SaaStr

MAY 9, 2024

I came in that first Saturday to the office to work, and no one was there. I worked in the office constantly. So it was working in the office from early morning to late nights all week long, then half of Saturday, and a chunk of Sunday. I took 2 vacations, but was called back from both early to get back to work.

Start-ups 83

Start-ups Service 83

SaaStr

MAY 16, 2024

Jason has noted the importance of a hybrid model and, in 2023, added that many CROs have said they want folks back in the office at least three days a week because those outside of the top 5% of performers suffer from a remote model. He is a top VC in the industry and runs SaaStr, the largest SaaS event in the world.

B2B 78

B2B Angle X-functional Trust 78

Partners in Excellence

MAY 1, 2024

After lunch in the cafeteria, I was in an elevator going to the office the client had provided me. We went into his office, I asked him to show me his calendar. They would be in conference rooms next to his office and he would hop back and forth between those meetings. As I jumped in, I saw the CEO. What should I do?”

Meeting 113

Meeting Quota Technology Technology 113

Martech

OCTOBER 23, 2023

There are two primary reasons for this: Layoffs and the clash between employees wanting to work from home (WFH) and employers’ return-to-office (RTO) policies. “It Digital marketing and its technology aren’t the only things that have been transformed in the past three and three-quarter years. There are currently 9.6 jobs per job seeker.

Government 124

Government Technology Technology Networking 124

SaaStr

MARCH 14, 2024

If you haven’t sold to the F500 / Global 2000 before, you’ll be somewhat surprised to learn that between the CIO’s office and functional heads, at most huge companies, there is a clear goal to bring in a handful of new “innovative vendors” into the company each year. Otherwise, their stack and approach will ossify. If so, call them.

Customers 88

Customers Pitch Process 88

Martech

NOVEMBER 13, 2023

What does the martech stack for an Australian B2B office supplies dealer look like? We asked Elle James, head of marketing and sales systems at Stuart and Dunn, an Office Choice dealer based about two hours out of Sydney. “We rely to a large extent on the Office Choice national support office,” she said.

Education 101

Education Campaign CRM Sales 101

Partners in Excellence

APRIL 16, 2024

I was working with Howard Dover on a “business acumen” program he was introducing into the UTD curriculum in the Fall of 2023. It involved interviews of senior sales executives. Ultimately, this would be done by students. Inshal was working with Howard, so he assigned her to pilot the interviews (Hopefully, she has forgiven him.)

Sell 113

Sell Pitch Account management Up-sell 113

SaaStr

JUNE 26, 2023

ARR is material and enough to fund the hire and small office. 19% of SaaS companies have at least a local sales office by Series A: ”On average, US companies hire their first European employee two to three years after founding and typically wait even later to open their first European office — six years after founding.” #2.

Growth 114

Growth Territory B2B Sell 114

SaaStr

DECEMBER 27, 2022

After a few weeks of lockdown, we instead opened up a handful of pod offices in downtown Palo Alto. Everyone had their own tiny office, with its own HVAC, and more, and we could meet outdoors in a courtyard. Our SF office sat empty, only used a handful of times in the last 2+ years. It’s back enough. I don’t know. (I’m

Pitch 87

Pitch Meeting B2B Engineering 87

SaaStr

SEPTEMBER 24, 2023

This week we have Jessica Gilmartin, Chief Marketing Officer of Calendly! #1. Jessica Gilmartin is the Chief Marketing Officer at Calendly, where she leads all aspects of marketing including brand awareness, creative, demand generation, and product marketing. What’s your core stack of apps today? What’s your core stack of apps today?

Growth 99

Growth Engineering Product Sales 99

Martech

MAY 13, 2024

based CMO Amit Kotecha in their New York office for a conversation about recent developments, including the latest delay in cookie deprecation and the new report from the U.K.’s Q: Google has said it is pushing the complete deprecation of third-party cookies back to 2025. We sat down with their U.K.-based

Conversion 98

Conversion Follow-up Engineering Technology 98

Search Engine Land

DECEMBER 1, 2023

Switching back to Classic Mode. Switching from Merchant Center Next back to the classic Merchant Center may result in the loss of previously added business details and in-store product details. Read Google Ads Liaison officer Ginny Marvin’s announcement on X in full for more information. Why we care.

