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The Fancy Stuff Is Failing You We see it all the timesalespeople hiding behind automation tools, social selling gimmicks, and relationship-building fluff. Youre hoping your sequence will nurture your prospect into buying without you having to actually sell. Discovery Questions Stop pitching. Lets call this what it is: avoidance.
Bonus:Ive covered 3 ways you can use this question in the initial discovery, a second meeting, and even as an objection-handling tactic 2. Related video: What’s the “Pain & Pitch”? to uncover whether theyre making assumptions or working with real data. How Do You Know You Have That Problem?
Presenting: Showing the value of what you sell. Overcoming Objections: A game plan for addressing concerns. How to Remove Salesforce CRM Friction Learn how to remove friction points tied to Salesforce, helping your sales team sell easier and faster. This preparation can allow them to cut down selling time.
AI is everywhere: in social selling, content creation, automation, to say the least. Take objectionhandling. It lacks the intuition that tells you to pivot your pitch mid-conversation because you've spotted a better angle. It can't handle the complex, nuanced objections that require empathy and creative.
Marketing can be blind to the value propositions that are working for sales if they do not understand the sellers’ pitches and approach to closing deals. With the support of marketing materials, sellers have the resources to back up their pitch, highlight benefits, and keep buyers engaged. Another issue is messaging.
Here’s how you can accelerate their ramp effectively: Start with Hands-On Training Don’t throw them straight into selling. At EchoSign, we found that slowing down the initial selling phase to focus on hands-on learning actually sped up ramp time in the long run. Or usually, a VP of Sales to handhold them for a while when they start.
“Objections,” more specifically, “ObjectionHandling” have been a fundamental part of sales training, probably since the first sale. Our mindset about objections tends to be combative, it’s the customer resisting our pitches, objections are something to overcome.
Top benefits of using an AI sales assistant The best AI sales assistants automate repetitive tasks (think data entry and follow-ups) so your reps can focus on selling. Everything from case studies to pitch decks are tailored to the specific buyer’s needs. Asynchronous selling Buyers don’t always want a sales call.
To sum up the importance of generative AI on sales coaching, CEO of Highspot, Robert Wahbe notes that: “The bad news is today’s sales professionals face arguably the hardest selling environment in a decade.
Author Robert Louis Stevenson once stated that “everyone lives by selling something.” ” No matter the products or services you’re selling, sell them better and you’re likely to live better. When formulating an ideal sales strategy, what you are selling matters less than to whom you are selling.
Pitching clients, negotiating partnerships, growing a network. Prepare to deliver a compelling mock sales pitch or role-play. Mock sales pitches test your ability to think on your feet and handleobjections, just like in an actual sales conversation where prospects challenge your value and expect quick, confident responses.
Elevator pitch Whether it’s a cold call, a networking event, or the start of a Zoom meeting, your sales reps need a 60-second, confident answer to: “So, what do you do?” ” This role-play helps sales reps develop a concise sales pitch that’s on message and easy to personalize.
Maybe your reps are getting stuck because they skipped objection-handling content. Highspot Copilot can analyze calls, review pitches, and deliver timely coaching through personalized nudges. Instead of guessing what to say or send, your reps get timely guidance, objection-handling tips, and approved messaging.
Integrate cold calling into a multi-channel outreach strategy, ensuring consistency across all touchpoints, including email campaigns and social selling. When pitching, emphasize the specific problem your product solves rather than its features. Handleobjections by agreeing then asking a trap question.
At its core, sales training teaches sales reps how to sell, imparting essential skills and techniques for engaging customers. On the flip side, sales enablement provides the tools to sell better. For instance, you might discover that some reps struggle with objectionhandling by monitoring calls.
Whether it’s through our product tours, our AI-generated demos tailored to their team’s sales motion, or the insights we share in initial conversations, we’re not just selling — we’re already coaching.” One CRO even told them, “This doesn’t feel like a pitch — it feels like onboarding.” Take Fireflies, for example.
We have students make real cold calls selling $20 pizzas to local businesses. I'd say out of 1,000-or-so calls, students generally manage to sell five or six pizzas. Matthew’s first attempt to sell me a pizza fell flat. He got flustered after the first objection and didn't know how to proceed. 20 for the pizza?”
Partner enablement equips your external partners, like resellers and distributors, with the tools, training materials, and content they need to sell your companys products or services. Furthermore, they often sell multiple solutions, including those from your competitors. What is partner enablement? This is not reality.
For example, sales reps who skipped interactive role-plays in training struggled with objectionhandling. Content engagement: Identify and prioritize high-performing content, such as pitch decks or product playbooks. Diagnostic analytics: Digs into why something happened. Predictive analytics: Forecasts what might happen.
Channel Sales: Channel Sales involves selling products or services through third-party partners or intermediaries rather than directly to end customers. Objectionhandling assessment 3. Elevator pitch assessment 2. An SDR that’s great at trade show booths or in person meetings might make an excellent field marketer.
For example, reps getting to practice pitch delivery and objectionhandling at scale (not to eliminate reps, but to sharpen them). Kyle Norton, CRO, breaks down how they’ve successfully scaled selling to SMBs and all things sales leadership. Codify “what good looks like.” You can’t coach what isn’t defined.
If youre selling a cup of coffee, the options are relatively simple. Objectionhandling: Customers may have concerns about pricing, competitors, or implementation. Identifying upsell and cross-sell opportunities to drive continued revenue growth. The sales process varies greatly depending on the purchase.
