SaaStr

NOVEMBER 13, 2024

So the latest SaaS leader to cross $1B ARR is Klaviyo. 80% of Top 50 Customers Using their SMS Product Cross-selling is working well for Klaviyo and key to maintaining growth. #8. But SMBs in the middle have become more cost and price-sensitive. #10. It was the only SaaS IPO on 2023. The only one! SMB Weaker.

Cross-sell 119

Cross-sell Growth Price Up-sell 119

SaaStr

NOVEMBER 6, 2024

Yes, Atlassian’s roots are selling to developers. Seat Expansion Driving Growth, Along with Cross-Sell of New Products Long live per-seat models and pricing! A Big AI Push, But Being Very Conservative on Consumption Pricing For now, Atlassian is sticking mainly to per-seat pricing.

Cross-sell 114

Cross-sell Price Growth Up-sell 114

ClickFunnels

JULY 2, 2021

Table of Contents #1 Set Up a Value Ladder Sales Funnel #2 Add Cross-Sells, Upsells, and Downsells #3 Use the Hook, Story, Offer Framework #4 Optimize Your Marketing To Attract More Dream Customers #5 Be Proactive About Getting Social Proof Keep Optimizing Your Sales Funnel! 2 Add Cross-Sells, Upsells, and Downsells.

Cross-sell 246

Cross-sell Sales Niche Price 246

SaaStr

DECEMBER 8, 2024

Has Quitting Culture Now Crossed Into Founder CEOs? #3. How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk #4. What It Really Takes to Sell To Developers and Engineers with CRO @ Komodor #5. Top Posts: #1. Should We Still Do 1-on-1s? 93% of You Say Yes #2. Webinars Almost Always Work.

Cross-sell 112

Cross-sell Price Engineering Sell 112

SaaStr

NOVEMBER 17, 2024

So the other day on Workshop Wednesday Andy Wilson, founder CEO of Logikull , and I did a deep dive on what it’s really like selling your company to Private Equity for almost $300,000,000! Andy had to completely reboot the team to reignite growth, pushing past $30m+ ARR by 2023 and selling to a top private equity firm.

Legal 116

Legal Cross-sell Negotiate Growth 116

Salesforce

NOVEMBER 19, 2024

Enter competitive pricing. There are cases in which a business brings an entirely new product or service to the marketplace and is able to set prices as high as customers will tolerate. However, most companies are up against established rivals who compete on price. What you’ll learn: What is competitive pricing?

Price 52

Price Profit margin Territory Cross-sell 52

Hubspot

SEPTEMBER 6, 2022

According to HubSpot’s 2022 Sales Strategy Report , the third most popular goal for sales professionals in 2022 is prioritizing relationships with existing customers over new ones, and they’ll do so through upselling and cross-selling. How are reps cross-selling? How are reps down-selling? How are reps upselling?

Cross-sell 83

Cross-sell Sell Referrals Promote 83

Martech

OCTOBER 22, 2024

The more in-depth and relevant the page (like pricing or case studies), the higher the score. Existing customers Take note of existing customers to identify opportunities for up-selling and cross-selling, which can be beneficial for improving lead scoring.

Cross-sell 122

Cross-sell Lead generation GTM Territory 122

ClickFunnels

NOVEMBER 15, 2021

Want to get clarity on how to effectively sell online? Also, remember that just because your lead magnet is free, doesn’t mean that you don’t need to “sell it”. Typically, this process is automated, the selling is done via a follow-up email sequence. Why sell anything at such a low price? Continue reading….

Lead generation 289

Lead generation Process Cross-sell Up-sell 289

Veloxy

JUNE 21, 2022

Before the pandemic, Salesforce found that most customers were demanding a team selling approach to satisfying their needs. Fast forward to today’s post-pandemic business world, and our research shows that sales teams are starting to put the customer experience first—and team (or collaborative) selling is an integral part of that sales plan.

Sell 189

Sell Inside sales Sports Cross-sell 189

Martech

JUNE 11, 2025

It drove a short-term spike in sales, yet it stole full-price sales from the future and hindered a genuine connection or understanding of the customer’s long-term needs. When we focus on how people want to buy rather than just what we have to sell, we drive more meaningful MQLs. This approach is expensive and unsustainable.

Pipeline 113

Pipeline B2B Cross-sell Education 113

ClickFunnels

JANUARY 30, 2022

Cross-selling and Upselling. The art of cross-selling and upselling is all about getting the customer to buy more products. Cross-selling gets the customer to enter a new funnel with a new product. This offer involves getting them into a funnel that is only available to them and other customers like them.

