SaaStr

JULY 24, 2019

Hopefully, you could leave this session enabled with a handful of action items or ideas that you can take back to your organizations in order to start to move the needle on net retention. That really helps to reduce purchase friction and allow the CSM to grow the account without working on contracts. First up, hiring well.

X-functional 56

X-functional Engineering Clients Start-ups 56

SaaStr

MARCH 10, 2020

Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. We literally pick up their goods at factories, we put it on to trucks, we take those trucks to docs and airports around the world and we literally move their cargo from point A to point B.

Government 81

Government Up-sell Contract X-functional 81

SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! Harry Stebbings: I love that energy to start with. So I started my career out actually on the venture side of the table. ” I thought this was a particularly interesting one to kind of pick up on. Loving our podcast content? This is awesome.

X-functional 52

X-functional Start-ups Drivers/motivators Go To Market 52

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. Are these really product companies? These companies can scale really efficiently. Actually, two.

Price 59

Price Retail X-functional Healthcare 59

SaaStr

APRIL 23, 2019

Henrique started his first company at 16 and has now built two successful companies from nothing. Learn what he did differently the second time around and the specific decisions he made to drive growth among B2B companies with Brex. How they came up with the idea of Brex, and product market fit. Before it was college.

Launch 63

Launch Pitch Niche Negotiate 63

SaaStr

MARCH 26, 2024

Before diving into your questions, you’ll want to head over to the link below and sign up for an exciting event coming up this week. On Wednesday, March 27th, SaaStr is hosting AI Day, you can sign up for free at this link. Many folks in CS don’t want to hear that their outbound emails are horrific or that they don’t follow up.

Price 94

Price X-functional Growth B2B 94

SaaStr

APRIL 30, 2024

How to build operational excellence into your organization at different stages of the growth curve. The focus was cleaning up and rebooting, which meant exiting two of the four AEs in his first 45 days. 2023 saw the team grow from 6-10 reps, which is pretty modest, and they built an SDR function. Now, they have over 22 BDRs.

Go To Market 102

Go To Market GTM X-functional Objectives and Key Results 102

SaaStr

AUGUST 9, 2019

What about the changing tech stacks and infrastructures makes them vulnerable to up and comers? It’s actually an interesting journey and unique in that unlike most folks these days, a lot of them can stem their history with SaaS starting at SalesForce, as an example. I actually started it at Oracle and it was by accident.

Finance 54

Finance X-functional CRM Engineering 54

Salesforce

OCTOBER 26, 2021

To ensure predictable growth that offered customers digital-first, low-cost entry to products and services, businesses rolled out subscriptions. We started moving away from tracking net-new activity and thinking about a longer revenue cycle.” sign up now. At the same time, economic strains demanded new revenue streams.

X-functional 98

X-functional Sales Growth Contract 98

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Vishal and I talk about what it’s like to start a company from nothing and how his experience at Backupify and InsightSquared helped inform the process. Subscribe to the Sales Hacker Podcast.

Contract 108

Contract X-functional Objectives and Key Results Legal 108

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! And then we decided to start a company. Loving our podcast content?

GTM 52

GTM Price Up-sell Product 52

SaaStr

JUNE 14, 2019

How do they set up the process from there? * Harry Stebbings: Well I would love to start though, with a little bit about you. So for the people that made the cardinal sin for missing our round one, tell me Dave, how did you make your way into the world of SaaS and what was that starting point for you? IOIs are the next step.

Strategize 58

Strategize Quota Non-Profits Price 58

SaaStr

APRIL 30, 2022

In the run up to SaaStr Europa 2022 in Barcelona on June 7-8 , we’re taking a look at some of the top all-time SaaStr Europa sessions. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. Basically you can more easily start using products.

Price 92

Price Launch X-functional Contract 92

SaaStr

MARCH 12, 2019

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. What are you doing up so early? What’s the failure rate for a Series A start up? We are screwing up the scale.

