SaaStr

MARCH 16, 2024

Dear SaaStr: I Have Some Shares in a Successful Start-Up I Worked At, But the Company Won’t Let Me Sell Them. And while it mainly impacts ex-employees, it also impacts angel and seed investors who are often blocked from selling as well. But once you cross 10 sells or so, most lawyers tell you it’s a formal tender offer.

Start-ups 88

Start-ups Up-sell Sell Cross-sell 88

PandaDoc

APRIL 8, 2024

Their cross-functional expertise enables them to create proposals tailored to customers’ needs. A deal desk identifies upsell and cross-sell opportunities for existing customers by analyzing past deals and current contracts, and tracking renewal dates. See also How to close the sales cycle with sales battle cards 2.

Negotiate 52

Negotiate Cross-sell Contract Legal 52

Salesforce

NOVEMBER 21, 2023

Field service can help drive revenue growth by selling to your existing customers, also called upselling or cross-selling. We’ve found that 65% of mobile workers are successfully selling to existing customers. Let’s dig into each of these best practices for upselling and cross-selling in field service.

Service 105

Service Growth Cross-sell Appointment 105

SalesHandy

MARCH 21, 2023

A good sales email has a simple anatomy: the opening line, the ‘offer’ line, the closing line (Call to action), and the email signature. This is a great opportunity to experience our {{Product/service}} at a reduced price and see the benefits for yourself. Cross-selling Subject: You have to try these out {{First Name}}!

Closing 98

Closing X-functional Sales Follow-up 98

SaaStr

NOVEMBER 17, 2023

So one thing that has exploded in SaaS in the past decade is the role of Private Equity buying both public SaaS companies (to take them private, “fix” some metrics, and IPO or sell them again), and generally later-stage private SaaS companies. The prices would be lower today for the latter two I suspect. What did he find?

Cross-sell 101

Cross-sell Price Growth Closing 101

SaaStr

APRIL 19, 2024

Then, someone would sell it for you for $50 to $400. If you’re selling 50M shampoo and growing 20%, you’re adding 10M per year. You launch shampoo and conditioner, which sells a million in the first year; that’s great, but it’ll never get there. How do you learn to sell in France, Germany, Milan, or London?

Engineering 101

Engineering Price Cross-sell Niche 101

SaaStr

OCTOBER 25, 2023

Fast forward to today, and last quarter they crossed an incredible $560,000,000 in ARR growing 20% on a constant currency basis. Freshworks has 51,700 customers at around $2k ARR, with a quick close of just 25 days. Because there are few things worse than closing a customer that never actually uses your product.

Cross-sell 102

Cross-sell Contract Price Growth 102

Martech

MARCH 1, 2024

Instead, B2B retention requires a laser focus on the core business, meeting customer expectations consistently, penetrating existing accounts further and monitoring any changes closely as signals for proactive outreach. A classic example of up-selling can be seen in McDonald’s familiar “SuperSize that for you?” Replacement parts.

B2B 119

B2B Cross-sell Pharmaceutical Account management 119

Sales Gravy

NOVEMBER 20, 2023

On this episode of the Sales Gravy Podcast, Jeb Blount and Will Frattini, Head of Enterprise Revenue & Growth at Zoominfo, take on account management and account expansion selling. Why Account Management Matters In sales, closing deals and prospecting often steal the spotlight from account management and customer retention.

Account management 89

Account management Objectives and Key Results Cross-sell Contract 89

Salesforce

JUNE 14, 2023

Let’s face it: Hard sells and flashy demos can be effective ways to close. Not only will this help you build trust, which makes it easier to sell , but it will open the door to long-term relationships that can lead to upsells and cross-sells. But not always. It will be worth every penny.

Gaming 95

Gaming Cross-sell Referrals CRM 95

criteria for success

MARCH 11, 2020

Handling objections at the close is a common hurdle salespeople must overcome when finalizing a deal. If the buyer is analytical, they are likely to ask more questions or make “objections”, because they are dotting I’s and crossing T’s. 6 Tips for Handling Objections at the Close. How to Sell Anything to Anyone.

Closing 69

Closing Objectives and Key Results Objection handling Cross-sell 69

Veloxy

AUGUST 17, 2022

Price: $49/month for Salesforce users, corporate plans available Automations: Non-selling activities, lead prioritization, lead capture Veloxy has several features to help you automate Salesforce, no matter how long you’ve been using the CRM platform. Go here to learn everything you need to know about Salesforce Automation.

