SaaStr

DECEMBER 8, 2023

Together they explore the transformative role of data, which has become an integral part of the production stack, and delve into the implications of this shift and explore how leveraging data within the architecture empowers developers to create more robust, intelligent, and scalable SaaS solutions.

GTM 95

GTM SQL X-functional Engineering 95

ConversionXL

SEPTEMBER 3, 2021

Like with SEO, there are rules you need to follow (to satisfy algorithms), best practices (depending on your goals and audience), and consistent testing and optimization. Done right, ASO can reduce user acquisition costs, increase app downloads, and improve your app’s value. Then, target them with user acquisition campaigns.

UX 121

UX X-functional A/B testing Follow-up 121

ConversionXL

MARCH 19, 2013

Louis Rosenfeld and Peter Morville (information architecture gurus, you should read their book ) defined the ‘three circles of information architecture’ as content, users and context of use: It’s about organizing the content and flow of a website based on research and planning. Think search page or a sign-up form.

User Experience 128

User Experience Objectives and Key Results UX Technique 128

Search Engine Land

APRIL 14, 2023

Most site redesign fails involve the following: Noindexing the website. Search engine bots and users might end up on error pages or get redirected to the homepage, resulting in poor user experience and missed SEO opportunities. When the content gets deleted, that link equity you’ve built up will go away.

UX 104

UX X-functional User Experience Technology 104

ConversionXL

JUNE 30, 2019

You won’t know until you figure out what your competitors are up to. How does the user experience on my website stack up to the competition? How does your site's user experience stack up to the competition? Competitor X is doing Y. Run a functional investigation. Which results show up?

UX 126

UX X-functional A/B testing User Experience 126

ConversionXL

JULY 6, 2021

In this guide, you’ll learn how to make your ads budget go further, whether your products are right for LinkedIn, and how to measure your success. A LinkedIn Ads strategy for better ROI: Advertise high-value products and services. The products or services that do (and don’t) work for LinkedIn Ads. That’s the cold hard truth.

CTR 129

CTR X-functional Campaign Price 129

ConversionXL

JULY 29, 2020

Did you know that Amazon has surpassed Google as the go-to search platform for shoppers looking for products? Yet the data backs this up. When customers have a specific product in mind, more turn to Amazon search than Google. So what’s the main objective—and ideal user experience —for Google and Amazon?

Objectives and Key Results 113

Objectives and Key Results Click Through Rate Retail Engineering 113

ConversionXL

FEBRUARY 3, 2022

Growth hacking is how Slack went from 15,000 to half a million daily users in its first year. It’s why Canva can call itself a multibillion-dollar platform and how ConvertKit pulled itself up to compete with goliaths like MailChimp and Campaign Monitor. Growth hacking isn’t about deploying sleazy tricks. via Observer ]. The result?

Growth 113

Growth Referrals Minimum Viable Product Drivers/motivators 113

ConversionXL

AUGUST 5, 2021

App automation can remove bottlenecks, save time and money, help you provide a better customer experience, and improve internal collaboration. In this article, we’ll show you how to leverage app automation to produce desired results and reclaim productivity. But it should never replace the human touch.

CRM 143

CRM Contact Consult X-functional 143

ConversionXL

JUNE 23, 2019

For example, your wife said Product X is good, or your friends said Service Y sucks. A twenty-something dude comes up to you. My guess is that you won’t buy it—even though the price is amazing, and you know it’s a good product. A brand we’ve heard of is more credible; an unknown brand is less credible.

Trust 132

Trust X-functional User Experience Price 132

ConversionXL

MARCH 13, 2019

If you’re a B2B ecommerce shop that sells… inexpensive products; in small quantities; exclusively to B2B buyers; The best B2 C ecommerce sites are equally good examples for your B2 B ecommerce site. B2B buyers from Gen X expected phone calls and handholding. The impact of the changing B2B ecommerce landscape.

B2B 130

B2B B2C Retail X-functional 130

ConversionXL

SEPTEMBER 5, 2019

Customer personas are often talked about in marketing and product design, but they’re almost never done well. I recently created robust user personas for CXL Institute (on inspiration from a course in our CRO certification program taught by Stefania Mereu and Eric Taylor ), and it went well. A quick primer on user personas.