Growth 83

Growth Cross-sell Contract X-functional 83

SaaStr

AUGUST 12, 2020

David Sacks, General Partner at Craft Ventures joins the New New in Ventures to discuss The Cadence and how to structure around it while building a start-up. When you start growing above 50 employees, and certainly get to 100, things change, you now have teams, which means you have functional leaders. billion dollars.

Finance 111

Finance X-functional Launch Objectives and Key Results 111

Hubspot

AUGUST 8, 2019

Percentage of revenue from existing customers (cross-selling, upselling, repeat orders, expanded contracts, etc.). Year-over-year growth. Average contract value (ACV). Percentage of leads followed up with. Percentage of leads followed up within target time range (for example, 8 hours). Market penetration.

X-functional 96

X-functional Quota Cross-sell Contract 96

Sales Hacker

MAY 9, 2019

Create a 2-Page Contract and Get Mutual Commitment [TEMPLATE PROVIDED]. These can become complicated, but start creating only three levels. Here’s a simple example to begin with that covers the SDR, AE and Customer Success Manager (CSM) functions: Table 1. That level of growth costs a total of $300k each year.

SQL 103

SQL Commission Customers Non-Profits 103

SaaStr

MAY 14, 2023

As we gear up for SaaStr Europa 2023 in London on 6-7 June and SaaStr Annual 2023 in the SF Bay Area on 6-7 September , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. OK, so straight up. Next up, we’ve got Nicolas Dessaigne.

Price 93

Price Start-ups Up-sell X-functional 93

SaaStr

NOVEMBER 21, 2020

I do want to start it a little bit on you. But I had wanted to start a company for a long time before that. But it took a lot of thinking up until that point before we ended up pulling the trigger. Or should I start my own company? Or should I start my own company?” Harry Stebbings: Not at all.

E-commerce 103

E-commerce Manufacturing X-functional Retail 103

Sales Hacker

APRIL 14, 2020

She helps growth-oriented B2B, SaaS companies design, implement, and optimize their data strategies, business processes and existing tool stacks to support their customers. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes ,all right in your CRM. Outreach has your back.

Contract 70

Contract CRM Consult Cross-sell 70

SaaStr

AUGUST 15, 2020

I actually just got off the boat, Nick, and scurried up to make sure that I was ready to go for the presentation. Nick Mehta: I got to say pretty good internet up there on the Italian Alps, so I’m impressed. So, you teed it up really well. One, it starts high up in the sales process, right? Jay Snyder: Yeah.

Retail 78

Retail Start-ups Drivers/motivators Up-sell 78

SaaStr

MARCH 1, 2019

Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts? How does Tom think about calculating churn when it comes to multi-year contracts? I started a little legal software company with my Dad in South America.

Contract 46

Contract Price Commission Conversion 46

SaaStr

JUNE 13, 2019

I write a blog at tomtunguz.com that focuses a lot of early stage start-ups and uses a lot of data in order to illuminate different topics. Contract length. How long should a contract be in order to maximize conversion rate? A multi-year contract, a month-to-month contract, an annual contract.

Contract 83

Contract Price X-functional Conversion 83

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. But since startups came into the mainstream, normal people started coming in.

X-functional 70

X-functional Closing Growth Contract 70

SaaStr

FEBRUARY 25, 2020

We have heard a lot of sessions today around ramping up your lead gen, accelerating marketing. Because all of a sudden we start seeing right before we cut the check, we get buyer’s remorse. So five steps to getting started. So starting with culture. Second or third is referrals. Has somebody else bought it?

Prospecting 88

Prospecting Customers Promote X-functional 88

SaaStr

MARCH 17, 2020

I remember in my first week or two at Talkdesk I had one of the sales leaders come up to me and say, “Hey, we’re going to need a reference for this customer that we’re trying to close to help us help sell the deal.” I wanted to start by talking a little bit about the Talkdesk evolution. deal size growth.