Appointment 147

Appointment Territory Cross-sell Contract 147

The 5% Institute

NOVEMBER 1, 2021

In this article, you’ll learn eight powerful and effective new realtor tips so that you can sell more homes, consistently. So; what’s the process to learn how to close real estate deals ? New Realtor Tips – 8 x To Sell More Homes. Cross selling. Cross selling. Cross Selling. Prospecting.

Real Estate 145

Real Estate Sell Cross-sell Objectives and Key Results 145

SaaStr

JANUARY 3, 2024

It’s quietly crossed $1.2 It send the stock price up 112% over the past 12 months! But the push to close 30-50 $100k+ deals has been a top priority. But its bigger deals don’t sell themselves without humans — and partners. Go ask your developer ? But it’s also gotten much more efficient.

Cross-sell 89

Cross-sell Growth Price Up-sell 89

Heinz Marketing

MARCH 10, 2021

If you are selling a product or a service, make sure it is user-friendly. How quickly does your team respond to the inquiry up to the closed deal and beyond? With prices often far lower than competing retailers, it is a no-brainer that customers keep returning and renewing their annual membership. Cross-sell and Up-sell.

B2B 137

B2B Cross-sell Retail Healthcare 137

SBI

DECEMBER 28, 2020

Nasdaq: TTGT), the global leader in B2B technology purchase intent data today announced the closing of the previously announced acquisition of BrightTALK Limited, a private company incorporated in England. The cash purchase price is $150 million, subject to working capital and other adjustments. NEWTON, MA – DECEMBER 23, 2020.

Closing 50

Closing Finance Contract Cross-sell 50

Highspot

MAY 9, 2023

The bad news is today’s sales professionals face arguably the hardest selling environment in a decade. For instance, AI can analyze how a seller did on a call and note that they failed to deliver pricing well, and so it automatically assigns a course on pricing, along with the reinforcement lesson a week later.

Cross-sell 98

Cross-sell Strategize Sales Entertainment 98

Martech

NOVEMBER 8, 2023

This last group consists of those prospects that need super deep price discounts during the sales cycle, are more challenging to onboard, complain and want refunds and suck the life out of your customer success and account teams. The key takeaway? All customers are not created equal, and all revenue isn’t necessarily profitable.

Customers 117

Customers Construction B2B Cross-sell 117

Gong.io

AUGUST 3, 2022

Closing new contracts is important, but retaining and increasing revenue from existing accounts is crucial for maintaining and growing ARR. Customer success and account managers collaborate here to keep the buyer satisfied and to identify opportunities for expansion (through cross-sell and upsell conversations). Image Source ).

Customers 87

Customers Cross-sell Contract Price 87

Veloxy

AUGUST 31, 2023

And while you can always push a product for the sake of selling it, you’ll only sell it once. They may have a written statement with the price, variants, product details, services, and other information required to complete the transaction. Maybe you’re selling the right products to the wrong audience in the wrong market.

Outside Sales 130

Outside Sales Pipeline Inside sales Cross-sell 130

SaaStr

FEBRUARY 17, 2023

They discuss how Fox helped build a churn-fighting, upselling, and cross-selling machine that continues to generate revenue. Because Fox was the VP of Relationship Management at Brex for a few years, he had an up-close view of this particular shift in focus at Brex in its earlier stages. Something missing? Friction in usage?

Cross-sell 82

Cross-sell Customers Relationship Management Up-sell 82

Salesforce

SEPTEMBER 19, 2023

CROs work to connect different revenue-related functions, from marketing to sales, customer success, pricing, and revenue operations ( RevOps ). They drive pricing and product structure, and they set the buyer journey. Should we enter new revenue models, like selling subscriptions? The fuel for these decisions is data.

Gaming 59

Gaming Cross-sell Price Customer Relationship Management 59

Hubspot

APRIL 1, 2019

So, let’s hone that skill with 14 simple sales presentation techniques that communicate an irresistible narrative and get buyers to close. If you want to see how closely your buyer paid attention to your deck, start your call with, " Based on the information in the deck I sent, where should we start? ". Sales Presentation Techniques.

Presentation 100

Presentation Technique Closing Sales 100

PandaDoc

MAY 9, 2024

Document workflow software like PandaDoc increases close rates and shortens sales cycle lengths. A SaaS provider sells document workflow software for businesses of all sizes. Every industry, product type, and business model will have different needs regarding things like pricing and win rates. What is sales velocity?

Pipeline 52

Pipeline Legal Objectives and Key Results Lead generation 52

SaaStr

FEBRUARY 1, 2022

This is trending to 50/50 now that Asana has crossed $400m in ARR, but still a reminder a self-serve motion combined with sales jumping on the bigger deals can scale very, very far. Sprout Social doesn’t only sell a low-end edition. It sells to customers S, M, and Larger. Because it’s not about price.

