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From Service to Sales: How Field Service Can Drive Revenue Growth

Salesforce

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. But the question is, how can you reach this audience at the right time, with the right message, in a way that doesn’t make them feel like they’re being sold to during a service visit?

Service 105
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How To Get Started With Customer Service Automation

Salesforce

Are your service agents drowning in mundane daily tasks? Then your business might be a good candidate for customer service automation. Customer service automation isn’t a switch you simply flip. Our guide reveals how high-performing service orgs make it happen. That’s where a service workflow process map comes in.

Service 98
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How to negotiate a contract

PandaDoc

Contract negotiation is essential for modern businesses, but it isn’t always easy. Let’s talk about contract negotiation in more depth. What is a contract negotiation? Contract negotiation is when two or more people discuss the current terms of a contract and come to a new, legally binding agreement.

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Everything You Need to Know About AI in Customer Service

Salesforce

Table of contents What is AI in customer service? What are the benefits of AI in customer service? ” With budgets in flux and customers expecting more, service teams are constantly figuring out how to answer an important question: how do you actually do more with less? The answer is AI in customer service.

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The Complete Guide to Cold Call Scripts

Veloxy

If you sell IT services, your cold calls could and should be different than a financial services consultant. A great way to do this is by coming up with three common problems your customers experience that your product or service can help with. You need to find/create the need and present a clear solution.

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Only 23% Of Consumers Trust the Health Industry — Here’s How Ecommerce Can Help

Salesforce

Before patients purchase from your storefront, log into a portal to view test results, or use your app to book an appointment, they want assurance that their sensitive health information is safe. This document is a contract that makes responsibilities and obligations around data protection crystal clear. Get the guide.

Trust 96
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How to Build a Sales Stack Your Sales Reps Will Love

Lead Fuze

LeadFuze gives you all the data you need to find ideal leads, including full contact information. A company in the Financial Services or Banking industry. Contact made. Appointment scheduled. Mailchimp and Constant Contact are good platforms for top-of-the-funnel emails (i.e., 2) Contact Made. Closed won.