Cross-sell 246

Cross-sell Technique Up-sell Start-ups 246

The 5% Institute

NOVEMBER 1, 2021

In this article, you’ll learn eight powerful and effective new realtor tips so that you can sell more homes, consistently. In this guide, you’ll learn our recommend new realtor tips and how to sell more homes, by using a system followed and successfully executed by our Students from various countries, and who speak many different languages.

Real Estate 145

Real Estate Sell Cross-sell Objectives and Key Results 145

Partners in Excellence

MARCH 26, 2024

It’s a solution that addresses the way buying is changing, integrating digital and personal selling. But what really interested me were Bill’s perspectives on where buying and selling is headed and how we must change our engagement strategies to work with buyers more impactfully.

Sell 137

Sell Cross-sell Finance B2C 137

Salesforce

NOVEMBER 2, 2023

That’s the beauty of effective cross-selling. What you’ll learn: What is cross-selling? See how it works What is cross-selling? Cross-selling is a sales strategy where a seller offers complementary products or services to existing customers, delivering more value while increasing revenue.

Cross-sell 69

Cross-sell Sell Quota Pitch 69

Sales Pop!

AUGUST 20, 2021

These can be a unique selling proposition, recommendations, business launch questions, success stories, demonstrations, and presentations. B2B companies sell their products or services to other companies instead of selling them to customers. selling a different product or upgrading their current product to a new version).

Inside sales 246

Inside sales B2B CRM Price 246

Partners in Excellence

APRIL 28, 2021

I was involved in a fascinating Clubhouse discussion on the future of selling. As we see more organizations move to permanent work from home or other more flexible workplaces, how we want to sell/engage becomes less important than the pragmatic, how does the customer want to engage. How do we help them recognize these challenges?

Sell 134

Sell Cross-sell Up-sell Technology 134

Salesforce

OCTOBER 15, 2024

A sales invoice is a document issued by a seller to a buyer, detailing the products or services sold, quantities, prices, and payment terms. They also offer insight into a customer’s history of purchases, making them the key to cross-selling and upselling products. Learn how Revenue Cloud can help.

Finance 104

Finance Territory Price E-commerce 104

Sales Hacker

JANUARY 24, 2025

Too often, businesses treat these as separate domainsone focused on development, the other on selling. Pricing and packaging is the link between product and growth Pricing and packaging are more than just setting a pricethey help customers understand the value of your product, how they use it, and whether they stick with it long-term.

GTM 95

GTM Cross-sell Finance Price 95

Salesforce

SEPTEMBER 10, 2024

With AI and data analytics, agents can enhance customer satisfaction while contributing to sales through personalized recommendations, upselling, and cross-selling. That’s especially true as many consumers are making decisions based on price, and most retailers are pushing price increases back on brands.

Service 69

Service Customers Cross-sell Contact 69

Salesforce

JUNE 17, 2025

Onboard fast, sell faster See how Sales Cloud speeds up the sales cycle with data and AI, making you more efficient at every step. Select a category like Pricing, Challenge, or Objection to see topline insights, or search by keyword for specific topics. This is just the tip of the productivity iceberg.

Sell 52

Sell Territory E-commerce Sales 52

SaaStr

DECEMBER 15, 2024

Has Quitting Culture Now Crossed Into Founder CEOs? #3. How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk #3. How to Leverage Pricing and Packaging to Drive Revenue with Miro, Loom, OpenAI, and Splunk #3. Is SaaS Back? (TL;DR: TL;DR: It Sure Feels Like It) #4. Stay Longer.

Price 103

Price Cross-sell B2B Engineering 103

SaaStr

JULY 24, 2023

So price increases have been the name of the game in SaaS for the past 12 months, in many (not all) cases to help make up for slowing growth: Zendesk up 16% Salesforce up 9% Google Workspace up 20% HubSpot up 12% Webflow up 16% Shopify up 33% Slack up 10% And some of them like Slack and Salesforce hadn’t raised list prices in quite some time.

Price 98

Price Cross-sell Gaming Follow-up 98

SaaStr

MAY 2, 2025

That theyve already tried to sell us multiple times. And so the CROs top ideas are (1) raise prices and (2) monetize the base as aggressively as possible. Back in the day, we were the first app on Salesforce AppExchange to cross 1,000 5 star reviews. We finally did, and it turned out, the agenda was just Yet Another Upsell.

Customers 66

Customers Cross-sell Referrals Growth 66

SaaStr

APRIL 30, 2025

Churn and Expansion : For existing customers, analyze churn rates, upsell/cross-sell performance, and NRR (Net Revenue Retention). This includes contracts, pricing approvals, and any legal requirements. If so, why? Metrics like time spent in each stage and reasons for lost deals can provide clarity.