X-functional 115

X-functional Represent Follow-up User Experience 115

Hubspot

DECEMBER 23, 2022

Whatever you’re looking for, a sales prospecting tool will help you do one or more of the following: Identify high-quality prospects. When each stage of the prospecting process is automated (whether in part or fully), your tea can speed up the discovery, qualification, and outreach process. The Benefits of Sales Prospecting Tools.

Prospecting 76

Prospecting X-functional CRM Contact 76

ConversionXL

AUGUST 4, 2020

Follow this 90-day plan to get the right things in place and start delivering results. Your backstory might be that you’ve recently taken up yoga and you need to buy some yoga pants to wear to a class. Start by researching your options on Google and follow the paths presented to you. Have you bitten off more than you can chew?

A/B testing 117

A/B testing Objectives and Key Results Education SQL 117

PandaDoc

OCTOBER 3, 2023

So hurry up and learn how to stop wasting your time on inefficient routines and redirect your efforts to selling! When evaluating AI tools , criteria like integration capabilities, user experience, output accuracy, transparency, data security, costs, and future evolution plans should be assessed against business needs.

Process 52

Process Objectives and Key Results X-functional Sales 52

ConversionXL

SEPTEMBER 30, 2020

Advertisers avoided mobile apps and browsers because user experience was, at that time, horrible. In most cases, the assumption that users converted on the same browser and the same device as their first site visit was fair. The result is a lot of direct traffic without any insight into what’s driving it up.

X-functional 121

X-functional SQL Campaign Launch 121

ConversionXL

MAY 3, 2020

Namely, user testing focuses on how the user actually experiences the site; quality assurance focuses on the site itself and how it stacks up against developer intentions. User testing: Examines how real people perceive and use your site/software. There is a difference, however.

UX 63

UX User Experience X-functional Launch 63

PandaDoc

APRIL 12, 2022

In many cases, all aspects of the business — from product expansion to feature development — revolve around customer metrics and feedback. Customer insights can help you improve your product and get a better understanding of what features are most important to users. Follow up with respondents.

Customers 52

Customers X-functional Promote Price 52

Lead Fuze

JULY 6, 2023

Pinpointing customers’ issues is an essential move in boosting your product or service, increasing customer gratification, and eventually aiding the development of your company. We’ll also explore practical solutions like offering multiple payment options and regular product training programs that address specific problems.

Customers 52

Customers Clients Lead generation X-functional 52

ConversionXL

JUNE 26, 2017

Elite Camp 2017 had an enviable line-up of heavy hitters and rock stars. Websites selling different things are different and even if they sell the same products, their target audience might be different. So we want to come up with a bunch of radically different ideas & test them. Organize growth into a cross-functional team.

UX 85

UX Cross-sell A/B testing Government 85

ConversionXL

SEPTEMBER 9, 2016

In reality, variations should be designed based on intent… Sean Ellis , GrowthHackers.com : “Projects usually begin with design briefs, branding standards, high-level project goals, as well as feature and functionality requirements. The user might be looking to find a fact, order a product, learn a skill, download a document, and so on.

A/B testing 59

A/B testing UX Objectives and Key Results X-functional 59

ConversionXL

MARCH 7, 2017

User personas are often talked about in marketing and product design, but they’re almost never done well. I recently created robust user personas for CXL Institute (on inspiration from a course in our CRO certification program taught by Stefania Mereu and Eric Taylor ), and it went well. A Quick Primer on User Personas.

X-functional 102

X-functional Represent Follow-up Up-sell 102

ConversionXL

OCTOBER 5, 2016

Namely that user testing is focused on how the user actually experiences the site while quality assurance is focused on the site itself and how it stacks up against the developer’s intentions. User testing is… Examining how real people perceive and use your site / software. There is a difference.

UX 104

UX User Experience X-functional Launch 104

ConversionXL

SEPTEMBER 17, 2015

Once an organization reaches a meaningful size , usually more than 10 people or so, there are all sorts of internal political and alignment issues that naturally spring up. We all think this one great thing we have come up with will save the world or improve everything dramatically. Then test them all and go with the winner.

Real Estate 114

Real Estate User Experience X-functional A/B testing 114

ConversionXL

APRIL 3, 2018

Following that can be damaging to long-term goals. No more puking up unicorns and rainbows. Positioning isn’t something marketing makes up, it’s something marketing uncovers. alexa_hubley is up and bringing tons of energy and customer marketing knowledge to the stage at #cxllive ??????????? Marketing can polish a turd.

