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5 Interesting Learnings from ServiceTitan at $840,000,000 in ARR

SaaStr

60B+ in Payments Processed Annually: FinTech as a Revenue Driver ServiceTitan processes over $60B in payments annually, and while software remains their primary revenue driver, payments are a critical growth vector. But remember, this requires significant investment in product depth and breadth.

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4 Ways Salesforce and WhatsApp Transformed OXXO’s Customer Engagement into Higher Conversions

Salesforce

The brand was now empowered with data directly from their customers, making it easier to understand customer motivations. Without a way to join these experiences, and gain key insights into customers needs and motivations, the OXXO team feared they would risk losing customers to other competitors that foster stronger brand relationships.

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How to Scale a Platform and Ecosystem to $10B with Atlassian CRO Cameron Deatsch (Pod 611 + Video)

SaaStr

The main driver behind this success is that from day one, Atlassian took a product-led self-service approach to enterprise software. Strategic partnerships are becoming complex, so it’s vital to center them toward a precise strategic cause. The Atlassian business model is unique. Understand when to partner and compete.

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Insight, Triggers, And Connecting The Dots

Partners in Excellence

It meant establishing some strategic partnerships. This means understanding the structure, the drivers, the trends, the KPI’s, the positioning of the players, the dynamics, key triggers that drive activity/opportunity. What are their strategies, priorities, drivers, key metrics? How do they get things done?

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A Step-by-Step Strategic Account Plan Template for Shared-Value

Hubspot

By using a strategic account plan to target your top key accounts , you can align your focus to become your customer’s trusted partner, solving problems instead of selling products. This strategic account plan template will help you: Expand your understanding of your customer’s business, goals, and motivations.

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What clients need from your marketing agency today

Martech

When you turn customer service into a genuine value driver for your clients, you’ll not only help your clients win their customers’ trust, but you’ll build their trust in you — a win-win. Another 46% said they dislike when agencies turn out not to be a strategic business partner.

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Startup Sales 101: Identifying and Selling to Your Target Market

Sales Hacker

Interests, hobbies, or motivations. Find out what motivates them and what their buying process looks like. Consider strategic partnerships. You can use your personas to guide your marketing and sales strategies moving forward. When you are creating personas, be sure to include: Customer characteristics. Key demographics.

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