SalesPop

MARCH 25, 2021

Sales most definitely have two sides, and this is also true of account management. This is also true of account management. If we didn’t need sales or account management skills, people would simply buy products or services—which they obviously don’t. Bubble-area* advertising was obviously wasteful.

Account management 98

Account management Customers Pipeline Trust 98

SalesPop

MAY 21, 2021

Through the articles in this series, we’ve now covered all aspects of account management, and its related features within Pipeliner CRM. Let’s now take an overview of the subject and pull all the pieces together, and see how Pipeliner powerfully supports account management. Account Matrixes. White Space.

Account management 98

Account management CRM Pipeline Territory 98

Pointclear

NOVEMBER 7, 2011

At first glance, the idea of outsourcing strategic account management may seem absurd. After all, B2B companies usually define strategic accounts as their best customers and prospects based on criteria like potential for revenue, profit and growth. Let’s create a framework for looking at strategic account opportunities.

Account management 72

Account management Strategize X-functional Objectives and Key Results 72

Sales Pop!

NOVEMBER 18, 2021

Choosing the right tools for hot lead generation for your business will help you scale faster, expand the VIP-client segment, and earn additional profits. Sales Enablement Tool and key account management ( KAM). These are now united under the single revenue engine of project management. Online Chats.

Lead generation 246

Lead generation A/B testing Referrals CRM 246

Miller Heiman Group

FEBRUARY 13, 2019

Losing a strategic account represents a monumental loss and you may find yourself banging your head against a wall, asking where you went wrong or if you missed early warning signs. Meanwhile, your leadership expects you to initiate a top-to-bottom review of your strategic account management plan.

Account management 69

Account management Strategize Manufacturing Closing 69

Sales Pop!

JUNE 19, 2024

Admittedly, no matter the research we do upfront, we know little about each prospective client and how they work. Mindful Selling No one knows what a prospective client may want unless we ask, and the asking evolves into a growing Q&A session upfront. The simple answer is to ask them questions with a credible tone of curiosity.

Sell 173

Sell Appointment Account management Represent 173

Hubspot

MAY 22, 2014

The people who you hire for roles like support, customer service, and sales will be the face of your brand, as they are the ones who will be interacting with your customers and clients on a daily basis. For most client-facing positions, experience isn’t everything. Tweet This Stat ). Tweet This Stat ). The Ideal Candidate.

Clients 78

Clients Teamwork Account management Represent 78

Sales Hacker

AUGUST 7, 2020

Managing Client Partner. Manager, Business Development. Vice President, Client Partnerships North America. Managing Partner- Business Sales. Managing Client Partner. Managing Partner. Manager, Sales Development. Senior Sales Development Representative. Senior Account Executive.

Territory 130

Territory Presentation Strategic partnership Inside sales 130

Salesforce

MAY 9, 2024

In today’s highly competitive consumer goods (CG) industry, success often hinges on the strength of your relationships with key accounts. Effective key account management isn’t just a tactic, it’s a vital strategy for achieving profitable growth. But what sets your key account managers (KAMs) apart from your competitors’?

Account management 52

Account management Finance Promote Cross-sell 52

Anthony Cole Training

JANUARY 31, 2012

HOME ABOUT US SOLUTIONS INTEGRATED LEARNING CLIENT RESULTS FREE RESOURCES SHOPPING CONTACT US SALES BREW SALES FORCE ONE SELLING FOR LIFE. performance management (3). practice management (9). retaining clients (2). sales accountability (10). Sales Manager (2). Sales Representative (5). recruiting (6).

Objectives and Key Results 165

Objectives and Key Results Drivers/motivators Sales Up-sell 165

Veloxy

FEBRUARY 22, 2023

Field sales is a critical aspect of many businesses’ sales strategies, with representatives and managers working in the field to meet with customers and close more deals. Zippia reports that there are over 731,605 field sales representatives and 127,122 field sales managers currently employed in the United States.

Represent 130

Represent Objectives and Key Results Sales Inside sales 130

Score More Sales

JULY 11, 2013

We both were account managers selling millions of dollars worth of technology to a major aircraft company. The knowledge we could gain by asking open-ended questions made us true consultative partners with our Fortune 100 client. What clients do you need questions answered? He was my sales colleague. Get those answers.