X-functional 110

X-functional Process Product 110

Search Engine Land

APRIL 26, 2024

billion holding back a higher increase in advertising revenue. Philipp Schindler, Alphabet’s senior vice president and chief business officer, highlighted some of Google’s AI innovation in Performance Max and automatically created assets during Alphabet’s Q1 2024 earnings call: “In February, we rolled Gemini into PMax.

Campaign 87

Campaign Networking Conversion Meeting 87

Search Engine Land

JANUARY 30, 2024

We remain committed to our work to durably re-engineer our cost base as we invest to support our growth opportunities,” said Alphabet President and Chief Investment Officer, CFO, Ruth Porat. The company’s ad revenue is now growing strongly again, showing that digital advertising is bouncing back after a rocky start in 2023.

Networking 119

Networking Campaign Engineering Growth 119

Search Engine Land

MARCH 18, 2024

Reid was also the first female engineer in the company’s New York office. Google is making a number of changes to its executive team running Google Search: Liz Reid , who was leading up core search experiences, will now be the Head of Search at Google. Cheenu Venkatachary will be the new lead of Search quality and ranking. Pandu Nayak.

Promote 137

Promote Appointment Engineering Follow-up 137

SaaStr

JULY 15, 2021

What will the office world look like after we are really through all this? Raise , which is a leading tech office broker and platform, has some interesting data: #1. SF Office space is still depressed, but the top start-up space is coming back to pre-Covid levels : #2. That are keeping an office of some form.

Start-ups 103

Start-ups Growth 103

SaaStr

JANUARY 24, 2021

Almost every SaaS VP of Sales and CRO I’ve talked to in the past few months isn’t going back. Yes, every SaaS treat had multiple offices at scale — but still, offices. And now that finally, sales teams have been forced to be more organized in their training and management because of Covid … no one wants to go back.

Sales 139

Sales Pipeline Engineering Technology 139

Search Engine Land

APRIL 17, 2024

The recent shift from “conversions” to “key events” in (GA4) represents a significant change that digital marketers, especially SEO professionals, need to understand and act on. This article explores the implications of this change and insights on how to leverage it to elevate your marketing reporting.

Conversion 120

Conversion Gaming Objectives and Key Results Referrals 120

SaaStr

MARCH 11, 2022

Raise CEO and Co-founder, Justin Bedecarre, and President, Felipe Gomez-Kraus, discuss how SaaS companies can build successful hybrid workplaces that are empathetic while incentivizing their team to return to the office. These are companies that want to get back to the same office environment as before the pandemic.

Real Estate 100

Real Estate Trust Follow-up Technology 100

Partners in Excellence

APRIL 15, 2024

Whenever I get on a Zoom call with him, I’m distracted by the classic drafting table on one wall of his office. Always brings back such fond memories. Something many people may not know is that Barry was trained as a civil engineer. We always exchange stories of sitting at those tables, doing designs on paper.

Sell 121

Sell Retail Commission Engineering 121

Sales Hacker

DECEMBER 29, 2023

I think that it’s great that we’ve gotten so data-driven, but I do think that while there is a big science part of it, there’s also a lot of art to it” ( Dave Gerhardt – former Chief Brand Officer at Drift, current Founder and CEO of Exit Five). What better way to cap off the year 2023 than with some.

GTM 71

GTM Cold Call UX Price 71

Martech

AUGUST 30, 2023

On one hand, many employees do not want to come back to the office full time, while on the other hand, managers and leaders want people in the office more days, ideally all five. If you’re the kind of person who enjoys evidence-backed ideas, then you’re about to be disappointed. Does remote actually work?

Strategize 91

Strategize Meeting Start-ups Contact 91

SaaStr

AUGUST 2, 2021

So a lot has been written about what the return to the office will, and won’t, be like. Most older tech companies have wanted folks back to the way things were before. And top-tier office space in San Francisco is hard to get again. 37% wanted to primarily work from home, but come in the office sometimes.

110

110

Partners in Excellence

MARCH 22, 2024

So, I enrolled in a prestigious engineering school back East and dug in. Back then, it was good money for a ten-year-old. He has worked in some of the largest organizations through starting his own companies. But the thing that’s always struck me is is deep involvement, in support of his teams, with the customers.

Sell 73

Sell Retail Cold Call Commission 73

Martech

MARCH 1, 2024

Instead, B2B retention requires a laser focus on the core business, meeting customer expectations consistently, penetrating existing accounts further and monitoring any changes closely as signals for proactive outreach. Year after year, survey after survey, leads were number one. It didn’t even make the Sagefrog priority list in 2022.)

