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Dear SaaStr: What is the Best Way to Deal With an “Unauthorized Signer” on a Contract?

SaaStr

Dear SaaStr: What is the best way to deal with an “unauthorized signer” on a contract in SaaS sales? A large company signed a contract to buy about $30K worth of software from us, and then the person who signed the contract said he didn’t have the authority to. I’ve been there, on both sides of it.

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4 Unexpected Learnings from Databricks’ Sales Growth Machine From Its VP of Sales

SaaStr

4 Unexpected Learnings from Databricks’ Sales Growth Machine Calendar scraping reveals top performers spend disproportionate time on new prospects – Databricks uses calendar data to track how their best AEs allocate time, discovering that overachievers focus on prospect development over existing accounts.

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Top 27 Small Business Tools to Boost Productivity

Salesforce

Clearbit : By enriching prospect data inside your CRM, this tool organizes potential customers’ contact information, including social media handles. Drift : Using prospect engagement data directly from your website, this tool helps craft conversational messaging and hyper-personal chat functions. Efficiency 8.

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5 ways to crush sales bottlenecks and accelerate deals in 2025

Martech

Tools like Calendly or HubSpots meeting scheduler let prospects see when youre available and book a time instantly. The easier prospects can book, the faster sales can move. Why it works Streamlining scheduling isnt just about convenience; it shows prospects youre organized and respectful of their time. But then silence.

CRM
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Why the Basics Still Beat Fancy: The Unsexy Skills That Close Deals

Sales Gravy

Youre hoping your sequence will nurture your prospect into buying without you having to actually sell. Fancy decks, CRM tagging, and custom email flows feel like progressbut they dont get the contract signed. Your job isnt to make the prospect feel warm and fuzzyits to guide them to a decision. But automation doesnt close deals.

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How to Use AI to Close More Sales

Hubspot

When a prospect first reaches out for more information, I’ve found that engagement is at its peak. Even when talks progress all the way to a signed contract, they will never be as engaged as they were in that initial moment when a problem arose and curiosity about your solution struck. Wondering how to achieve this lofty goal?

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IAB releases updated IAB Diligence Platform

Martech

State privacy laws now emphasize accountability, requiring businesses to ensure partners handle personal information lawfully, with mandatory audit provisions in contracts,” said Michael Hahn, EVP, general counsel, IAB and IAB Tech Lab, in a release. And that’s where a solution for all these parties comes in. Comprehensive compliance.