Clients 57

Clients Service Customers Start-ups 57

PandaDoc

MARCH 7, 2023

Salespeople quickly adapt to consumer needs and switch up tactics whenever necessary. Sales workflows provide flexible and adaptable roadmaps that can be continually improved to keep up with evolving consumer needs and preferences. And that can only mean one thing, more revenue and growth for your business.

Process 52

Process Objectives and Key Results Pitch Legal 52

PandaDoc

APRIL 12, 2022

NPS is designed to use customer experience as a predictor of satisfaction and future business growth. In fact, they can negatively damage growth by speaking out about their experience. Follow up with respondents. Example: 40 positive responses / 60 total responses X 100 = 67%). 08 x 100 = 8%. Making it actionable.

Customers 52

Customers X-functional Promote Price 52

SaaStr

AUGUST 26, 2022

Open it up if I can help in any way, or I can make it up, but anyone got a question they’ve got to start? Sometimes we’re not as founders, sometimes founders sell their company because they don’t end up being deeply passionate about what it does. So crossover completely frozen, late growth semi-frozen.

Quota 79

Quota Growth Product Closing 79

Sales Hacker

JULY 28, 2020

Conga is changing the way the world works by modernizing, streamlining and automating your documents, contracts, and processes to make it easier to do business. Sam Jacobs : We like to start with the baseball card. Prior to that, we had an IPO, and prior to that, we had really been in hyper growth mode the entire time I had been there.

Sell 61

Sell Presentation Start-ups X-functional 61

SaaStr

MAY 10, 2019

So I started my career on the business side of consulting in the sales force space. I started noticing all these organizations that I had worked in they couldn’t you had to build product. So I started to Go Nimbly, which is the world’s first revenue operation consultancy focused primarily on SaaS companies.

X-functional 54

X-functional SQL Pipeline GTM 54

SaaStr

JANUARY 3, 2020

Listen to the start of the episode for a promo code to our upcoming events! Annual contracts: To what extent do annual contracts dominate today? Why does Tom think in the early days one should be wary of signing too many multi-year contracts? So a huge thank you for putting up with these dulcet British tones once again.

Contract 10

Contract Price Commission Conversion 10

SaaStr

FEBRUARY 21, 2020

As for David, he started his first company in 1977 aged just 22. Listen to the start of the episode for a promo code to our upcoming events! As for David, he started his first company in 1977, aged just 22. Since then David has founded a total of four separate companies and performed one turn-around. Loving our podcast content?

Non-Profits 78

Non-Profits Up-sell Start-ups Product 78

SaaStr

OCTOBER 30, 2020

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. When should one start to use interactive content? I’m excited for this, but I’d love to start with a little bit of context.

A/B testing 79

A/B testing X-functional Launch Start-ups 79

SaaStr

JULY 2, 2020

In Today’s Episode We Discuss: * How Kurt made his way into the world of enterprise SaaS with Dataiku having started his career at Deloitte in Paris? But let’s start with, how did you make your way into the world of SaaS and come to be at Dataiku today? Kurt Muehmel: I joined, started interviewing with them.

Customers 114

Customers Contract Price Education 114

SaaStr

AUGUST 19, 2020

Portag3 Ventures Partner Chris O’Neill discusses leadership and teamwork lessons he’s picked up in his career through a hobby and a metaphor of sailing. I grew up in a really small town in Canada on the shores of Lake Huron and in that community, sailing was a really big part of the community and the way of life.

E-commerce 101

E-commerce Price Start-ups Growth 101

Sales Hacker

JUNE 20, 2019

Doing that, you end up learning things that aren’t immediately obvious to everyone else. 2) Sales Ops starts as a tech-savvy SFDC Admin (often an introvert BDR transfer). How to get started fixing your coaching culture. Shored up our weaknesses by adding tech. Why go so deep? The Coaching Maturity Model introduced.

Quota 70

Quota X-functional Strategize Contract 70