Sales 123

Sales Inside sales Contract Consult 123

SaaStr

JANUARY 30, 2023

” They learned that many company founders were HR leaders who needed help managing complicated local labor laws. Building revenue operations to support sales Deel had onboarded nearly 100 clients, reports showed good traction, and it was time to leverage this opportunity. Make sure clients love you. Go global early.

Cross-sell 109

Cross-sell Account management Clients Growth 109

Hubspot

JUNE 28, 2016

Rarely do client-side decision makers report to their fellow C-suiters the value your agency provides. Either way, it's a problem when clients are more focused on your invoices than your services. If you reduce a client's cost per lead and neither your client nor her C-suite knows it -- has it really happened?

Clients 53

Clients Negotiate Price Account management 53

A Sales Guy

NOVEMBER 27, 2013

Lots of up-sell opportunities and low risk to renewing: In most cases, this is your best client. They represent tremendous upside to your business. With few exceptions these clients are you’re least valuable (exceptions are those large clients who have bought everything and have high ARPU’s, average revenue per user.

Customers 114

Customers Territory Up-sell Clients 114

Martech

AUGUST 25, 2023

A new account manager that we haven’t met before, asking for money. It’s not news that some martech vendors seem more interested in getting a signature on the contract rather than genuinely partnering with their clients. ” Tara Wrigley, an actual customer success representative, expressed some frustration.

Contract 98

Contract Account management Represent Clients 98

SaaStr

MARCH 19, 2021

Of course, we were excited by the opportunity those larger customers represented, but it scared us a bit, too. Sales motion, account management and customer experience. Because of the complexity involved with servicing larger customers, we also developed account managers to help with onboarding and beyond.

E-commerce 113

E-commerce Customers Finance Account management 113

RAIN Group

APRIL 10, 2024

Whether you call it cross-selling, upselling, or growing accounts , maximizing revenue from existing clients often represents an untapped revenue growth opportunity.

Cross-sell 52

Cross-sell Clients Sell Represent 52

Salesforce

JULY 3, 2025

Agentforce now includes a native MCP client, enabling agents to connect to any MCP-compliant server without custom code—think of it like a ‘USB-C for AI’ MCP operates at a different layer than A2A, focusing primarily on the interface between language models and their underlying resources rather than agent to agent communication.

Negotiate 131

Negotiate Government Objectives and Key Results Networking 131

Hubspot

APRIL 27, 2023

Sales Development Representative As a newbie to SaaS sales, you should try to start with a sales development representative (SDR) role. Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. SDRs are responsible for outbound prospecting.

Account management 89

Account management Commission Contract Sales 89

Search Engine Land

FEBRUARY 27, 2024

Although I’ve owned an agency for seven years, most of my career was spent working on the client side. I’ve compiled questions I would have asked when I was on the other side of the desk and also from questions prospective clients ask us. What percentage of the company’s revenue does paid media management represent?

Retail 94

Retail Clients Contract Campaign 94

Sales Hacker

OCTOBER 22, 2017

While we have some generalized notion of “selling,” contemporary sales organizations have grown in complexity and have evolved into a roster of functions — such as business development, closing, account management, and customer success — that require different specialized skill sets for their respective teams. Client Engagement.

Negotiate 106

Negotiate Teamwork Referrals Relationship building 106

Sales Hacker

MARCH 19, 2019

Kayley DiCicco – National Corporate Accounts Manager at Novel Coworking. She more recently graduated to a national enterprise-client focused role all credits to her smart work. Josh Etress – VP of Client Experience at Wildsparq. Sam goes above and beyond in her role as a sales development representative.

Cold Call 106

Cold Call A/B testing Sales Drivers/motivators 106

SaaStr

MARCH 17, 2020

Learn from Talkdesk SVP of Client Services how to build a Customer Reference Program. Gillian Heltai | SVP, Client Services @ Talkdesk. I’m the senior vice president of client services at Talkdesk. Another way that customers become advocates is a personal relationship with the account team. FULL TRANSCRIPT BELOW.

Clients 75

Clients Service Customers Start-ups 75

Search Engine Land

FEBRUARY 15, 2024

They’ve worked with hundreds or even thousands of clients in many industries. And, because SEO agencies work with many clients, they avoid the tunnel vision that an in-house SEO can be vulnerable to. That lives and breathes your brand can make them better equipped to represent the company’s message in marketing.