Because now we’re talking a lot about signal based selling, you know, signals. The world was sort of recovering from this VC hangover of 2021 and 2022 where the market had gotten, had gotten really exorbitant, and things were really easy to sell. It was impossibly hard to sell. You mentioned buying intent.
Sales enablement: A role-play scenario to refine the SPIN selling technique or tackle pricing objections. Are deals stalling due to weak objectionhandling (“too expensive”, “competitor offers better features”)? Focus on one high-value area (objectionhandling). Keep it short.
Built on Highspot Nexus , Role Play simulates realistic, GTM-aligned scenarios like pitching to a new persona, handlingobjections , or delivering updated messaging. Practice real selling moments – Simulate actual scenarios your reps will see to sharpen messaging, objectionhandling, and delivery.
With tools like AI Role Plays, reps can sharpen their skills on-demand—from pitch practice to objectionhandling—without waiting for a manager to review their call. How high-performing orgs fix this: They simplify the tech stack, embed learning into daily workflows, and use AI to scale coaching. Top teams are evolving.
You’re not selling tools or closing contracts; you’re offering solutions and building partnerships. Account A business, customer, lead, or prospect a company engages with to sell products or services to. Business-to-business (B2B) A model in which businesses sell products or services directly to other businesses.
Founders who were selling and then hiring AEs after they closed, you know, anywhere from 50, 000 to 200, 000 in ARR. You know, a bunch of Q& A and sort of objectionhandling. Um, and then lastly, like I said already, if they are exceeding it, that’s because they’re selling a lot of stuff, right?
Let’s explore the most effective sales tactics that help you sell smarter and grow faster. Craft a compelling value proposition Effective messaging is central to how to sell better and creating a strong value proposition starts with focusing on your customer. The S.M.A.R.T. A 2024 Pew Research Cente r study found that 58% of U.S.
Objectionhandling training is one of the most beneficial things you can learn to dramatically increase your closing rate. So how should you go about overcoming objections in sales? Where Do Sales Objections Come From? Sales objections generally come from one of two places. The presentation or pitch then starts.
The objectionhandling process is one of the most beneficial things you can learn to dramatically increase your closing rate. So how should you go about overcoming objections in sales? Where Do Sales Objections Come From? Sales objections generally come from one of two places. The presentation or pitch then starts.
If you confuse objectionhandling and negotiating , you could be losing sales. . In this article, we’ll look at what objectionhandling and negotiating are (and what they aren’t). Then we’ll go in-depth to look at 5 techniques for handlingobjections and sales negotiation, so you always walk away with a win.
Objectionhandling as a part of your sales conversations is a very important part of the sales process , and something you’re most likely to come across from time to time. So how should you go about overcoming objections in sales? Where Do Sales Objections Come From? Sales objections generally come from one of two places.
As you can imagine, selling was a struggle through all of it. We learned very quickly that the biggest obstacle to closing new business isn’t the objections themselves, it’s how the team manages the objections. The key to effective objectionhandling is using a question-based framework that puts the prospect at ease.
I can't sell this internally.". To be successful, reps must learn how to both discover and resolve these objections. What Is ObjectionHandling? Objections are generally around price, product fit, competitors, and good old-fashioned brush offs. Objections are far more serious than brush-offs.
365 days after the release of Sell The Way You Buy , here are some of my key sales lessons learned from a year of pandemic selling. Your pitch needs to as well. ROI is an objective statistic. Value is a subjective feeling that can vary wildly in different selling situations. Has your pitch?
So has the routine sales pitch. The days of the “ideal buyer” have gone the way of the dinosaurs. In this new marketplace, your next hit might come from a company’s CFO instead of the customer service team you work … Read More »
1 – ObjectionHandling. The first on our list of practice sales activities, is objectionhandling. Many Sales Professionals if trained correctly, will use something like our five-step objectionhandling breakdown ( that you can find here ) to overcome sales objections. 2 – Sell Me This Pen.
Lately, I’ve been watching some eLearning programs on objectionhandling. It suddenly struck me, there’s a unique arrogance we sellers have about the concepts of objections. Too often, the underlying thinking seems to be that salespeople are the only people that encounter objections.
Even concepts of insight based selling are repackaging of consultative, solution, customer focused selling programs of the 60s, 70s, 90s. Even concepts of insight based selling are repackaging of consultative, solution, customer focused selling programs of the 60s, 70s, 90s. But there are limitations to this.
Sales Drills #1 – ObjectionHandling. There are numerous sales objections your team will come across when speaking with your potential clients, and if they don’t know how to effectively handle them – this can cost them the sale. Related article: Sales ObjectionHandling – A Step By Step Guide.
Decision making questions It’s no coincidence that an increase in buyer standards is accompanied by an increase in account based selling. Gone are the days of selling one to one. Having these “decision making process” questions answered beforehand will accelerate your selling process.
1 – ObjectionHandling. The first on our list of sales team building games, is objectionhandling. Many Sales Professionals if trained correctly, will use something like our five-step objectionhandling breakdown ( that you can find here ) to overcome sales objections. 2 – Sell Me This Pen.
In the world of sales and business, objections are inevitable. When you’re trying to sell a product or service, potential customers often raise concerns or doubts that can hinder the sales process. If objections are raised based on competitor comparisons, focus on highlighting your unique selling points.
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