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“Our Solutions Address All These Problems….”

Partners in Excellence

Often, we have solutions and capabilities that address a wide range of customer challenges or problems. It may be we have a solution that have a wide range of capabilities (A lot of IT solutions, enterprise wide solutions, professional services, etc.).

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It’s Not How, It’s What, Why, Who!*

Partners in Excellence

We have become masters at describing our “how.” ” That is, we present all the capabilities of our products and solutions, the “how” of achieving a goal or solving the problem. We provide endless content, demos, and discussions focused on the capabilities of our products.

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What Buyers Need From Sellers

Partners in Excellence

We seem to be on diverging paths, and this creates problems for both buyers and sellers. They don’t need a lot of education about our products. We always seem to lead with our products and focus our conversations on those. We always seem to lead with our products and focus our conversations on those.

Education 119
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The Sales Process Was Designed to Solve the Sales Organizations Problems

Iannarino

The Gist: It’s heresy to say so, but the sales process was designed to solve the sales organization’s problems. We are evolving our approaches too slowly and need to innovate faster. These outdated and misplaced priorities do nothing to address the increasing challenges our clients face every time they have to change.

Process 332
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The effectiveness crisis in B2B marketing: Why MOps must shift focus now

Martech

In our zeal to harness the tech part of martech, the ops part of MOps and the automation part of marketing automation, MOps professionals have failed to accomplish the most important part of the equation — marketing. But in our zeal to harness technology, operations and automation, we fail to accomplish marketing. Here’s why.

B2B 122
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We Need To Think About Retention Differently!

Partners in Excellence

We all know customer retention is important. Creating great customer experiences, making sure we deliver on our commitments, keeping them happy are critical. We are all familiar with the “bow tie” chart, showing the importance of not only retaining, but growing and upselling. But are all of these enough?

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Our Unique Value Proposition

Partners in Excellence

As sellers, we always talk about the importance of our “Unique Value Proposition.” ” For decades, we have thought about our value proposition in the context of our products/solutions. And we focused on our differentiation to determine our uniqueness.