4 Ways Salesforce and WhatsApp Transformed OXXO’s Customer Engagement into Higher Conversions
Salesforce
MAY 5, 2025
Meeting customers on an already trusted platform enabled OXXO to create relationships with customers that extended beyond the transaction. This improved the customer experience by pushing product promotions and campaign messaging to the right audience segments at the exact moment they needed the message. More Profitability.
Let's personalize your content