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How to un-silo your organization and be more customer-centric

Martech

UX/UI is in charge of making life easier for customers. A VOC feedback loop should be a cross-functional collaboration owned by the customer success team and include people from product, marketing, sales, UX, data analytics, operations and leadership. Often, customer feedback and service data are not shared widely.

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Push notifications: The secret weapon for SEO and revenue growth by RollerAds

Search Engine Land

Ecommerce sites can notify users about sales, exclusive discounts and new product launches. Page quality remains the same The most common misconception is that push notifications clutter the page with irrelevant content and links, causing search engines to consider the content less valuable and hurt organic search rankings.

Growth 85
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The SEO’s guide to Google Search Console

Search Engine Land

It’s engineered to withstand zombie pages, panda claws and even penguin attacks, so it’s exactly what you need when the SEO industry gets dicey. June 2005: Google Webmaster Tools (now called Google Search Console) was launched. 14, 2022: Google Search Console launches new HTTPS report. What does Google Search Console do?

CTR 106
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The high cost of undervaluing experienced marketing leadership

Martech

As companies move from startup mode and scale into growth-stage execution, many are choosing to underinvest in marketing leadership, mistaking it as a cost center rather than the strategic engine behind revenue generation and go-to-market (GTM) execution. You don’t ask your UX designer to lead product strategy.

GTM 102
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Shoe Carnival Puts Its Best Foot Forward with Composable Commerce

Salesforce

With a small but mighty engineering and product team, Shoe Carnival needs flexibility, operational efficiency, and minimal technical debt. We caught up with Ned Moore , Head of Ecommerce Product, Engineering, & UX Design at Shoe Carnival, to learn more about the migration and its success so far. We have peace of mind.

UX 59
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The Compound Startup Advantage: Why The CEO of Rippling Believes Focus Is Overrated

SaaStr

Shared UX : Customers gain “superpowers” by learning one system, making them more likely to buy additional products. The UK Launch Example: Integration as the Product Conrad uses Rippling’s UK launch to illustrate his point. Payroll in the UK, like many business processes, is complex and interconnected.

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The 14 best HubSpot updates from May 2025

Martech

Please note that, at the time of writing, the beta version can’t handle the full breadth of prompt types that the current version can (it’s missing image generation and report creation for example), but these will return for the updated version when it launches publicly. It’s a small UX change that makes a big impact in day-to-day CRM work.

CRM 56