals swiftly adopt new technologies and strategies.

Cross-sell 52

Cross-sell Inside sales Account management Strategize 52

Martech

FEBRUARY 19, 2024

I am the first generative AI chatbot for marketing technology professionals. Cross-selling and upselling opportunities: Analyze customer data to identify cross-selling and upselling opportunities. I am trained with MarTech content. Here’s something somebody asked me!

Customers 94

Customers Cross-sell Campaign Lead generation 94

The 5% Institute

JUNE 15, 2023

Building a Strong Value Proposition A compelling value proposition sets your product or service apart from competitors and communicates the unique benefits it offers to customers. Utilizing Technology and Data Analytics Leveraging technology and data analytics can significantly enhance sales performance.

Cross-sell 52

Cross-sell Referrals Customer Relationship Management Sales 52

Salesforce

JULY 18, 2022

That’s why it’s essential for contact centers to connect every channel — including self-service, e-commerce, post-purchase and automation — while using data to personalize every experience. Affording expenses for a contact center, such as technology licenses and agent salaries, can be challenging for any business. The good news?

Contact 98

Contact E-commerce Cross-sell Manufacturing 98

Miller Heiman Group

MAY 30, 2018

Ideally, managers can use the data from the CRM system to create the forecasts, leaving salespeople with more time to sell. Unfortunately, many organizations still need to improve their CRM implementation before they can move on to additional enablement technologies. Again, see our post on how to foster cross-functional collaboration.

CRM 65

CRM Technology Technology Cross-sell 65

Martech

MARCH 4, 2024

I am the first generative AI chatbot for marketing technology professionals. Customer Churn Rate: Churn rate measures the percentage of customers who stop using a product or service over a given period. Are there any additional technology tools we should add to our stack to improve these metrics? Here are a few examples: 1.

Customers 93

Customers Objectives and Key Results Manufacturing CRM 93

SaaStr

FEBRUARY 25, 2020

The first step to sales tax compliance is knowing if what you sell is even taxable. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . Understand your sales tax responsibilities.

Technology 68

Technology Technology Growth Cross-sell 68

Heinz Marketing

MARCH 9, 2021

The key to a good sales enablement strategy is knowing how to use the same people, products, and services, and aiding them to customize their selling approach to a targeted audience. Since people are naturally drawn towards the newest technologies, VR is the next way to capture customers’ attention. Cost reduction sells itself.

Teamwork 136

Teamwork Cross-sell Technology Technology 136

Sales Pop!

MARCH 17, 2023

Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. It includes training, coaching, content creation, and technology solutions that are tailored to the needs of the sales team. What is Sales Enablement?

Cross-sell 97

Cross-sell Technique CRM Pipeline 97

Martech

OCTOBER 16, 2023

They signify not only the exchange of commitments, such as payment for a service or receipt of that payment but also the fulfillment of that commitment. Don’t forget to cross-sell or upsell Have a cross-selling or upselling module in your transactional email to drive additional revenue. I’m glad you asked!

Cross-sell 135

Cross-sell Retail B2C Strategize 135

Martech

MARCH 4, 2024

Make sure you’re on great terms with the customer service lead. Somebody who gets an email with the subject line “Hi Good prospect from the annual meeting” will forward it to customer service. You won’t be able to find a report or a technological solution to every possible foul-up. Does customer service know about this campaign?

Campaign 127

Campaign Cross-sell Contact Follow-up 127

Martech

DECEMBER 21, 2021

The acquisition will combine Microsofts’ global customer base, audience intelligence and technology with Xandr’s platform, which offers scaled programmatic environments, as well as media spending optimization for both the buy and sell sides. The market is shifting towards full-stack, horizontally-integrated providers,” said Goodman. “A

Cross-sell 107

Cross-sell Networking Campaign Technology 107

Sales Pop!

MAY 26, 2023

Sales enablement refers to a set of processes and tools that are designed to help salespeople sell more effectively. It includes training, coaching, content creation, and technology solutions that are tailored to the needs of the sales team. What is Sales Enablement?

Objectives and Key Results 98

Objectives and Key Results Cross-sell Sales Strategize 98

Miller Heiman Group

JULY 23, 2019

Sales may be the department that moves the deal, but it’s customer service that drives customer loyalty: Service professionals communicate with customers as much as 10 times more than sellers, according to the Technology Services Industry Association. Sales Sells the First Deal, Service Sells Future Deals.

Manufacturing 51

Manufacturing Service Cross-sell Repeat business 51

Sales Pop!

FEBRUARY 27, 2022

What made items or services valuable to people? For example, selling to a person who is more advanced in age is considerably different from someone young or middle-aged. Salespeople must have a good grasp of who they are selling to with regard to preferences. When you truly service a customer, you have made an ally.

