Martech

AUGUST 1, 2024

billion — representing a 22% jump compared to the prior year,” said Lukman Otunuga, Senior Market Analyst at forex trading broker, FXTM. Retail Media revenue grew 23%, while Performance Media revenue declined 2%. The average price per ad was also up 10%. Source: Meta “Second-quarter earnings exceeded forecasts, rising by $33.1

Retail 117

Retail Represent Growth Price 117

Martech

SEPTEMBER 10, 2024

Foursquare cites research from Capital One showing that in-store sales represented 84.5% of total retail sales in February 2024 — down only 1.01% from the previous year. As holiday campaigns ramp up in 4Q, retailers will be looking to measure the impact of those campaigns over a complex multichannel journey.

Retail 111

Retail Campaign Sales Represent 111

Martech

JULY 31, 2024

Messenger and Audience Network continue to represent a small portion of total Meta ad spend for most advertisers. Across both Facebook and Instagram, AI-driven Advantage+ campaigns continue to be a major factor in retailer advertising expenditure. This marks a shift from Q1, where Instagram led the pack, according to the report.

Click Through Rate 120

Click Through Rate Retail Sports Growth 120

Martech

OCTOBER 31, 2024

Hispanic consumers represent a significant economic force in the U.S. This creates significant challenges when purchasing vehicles — a necessity for most households — leaving many vulnerable to predatory used auto retailers and lenders.

Objectives and Key Results 133

Objectives and Key Results Retail Finance Launch 133

Martech

JANUARY 9, 2025

During the 2024 holidays , traffic to retail sites from genAI-powered chatbots increased 13X over the previous year. These AI-driven representatives will engage with customers in ways that are deeply aligned with the brands ethos, ensuring interactions are authentic, meaningful and memorable. Adoption is already underway.

Drivers/motivators 129

Drivers/motivators Represent Contact Service 129

Martech

OCTOBER 3, 2024

Dig deeper: How to build trust and loyalty in retail with reception marketing Fostering emotional connections It’s important to keep those emotional connections strong. Show empathy and care Train customer service representatives to show empathy and understanding. It’s about trust, shared values and personalized experiences.

Drivers/motivators 137

Drivers/motivators Customers Trust Price 137

Martech

JULY 25, 2024

Mobile Insight , a retail solutions company, launched VIBA AI, an AI-powered conversational sales platform. VIBA AI blends AI with live representatives to personalize customer interactions in stores. It personalizes ads based on individual customer data, leading to increased ad relevance, click-through rates, and conversions.

Click Through Rate 112

Click Through Rate B2C Sports Launch 112

Sales Pop!

FEBRUARY 11, 2022

For instance, self-service technologies can reduce or eliminate the need to maintain a team of 24/7 customer service representatives. Comparatively, VR represents the future of customer service , since it empowers customer service representatives to work directly with clients to solve complex problems.

Service 246

Service B2B Customers Represent 246

Martech

MARCH 20, 2025

Qualified launched Piper for Marketo, an AI-powered sales development representative for Adobe Marketo Engage customers. These tools help retailers measure and optimize customer experiences by using automated, high-engagement marketing across channels such as email and text.

Retail 97

Retail Launch Education Represent 97

Salesforce

AUGUST 6, 2021

What’s top of mind for every retailer going into the 2021 holiday shopping season? After global digital revenue surged by 58% year-over-year in the first quarter of 2021, retailers must be ready to meet this holiday shopping moment head-on, with inventory from branded manufacturers and consumer-goods companies in stock and ready to ship.

Retail 98

Retail Manufacturing Transportation Price 98

Salesforce

OCTOBER 2, 2024

For years now, retailers have focused their retail holiday prep on crushing Cyber Week. of annual retail sales revenue. There’s a reason we champion an omnichannel approach for retailers. There’s a reason we champion an omnichannel approach for retailers. After all, holiday shopping accounts for 19.3%

Retail 52

Retail E-commerce Promote Technology 52

Martech

SEPTEMBER 27, 2024

Influencer marketing is everywhere now, just as paid social ads, shoppable ads and live streams and retail media networks are also coming into their own. When it comes to influencers, brands favor younger ones with those aged under 34 representing some 80% of deals in the influencer category. The winners.

Sports 70

Sports Entertainment Retail Follow-up 70

Martech

JULY 19, 2024

The high tech, retail and consumer goods industries were also constrained. Zeta is now working with the top five advertising agency holding companies, which represents hundreds of brands. Salesforce’s Q1 results were at the lower end of the company’s guidance and pressure on professional services was cited as a reason why.