A/B testing 106

A/B testing Objectives and Key Results Growth X-functional 106

ConversionXL

APRIL 23, 2019

Information architecture gurus Louis Rosenfeld and Peter Morville (you should read their book ) defined the “three circles of information architecture” as content, users, and context of use: It’s about organizing the content and flow of a website based on research and planning. Think search page or a sign-up form.

UX 114

UX Objectives and Key Results User Experience Represent 114

SaaStr

DECEMBER 17, 2019

Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. And in January, the following month, you spent a reported $200 million on Quovo. Zach : Our product’s been live for 5 years. Ari : Okay.

Finance 58

Finance X-functional Non-Profits Launch 58

ConversionXL

APRIL 28, 2016

As Gershoff put it, personalization is fundamentally the “process of assigning users to experiences.” How do you predict, optimize, exploit the optimal paths/experiences? How do you decide to assign X experience to Y segment? It’s the taxi-cab problem in machine learning. Business Rules.

A/B testing 69

A/B testing User Experience X-functional Technique 69

ConversionXL

JANUARY 14, 2016

That’s because an app has to compete with millions of other applications in the app stores and also dozens of others on a user’s device. For example, a gaming app that knows users who complete a tutorial are much more likely to be retained over time than players that do not, can measure and then segment users who completed tutorials.

Conversion 71

Conversion Objectives and Key Results Networking Click Through Rate 71

ConversionXL

SEPTEMBER 13, 2012

your wife said it’s good or your friends said service X sucks). Earned credibility – personal experience (e.g. A twentie-something dude comes up to you – “hey, are you interested in a new iPhone 5? Go over this list and see which of the following items you could add to your own site to boost credibility.

Trust 133

Trust X-functional Price Contact 133

ConversionXL

JULY 13, 2016

They knew that by associating a product with something (or someone) attractive, they could raise the perceived value of the product as well. The rising tide effect of products and companies. The logic goes, “if X important person used Y product, it must be amazing.” Corporate (big) names. Image Source.

Trust 67

Trust X-functional A/B testing User Experience 67

ConversionXL

MAY 14, 2014

This was what Iztok Franko, the current director of IT & Marketing at Adria airlines was facing before the idea of “conversion rate optimization” ever came up internally. He also used real data to back everything up, rather than getting into an opinionated p **g match with anyone who wanted to throw up any barriers.

Conversion 124

Conversion Sell E-commerce Legal 124

ConversionXL

AUGUST 19, 2016

To find what barriers your mobile website may face , let’s look at the limitations of mobile, how to compensate for them, and what improvements you can implement to ensure the best user experience, increase conversions, better retarget potential customers, and more. The Mobile Gap & The Problems It Causes. Event Tracking.

User Experience 58

User Experience Campaign X-functional Conversion 58

ConversionXL

APRIL 12, 2017

Last week, 400+ data-driven marketers from 20+ countries around the world met up in the outskirts of San Antonio, Texas for CXL Live 2017. Jaime Levy: Conducting Methodical Guerrilla User Research. Typically happens at the end of the product lifecycle. Pay them upfront so they don’t try to say X to get the money.

Growth 86

Growth X-functional A/B testing Objectives and Key Results 86

ConversionXL

NOVEMBER 11, 2015

To navigate the list, you can filter out tools based on function as well as for which size company it works best. You can add a custom goal right in the code, and it automatically shows up on the report – you don’t need to create the goal first. Free often wins versus buying a competing product.

Conversion 124

Conversion A/B testing UX Consult 124

ConversionXL

APRIL 6, 2016

Dual Process Theory – the brain is made up of two “systems.” So you can use framing to shake this up. Perhaps because they require effort (to X). Nir Eyal: How to Build Habit-Forming Products. The model is made up of 4 parts: Triggers. Star ratings, checks, thumbs up, logos, etc.

A/B testing 77

A/B testing Non-Profits E-commerce X-functional 77

SaaStr

JANUARY 10, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. As you said from that very successful prior entrepreneurial experiences, because when we chatted before you said, “No one is coming to save you.” Harry Stebbings. Yep, we did that.

X-functional 52

X-functional Start-ups Drivers/motivators Go To Market 52