Cross-sell 70

Cross-sell Pipeline Legal Contract 70

SaaStr

FEBRUARY 7, 2025

In the latest episode of SaaStr’s CRO Confidential Series, our host Sam Blond sits down with Ron Gabrisko, CRO of Databricks , to unpack the journey from $1M in ARR to crossing $3B ARR at the end of January 2025. These early conversations helped shape Databricks product, pricing, and go-to-market strategy. Talk to users.

Technical Sales 69

Technical Sales Inside sales Cross-sell Account management 69

SaaStr

APRIL 13, 2025

” Cross-selling generates $5M+ in new monthly revenue – Rippling’s cross-sell motion alone drives over $5 million in net new ARR each month before counting any new customer acquisitions. Seek pricing advantages : Structure offerings so customers save money by buying multiple products from you.

Cross-sell 61

Cross-sell Launch UX Up-sell 61

Salesforce

NOVEMBER 25, 2024

This included Agentforce Campaigns , sending multichannel journeys with email and SMS, and advanced personalization features like Cross-Object Merge fields. Agentforce, Cross-Object Merge Fields, and SMS require Data Cloud as a prerequisite. Cross-Object Merge Fields. If you want to send SMS messages, you’ll need SMS credits.

Cross-sell 64

Cross-sell Customers Territory Campaign 64

RingDNA

MARCH 26, 2025

If you live for weekend trout fishing trips you might slip it in there, but not at the expense of describing the products or services you are selling. For example, say you sell commercial property insurance. SDRs & Sales Reps: LinkedIn is the perfect playground for social selling. Forget cold calling as your only tool.

Closing 62

Closing B2B Sell Referrals 62

PandaDoc

OCTOBER 15, 2024

Pricing and discount management: establish, change, and track pricing and discounts in with one tool Contract generation and management: Use a pre-built template to generate proposals and contracts faster, while easily seeing their statuses. Approval management: set the order for document approvals before it’s moved to the next step.

Legal 52

Legal Contract Cross-sell Finance 52

ClickFunnels

JANUARY 28, 2022

That being said, the goal of lead generation isn’t to collect as many email addresses as possible, it’s to get the contact details of your dream customers so that you could then sell them your products. Add Upsells, Cross-Sells, and Downsells to Your Offers. Less value, lower price. That wouldn’t make any sense, right?

Lead generation 217

Lead generation Cross-sell Profit margin Contact 217

Sales Pop!

JANUARY 5, 2023

A few verses later in the same book and chapter of Proverbs, a warning is issued about buyers who would loudly complain about a transaction to the merchant so that the merchant would lower the price. The buyer would leave and then boast loudly to their cohorts about how they had unfairly cheated to drive down the price. The Mismatch.

Pipeline 235

Pipeline CRM Intrinsic Networking 235

SaaStr

MARCH 16, 2024

Dear SaaStr: I Have Some Shares in a Successful Start-Up I Worked At, But the Company Won’t Let Me Sell Them. And while it mainly impacts ex-employees, it also impacts angel and seed investors who are often blocked from selling as well. But once you cross 10 sells or so, most lawyers tell you it’s a formal tender offer.

Start-ups 114

Start-ups Up-sell Sell Cross-sell 114

Martech

FEBRUARY 18, 2025

With data collection at an all-time high, some marketers cross the line, using personal details (e.g., Consider the Oasis comeback tour, where data on user behavior and demand fueled dynamic ticket pricing , leaving fans paying more than triple the original asking price. The solution is “un-marketing.”

Trust 80

Trust Cross-sell Non-Profits Drivers/motivators 80

Salesforce

APRIL 2, 2025

These insights offer an opportunity for sales teams to tailor their outreach and identify upsell and cross-sell opportunities. Create an easy path to expansion through tiered pricing or premium features. Subscription-based pricing: A set monthly or annual fee for accessing the product or service.

Product 86

Product Territory Sales Price 86

Salesforce

OCTOBER 18, 2024

You can sell products without holding inventory by partnering with suppliers who ship directly to customers. Service-based businesses Instead of selling physical products, service-based businesses offer customers value by providing expertise, skills, or labor. Look for cross-promotional opportunities to boost brand awareness.

Minimum Viable Product 111

Minimum Viable Product Cross-sell Niche Legal 111

Heinz Marketing

AUGUST 25, 2020

When you think about how you sell and market your solutions, you might think you’re only addressing a single person – maybe it’s the one who signs on the dotted line; or the person in charge of implementation; or even the end user. It is typically representative of price ranges in the hundreds of thousands to more than $1 million.

B2B 128

B2B Sell E-commerce Cross-sell 128