Cross-sell 116

Cross-sell Growth CRM Up-sell 116

Salesforce

JULY 20, 2021

retailers will face an extra $223 billion in costs of goods sold this holiday season, Salesforce predicts, which include year-over-year jumps in the costs of freight, manufacturing, and labor. GET THE NEW HOLIDAY RETAIL PLANNING GUIDE. Prediction #1: Consumers, retailers, and suppliers will bear the burden of rising costs.

Retail 98

Retail Manufacturing Price Entertainment 98

Martech

JUNE 11, 2025

You don’t have to wait for Black Friday and the holiday season for online retail and ecommerce success. From peak-season spikes to a perpetual pulse Despite the attention that seasonal peaks still receive, according to the research, holiday shopping season moments now represent just 10% of annual shopping opportunities.

Entertainment 65

Entertainment Retail Drivers/motivators Campaign 65

SaaStr

JUNE 14, 2025

The billion-dollar question is whether AI represents market expansion or market replacement. first-day gains, but some are being classified as “meme stocks,” suggesting retail investor FOMO is distorting traditional IPO pricing mechanisms and market signals. The Critical Question: Is This Additive or Replacement?

Growth 101

Growth Niche Contact Contract 101

Hubspot

MARCH 19, 2022

You’ve always dreamed of owning your own retail business — but the thought of paying for a storefront, employees' wages, and all of the other costs associated with a physical space is downright terrifying. Now more than ever, online retail is a valid option for any aspiring entrepreneur to sell their wares. Online Retail Businesses.

Retail 87

Retail E-commerce Up-sell Contact 87

Sales Pop!

JANUARY 3, 2023

High achievers deserve a top-shelf award, and nothing represents big achievements more than custom crystal sales plaques. In retail, this is usually done with a secret shopper program where employees earn gifts, branded items, and small raises by achieving a certain score from a mystery shopper. Here are some ideas.

Sales 235

Sales Price Retail Up-sell 235

Search Engine Land

JULY 17, 2024

Trending topics represent popular or emerging points of discussion online. Imagine a retailer, they will often see spikes in searches for gift ideas during the Christmas period (seasonality). In SEO , trends are opportunities to connect with a wider audience when they are most engaged. Example This one is a simple one to think about.

Retail 105

Retail Growth Pitch Represent 105

Partners in Excellence

MAY 29, 2025

Afterall, SaaS represents about 3-5% of the global GDP and 2% of sales jobs (Thank you Aaron Evans), while all these other businesses represent the remainder. How could they have possibly been successful without the recurring revenue models? What is different about them? There are those with Re-occuring models.

Real Estate 86

Real Estate Healthcare GTM Construction 86

Salesforce

APRIL 28, 2025

The retailer’s Agentforce Service Agent handles the initial request and communicates with the manufacturer’s Agentforce Return Specialist Agent to assess the damage based on customer-provided photos. Sales: In a B2B scenario, a retailer’s Agentforce Sales Agent identifies a potential partnership opportunity.

Retail 97

Retail Trust Manufacturing Government 97

Search Engine Land

JANUARY 29, 2024

91% of retail advertisers running shopping ad listings with Google included Performance Max campaigns in their strategies during the peak of the holiday shopping season in Q4 2023. Comparatively, a year earlier, 80% of retailers had incorporated PMax campaigns. PMax uptick. Rise of Temu.

Retail 133

Retail Campaign Represent Growth 133

Martech

FEBRUARY 3, 2025

Consider the retail CMO who deployed an AI-driven recommendation engine to address product page bounce rates. These calculated bets on emerging solutions represent capabilities that larger vendors haven’t yet standardized. They study it, map it out, and then look for the right tool to solve it.

Finance 107

Finance Technology Technology Drivers/motivators 107

Martech

JUNE 12, 2023

Retail media networks. Ad revenue from retail media channels will grow 9.9% billion in 2023 and is on track to surpass television revenue in 2028 when it will represent 15.4% Unfortunately, the International Monetary Fund is predicting 7% inflation for 2023, meaning these numbers represent a net loss. to reach $125.7

Retail 117

Retail Entertainment Represent Networking 117

TrackStreet

OCTOBER 30, 2024

They ensure that products featured in shoppable media and on where-to-buy brand websites solutions are now connected to in-stock inventory, sold through authorized retail partners, and priced correctly across all sales channels.