Contract 137

Contract Cross-sell Price Growth 137

Veloxy

AUGUST 23, 2023

Amplemarket Tavus These tools use machine learning and natural language processing to manage daily activities, offer valuable insights, predict customer behavior, detect cross-selling opportunities, and enhance forecasting. The right tool in the hands of sales representatives can be a game-changer. Apollo Drift Smartlead Zoovu Tact.ai

E-commerce 130

E-commerce Represent CRM Customer Relationship Management 130

Martech

FEBRUARY 21, 2024

Identify patterns and trends in customer purchases to optimize product offerings and pricing strategies. Identify which products are most frequently used and which ones have the highest customer satisfaction to optimize product offerings and pricing strategies. Engagement data (email open rates, social media engagement, etc.)

Growth 95

Growth Cross-sell Promote Price 95

Veloxy

MAY 24, 2023

Win Rate : The win rate measures the percentage of opportunities that your sales team successfully converts into closed deals. It reflects the effectiveness of your sales strategy and the ability to close deals. This efficiency translates into a higher volume of closed deals and a greater return on investment.

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

Heinz Marketing

MARCH 4, 2023

How to Write a Case Study (That Actually Closes Deals) by Ryan Law Five advanced ways to improve the persuasiveness of your next customer case study and an acid test to see if you’ve done it. How to Sell Over the Phone [LIKE A BOSS!] By Marc Wayshak 11 keys to learn how to sell over the phone—like a boss.

B2B 52

B2B Referrals Sell Cross-sell 52

Salesforce

JULY 28, 2022

Elyse Archer , founder and CEO of She Sells, said this should start with the customer need: “What can you change in your processes, systems, and delivery to serve them best now?” Upskill and cross-train your teams. Also be sure this training is cross-functional. Be seen as the company that’s still there and ready to assist.”.

Cross-sell 98

Cross-sell GTM Quota Contract 98

Salesmate

JULY 8, 2020

The amount of time it takes to turn a lead into a customer will depend on the service you are offering, and the price of that service. If you’re serious about applying this approach, I recommend you buy the book Sell Like Crazy , by Sabri Suby. Sell their goals. You might close a sale in this first meeting, of course.

Pipeline 126

Pipeline Negotiate Contract Objectives and Key Results 126

Hubspot

APRIL 1, 2024

They have access to a wealth of information online, from product reviews and customer feedback to detailed product specifications and pricing information. Budgets were inflated and inbound leads were plentiful, which created a distorted view of what it’s like to sell. Closed-lost is “not now”, not necessarily a no forever.

Cross-sell 61

Cross-sell CRM Referrals Up-sell 61

Highspot

FEBRUARY 25, 2024

They oversee behind-the-scenes activities and administrative tasks so sales reps can focus on lead generation and closing deals. By working closely with stakeholders across the organization, sales operations enhances sales success, improves customer relationships, and significantly impacts the company’s profitability.

Objectives and Key Results 52

Objectives and Key Results Cross-sell Sales Strategize 52

The 5% Institute

AUGUST 7, 2023

Such relationships not only lead to client loyalty but also open doors for potential upselling and cross-selling opportunities. The Art of Negotiation Negotiation skills are indispensable when managing contracts, pricing, and terms. Want To Close Sales Easier?

Account management 52

Account management Negotiate X-functional Cross-sell 52

Highspot

SEPTEMBER 28, 2023

What is the Challenger Selling Methodology? They’re excellent at providing a smooth-sailing sales experience and maintaining existing accounts but sometimes struggle to challenge customers and close new deals. However, they get mired in the details and can take a long time to close deals.

Cross-sell 52

Cross-sell Education Sales Technique 52

The 5% Institute

MAY 28, 2023

To encourage conversions, ensure a seamless and user-friendly purchasing process, offer competitive pricing, and provide clear calls-to-action. Repeat purchases, upselling, cross-selling, and referral programs are essential strategies for maximizing customer lifetime value. Want To Close Sales Easier?

Strategize 52

Strategize Cross-sell Objectives and Key Results Referrals 52

Hubspot

AUGUST 30, 2023

79% reported that AI helped them focus more on the selling part. Case in point: Silver Peak hired Aviso , an AI-guided selling platform, to predict quarterly business. You wouldn’t trust a stranger off the street to sell for you — let alone one who’s not sentient. Want to learn more about AI in sales?

Cross-sell 63

Cross-sell Price Sales SQL 63