Cross-sell 98

Cross-sell Pipeline Sales Represent 98

The 5% Institute

AUGUST 15, 2023

The Benefits of Strategic Account Management Effective SAM can lead to a multitude of benefits for both the service provider and the client. For businesses, it enhances customer loyalty, reduces churn, and opens doors to cross-selling and upselling opportunities.

Account management 52

Account management Strategize Objectives and Key Results Cross-sell 52

Veloxy

FEBRUARY 22, 2023

This complete guide will explore the importance of field sales, the roles and responsibilities of representatives and managers, challenges they face, tools and technology available to them, job market information, necessary qualifications and skills, salary ranges, and training and development opportunities. Schedule your free workshop NOW!

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

The 5% Institute

JUNE 19, 2023

Opportunities for cross-selling and upselling: Through regular engagement with customers, businesses can identify additional needs and opportunities for cross-selling related products or upselling premium services. FAQs Q1: How is sales farming different from traditional sales techniques?

Cross-sell 52

Cross-sell Technique Sales Trust 52

Highspot

JANUARY 9, 2024

Each stage requires specific selling skills to satisfy prospect needs. Here’s what the B2B sales cycle looks like: Prospecting: This business development is where the sales process begins, as sales reps search for potential clients who might need their products or services. What is B2B Sales Training?

Technique 52

Technique B2B Cross-sell B2C 52

Martech

FEBRUARY 15, 2024

Gather the internal stakeholders Typically, these projects involve product, IT, brand, marketing, customer service and other internal teams. Email and social are typically the first channels to focus on cross-selling the two brands. Be sure to establish the future home of customer service content, video demos, and all the blogs.

Objectives and Key Results 95

Objectives and Key Results Cross-sell Campaign Strategize 95

Martech

SEPTEMBER 29, 2023

B2B marketers are getting a lot from the huge amount of new marketing technology, but it comes with more than a few challenges: Systems integration, budget woes, demonstrating ROI to name a few. They have partnered with SWK Technologies and other integrators to help you get going seamlessly. And so many choices out there.

B2B 92

B2B Teamwork Referrals Cross-sell 92

Veloxy

MAY 24, 2023

Conversion Rate Optimization Sales Training and Enablement : Provide your sales team with comprehensive training and resources to improve their selling skills. Maximizing Deal Size Upselling and Cross-Selling : Identify opportunities to upsell or cross-sell additional products or services to your existing customers.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

The 5% Institute

JUNE 18, 2023

This article will delve into the importance of sales training , explore key strategies and techniques, and provide actionable insights to help sales teams thrive in the dynamic world of selling. It empowers individuals to connect with customers, understand their needs, and effectively communicate the value of products or services.

Cross-sell 52

Cross-sell Technique Objection handling Sales 52

Heinz Marketing

MARCH 16, 2022

Thanks to the marketing technology companies that have made the concept more approachable and actionable. Even if you are not actively or knowingly utilizing the AI technology, chances are you might still be using it through the tech stack that you currently own. AI makes predictions of future outcomes based on historical data.

B2B 109

B2B Technology Technology Cross-sell 109

Martech

JUNE 6, 2023

However, the highest reported investment increase across all major marketing resources by CMOs this year goes to marketing technology. Customer data, AI, marketing automation and analytics are must-haves for any martech stack and several companies are now looking to sell them all at once. And to be fair, it sometimes is a smart move.

X-functional 114

X-functional Cross-sell Contract Technology 114

Sales Hacker

MARCH 7, 2022

He has so much sales and management knowledge he could write a book on it — and, in fact, he’s written seven, including “Sales Management That Works: How to Sell in a World That Never Stops Changing.” Sales is cross-disciplinary. It also varies depending upon whom, and where you’re selling.”.

Cross-sell 83

Cross-sell Territory Finance Consult 83

SalesLoft

JULY 10, 2023

If you’re being asked to do more with less, you need sales technology that will help you get the most out of your entire revenue motion. Outbound and inbound teams need technology that: Weaves AI and automation into prospecting workflows so that prospects receive the right messages at the right time.

Cross-sell 40

Cross-sell Technology Technology Account management 40

Martech

FEBRUARY 14, 2023

It is if your products and services are better than anyone else’s for the price. That means I’m more likely to choose them when I need the kind of products they sell. This email exemplifies the basic concept of customer service. Is your brand easy to love? But that’s not the only way to create a lovable brand.

Customers 131

Customers Retail Cross-sell Campaign 131

Salesforce

APRIL 20, 2023

Policymakers are increasingly stringent toward the use of third-party data, which is information that a consumer did not specifically provide to a given business (such as cross-website tracking and data purchased from brokers). Can upgrading your technology help with CPRA compliance (and more)? While some U.S.

Legal 96

Legal Cross-sell Represent Trust 96