E-commerce 52

E-commerce Strategic partnership Retail Manufacturing 52

Martech

OCTOBER 5, 2023

retail sites, 100 million SKUs and 18 product categories. Winning brands this year include LEGO Minifigures, Kanoodle 3D and anything representing Barbie the Movie. YoY and representing 16.8% This year’s holiday season, running from Nov. 1 through Dec. 31, will see 4.8% growth YoY in online spending. of the holiday season.

Growth 126

Growth Represent Retail Price 126

Salesforce

DECEMBER 23, 2024

Ecommerce storefronts may also be maintained by first-party retailers. Consumer-to-consumer (C2C) Consumer-to-consumer (C2C) and consumer-to-business (C2B) are both models that represent an inversion of the types mentioned above. Get started 3. Direct-to-consumer models also offer the potential for rapid product iteration.

B2C 98

B2C Government Manufacturing Retail 98

Partners in Excellence

JUNE 28, 2022

Disruptive innovation represents something that is brand new, disruptively so. These represent the “New, New,” things we have imagined. Understanding and exploiting these represent huge opportunities for us and our customers in driving growth. A lot is written about innovation.

Manufacturing 125

Manufacturing Non-Profits Represent Inside sales 125

Martech

APRIL 8, 2022

While IT software and services represented 7% of marketing investment in 2021, it will drive 14% of the dollar growth from 2021 to 2025 – by far the most of any industry. Chinese companies represented only 13% of global marketing spend in 2021, however they will constitute 27% of the growth from 2021 to 2025. Processing.Please wait.

E-commerce 120

E-commerce Healthcare Drivers/motivators Represent 120

Salesforce

JUNE 5, 2025

This groundbreaking capability represents a pivotal advancement in our Zero Copy approach, offering a distinct and optimized pathway to access the vast datasets typically residing in data lakes and lakehouses, complementing our existing query federation capabilities.

Retail 52

Retail CRM Launch Territory 52

Martech

DECEMBER 26, 2023

With AI assistance, B2B and high-end retail will see an overhaul of personalized customer experiences in the year ahead. He added, “As retailers increasingly embrace new ways of online and mobile shopping, brands need to bring this luxury brand experience to a broader set of consumers through two-way communication.” Get MarTech!

Customers 145

Customers Retail GTM B2B 145

Martech

DECEMBER 9, 2021

The majority of customers and customer service representatives (60% and 61% respectively) share expectations that issues will not be successfully resolved. Dave Bruno, Director of Retail Market Insights at retail management software firm Aptos, says consumers are right to be worried. The survey, fielded by 1,000 U.S.

Retail 117

Retail Represent Service Contact 117

Martech

MAY 18, 2023

Dig deeper: Why we care about CTV and OTT Search and retail media. Paid search represents 41.8% Within search, retail media networks (RMNs) are a rising star, with 18.7% growth in retail media search. of total digital spending and should reach $110 billion this year.

Growth 115

Growth Retail Networking Represent 115

Search Engine Land

APRIL 24, 2024

CPCs are up 40-50% for retailers in the past five years. The typical retail brand running Google search ads has seen its average CPC rise by 40-50% compared to five years ago. From Q1 2023 to Q1 2024, Google retail search ad CPCs rose about 20% for the median advertiser. Google Search. About Tinuiti.

Growth 104

Growth Retail Campaign Represent 104

Martech

DECEMBER 28, 2022

And what other inroads will be made in customer experience for retailers and brands? Retailers will take a headless approach to commerce. “In As part of this, we’ll see retailers moving to take a headless approach to commerce, to offer shopping experiences beyond the limitations of their traditional ecommerce platforms.”.

Retail 122

Retail Technology Technology Conversion 122

Martech

JANUARY 12, 2022

This represented an 8.6% Ecommerce was a major disrupter in the retail industry before the pandemic. New digital approaches to retail like BNPL and curbside pickup will help brands in all categories gain an edge on their competitors. consumers spent $204.5 increase in online spending YoY. from the previous year. Why we care.

E-commerce 115

E-commerce Retail Represent Price 115

Salesforce

OCTOBER 29, 2024

In other words, personalized moments must create relevant and valuable interactions between everyone involved — a retailer and a customer, a financial advisor and a client, or a fan and an artist. Let’s say you’re a retailer looking to improve your customer service. And it all comes together with Agentforce.

Customers 72

Customers Retail CRM Healthcare 72