Consult 116

Consult Clients Engineering Technique 116

Sales Hacker

JANUARY 18, 2019

Trade shows provide great ways to gain new customers and strengthen relationships with existing clients. Work with marketing to identify target accounts that will be attending and account management or client success to know what current clients are going to be there. The Holy Grail Metric.

Contact 103

Contact Sales Follow-up Clients 103

Hubspot

OCTOBER 13, 2020

It's educating a prospect through a thoughtful perspective, and answering the following questions: How did the client feel at the beginning, and how did they feel at the end? What struggles did the project manager face, and how did they feel when they overcame them? Find the right client. Client Questions: The Background.

Customers 101

Customers Referrals Clients Service 101

Score More Sales

OCTOBER 24, 2013

Knowing there are horrible trade show booths and amazing ones – the same goes for how sellers are represented online. Give recommendations to others and ask a few of your favorite clients or partners for them. It is like having a 24-hour a day trade show booth online. Do a search for their name on your favorite search engine.

Referrals 86

Referrals Represent B2B Contact 86

Hubspot

JUNE 22, 2018

We provide our clients with web design services including coding, development, and branding. General account management. A representative selection of social media ads, direct response material, collateral, and website development created for current and past clients. Caroline’s Websites, Inc. Paid media strategy.

Negotiate 101

Negotiate Lead generation Contact Campaign 101

Sales Hacker

JANUARY 29, 2018

The regions were based on ZIP codes calculated to represent approximately to have the same amount of potential. What complicates this model is the high-velocity it operates on; many clients commit within 90 days or faster. AE: Account Executive – Develops SQLs through a series of meetings. The Sales POD.

Territory 90

Territory Quota Sales Manufacturing 90

Hubspot

MAY 27, 2024

Storytelling with Authenticity and Evidence Craig Focht , Co-founder & CEO of All Pro Door Repair , says, "Top sales representatives excel in storytelling … You might think storytelling is simply a part of effective communication, but it’s actually a distinct skill. 7 "Under-the-Radar" Traits of Top-Selling Sales Reps 1.

Sell 88

Sell Sales Pitch Clients 88

Hubspot

APRIL 5, 2023

Beginner to Mid-Level Careers in Sales Here are some of the beginner to mid-level positions in sales: Sales development representatives (SDRs) must have strong communication skills, as they are responsible for bringing in qualified leads. Outside sales representative positions include some travel time to meet with buyers and pitch products.

Cold Call 90

Cold Call Commission Inside sales Territory 90

SaaStr

JANUARY 31, 2022

You need to have the people already in place when you’re looking to hire for senior account management. Accountability to review. At Envoy, I target strategic account planning for expansion accounts. I set up AR targets and goals, such as how many account plans each representative needs to do.

Territory 98

Territory Cross-sell Quota Networking 98

Partners in Excellence

OCTOBER 24, 2012

Forensic Prospecting—I wish I could claim inventing this term, but the words popped out of the mouth of a client as we were discussing prospecting approaches. We lose contact with too many customers–organizations and individuals, yet they represent a tremendous source of business to us.

Prospecting 100

Prospecting Contact Represent Clients 100

Sales Hacker

MAY 10, 2021

For your brand to stand out, you have to provide an exceptional experience to your clients. That information can help the salespeople make an improved pitch to the next client. Even after you close a deal with a client, there is always an opportunity to upsell or cross-sell. Reduce churn. Opportunity to upsell and cross-sell.

Cross-sell 81

Cross-sell Customers Referrals Pitch 81

Search Engine Land

NOVEMBER 11, 2022

It’s probably most likely to start at an agency, and that’s a wonderful place to kick off almost any career related to marketing (or design, account management, video production or sales). Working closely with internal and client stakeholders. Reviewing and delivering client deliverables. SEO manager.

Education 88

Education Clients Engineering Represent 88

Hubspot

JUNE 8, 2021

Inside sales reps need a number of skills to land clients from afar. If you imagine jet-setting to new locations to pitch prospective clients, an outside sales rep role could be the career for you. Account Manager. This is where account managers come in. Outside Sales Rep. Image Source.

Commission 95

Commission Territory Finance Inside sales 95