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Sales Contracts: Elements, Process & Best Practices

Salesforce

You’ve heard the adage about salespeople telling a customer “Of course we can do that!” But back at the office, they’ll ask their delivery or product team in a panic, “We can do that, right?” Sales contracts are vital to completing any business transaction. Why is a sales contract important?

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6 martech contract gotchas to be aware of

Martech

Contracts are complex for a reason. I’ve seen and heard of my share of contract gotchas. When you decide to churn from the vendor, does your contract allow you to keep and use the data you’ve pulled into your CRM or other systems after the relationship ends? Here are some generalizations to look out for.

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How To Get Started With Customer Service Automation

Salesforce

Then your business might be a good candidate for customer service automation. According to our research , 65% of high-performing service organizations rely on automated customer service to save time, reduce human error, and make time for new projects, compared to only 41% of underperformers. If you’re thinking, Great! not so fast.

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“My Obsession To Provide Customer Value,” Christian Mauer

Partners in Excellence

The commonality between the two of us is the obsession around helping customers solve complex problems and create great value. My obsession to provide Customer Value Written by Christian Maure r Dave, thank you very much for picking up the challenge. That’s how my obsession to provide customer value was borne.

Customers 124
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24 questions to ask ABM vendors before signing the contract

Martech

Are native integrations with our CRM and/or marketing automation platform available, so we can utilize historical data? If not, is an API available for custom system integrations? What level of customer support is offered, and when is it available (i.e., What are the long-term product roadmap and launch dates? What it is.

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HubSpot’s March 2024 release includes AI management, enhanced CRM features and more

Martech

The latest release enhances team productivity with mobile access to custom objects and provides advanced insights into team HubSpot adoption. This aligns with recent HubSpot updates , which also aimed to simplify processes, empower data-based decisions and improve everything from team engagement to customer interactions.

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3 Ways to Build Customer Loyalty in the First 3 Months

Sales Hacker

Contract renewal dates. A spotlight falls on customer loyalty, an influential force on the revenue secured during contract renewals. While the obvious and important way to build and cultivate customer loyalty is to build a product that people love, the reality is that it takes time.

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