B2B 115

B2B Cross-sell Pharmaceutical Account management 115

SaaStr

JULY 27, 2022

So when we started SaaStr waaay back in 2012, I never would have thought of profiling Microsoft and its old fashioned desktop software. Commercial bookings at all time high in growth, up 32% on the back of multi-year Azure contracts. Perhaps most importantly. No matter what other signs of stress there are out there.

Contract 114

Contract Growth Gaming B2B 114

SaaStr

DECEMBER 4, 2023

Sales Folks Just Won’t Go Back To The Office. Many although not most CROs are back to the office themselves. Almost all of them think it’s critical sales reps outside of the Top 10% work from the office at least 2 days a week, and ideally 3. But the best long ago adapted. They adapt to them.

Up-sell 86

Up-sell Follow-up Sell Conversion 86

SaaStr

JUNE 26, 2023

It’s back again in the SF Bay Area Sep 6-8 again on our sprawling 40+ Acre, 10+ Stage campus. Ok we’re in full swing for 2023 SaaStr Annual now that Europa is behind us and it’s going to be out biggest, best Annual ever! See everyone there. And grab 20% OFF tickers here! See EVERYONE on Sep 6-8 in SF Bay Area!

Growth 109

Growth Launch Product Service 109

Search Engine Land

MARCH 26, 2024

Last week Microsoft announced that Mustafa Suleyman, the co-founder of DeepMind, a company Google acquired years back, would now be leading up Microsoft’s AI efforts as the CEO of Microsoft AI. Mustafa Suleyman. “Mustafa will be EVP and CEO, Microsoft AI, and joins the senior leadership team (SLT), reporting to me. . Why we care.

Engineering 88

Engineering Service Product 88

Martech

APRIL 22, 2024

A lot of our very big enterprise customers are very concerned about using generative AI without understanding how it was trained,” Adobe chief strategy officer Scott Belsky told TechCrunch last year. To back up that claim, they provided enterprise users with full legal indemnification for any content created using it.

Legal 104

Legal Technology Technology Trust 104

Martech

DECEMBER 27, 2023

Google will remain firm on third-party cookie deadlines “While it’s been pushed back in the past, Google will remain firm on its 2024 deadline to remove cookies in Chrome,” said Yahoo’s Chief Revenue Officer, Elizabeth Herbst-Brady. Those cookies are retiring in 2024.

B2B 122

B2B Government Technology Technology 122

SaaStr

NOVEMBER 9, 2020

But a 90% effective vaccine is a reminder that things snap back faster than we realize. Maybe: – Go grab that office lease at half off – Hire Bay Area VPs now while they'll work anywhere. One thing we know may happen is that things could snap back fast. Maybe go grab that office lease at half off.

Tradeshows 131

Tradeshows Retail Promote Strategize 131

Partners in Excellence

MARCH 13, 2024

We lost track of each other–John ended up going to senior executive levels in IBM, eventually was the General Manager of IBM Global Finance. We stumbled on each other about 10 years ago, at Dreamforce. John’s commentary gets into the issues that caused me to start this initiative.

Sell 117

Sell Finance Clients Up-sell 117

SaaStr

JUNE 15, 2020

He said Slack wouldn’t be going back to the office until September. I asked the SaaStr community where they stood, and 77% of you aren’t going back to a full-time office. What VP doesn’t want to work in the same office as the CEO? Field “offices” will still matter.

Real Estate 137

Real Estate Up-sell Start-ups Sell 137

Salesforce

FEBRUARY 14, 2024

Then your business might be a good candidate for customer service automation. According to our research , 65% of high-performing service organizations rely on automated customer service to save time, reduce human error, and make time for new projects, compared to only 41% of underperformers. If you’re thinking, Great! Now let’s automate! –

Service 98

Service Customers Contract Legal 98

SaaStr

APRIL 2, 2023

“I never make the same mistake twice. I make it 5 or 6 times, just to be sure.” Random quote I found on the Internet If that doesn’t describe the CEO experience, I don’t know what does. In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. Here are my 10 greatest (worst?) We should give them a chance.

X-functional 104

X-functional Clients Growth Start-ups 104

SaaStr

JANUARY 4, 2021

The corner will turn soon, and folks on your team will want to get back to the office in many cases. But the majority of SaaStr founders do plan to reopen an office of some sort. At the same time though, our office costs have actually gone up (!) This will be a big culture change when we go back. But not for long.

Start-ups 109

Start-ups Meeting Engineering Product 109