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Maximizing profits: Strategies for earning through loyalty programs by Comarch

Martech

These programs aren’t just about rewarding repeat business — they’re strategic tools that cultivate lasting relationships with customers, fostering a sense of connection and value. Cost savings Loyalty programs are not only a money maker, they are also a money saver.

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Maximizing profits: Strategies for earning through loyalty programs by Comarch

Search Engine Land

These programs aren’t just about rewarding repeat business — they’re strategic tools that cultivate lasting relationships with customers, fostering a sense of connection and value. Cost savings Loyalty programs are not only a money maker, they are also a money saver.

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Sales Quota: The Complete Guide to Hitting & Crushing Quota in 2023

Veloxy

Identify the sales cycle Understanding the sales cycle of your business is important when setting quotas. Sales cycles can vary in length and complexity depending on the product or service being sold. Let’s now review three unique types of selling quotas : activity quotas, revenue quotas, and profit quotas.

Quota 246
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3 Tips to Drive Revenue Growth with Customer Retention

Heinz Marketing

The most successful B2B companies carefully optimize their customer retention and re-engagement strategies to focus on reducing churn and growing repeat business. Gaining repeat business is all about what you do throughout the entire customer experience. Before, during, and after the sale.

Growth 109
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Proactive Customer Service: You Read My Mind, and Earned My Trust

Salesforce

Using behavior and product data, agents can identify potential customer needs and proactively reach out to them with information and take action on next steps. Predictive analytics identify trends and patterns, enabling companies to address potential issues and find upselling and cross-selling opportunities proactively.

Trust 105
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10 Ways to Add Value to Your “Thank You” Page

ConversionXL

Our psychological default is for “ post-purchase rationalization ,” a cognitive bias whereby someone who has purchased a product or service overlooks any faults or defects to justify their purchase. There’s a CTA to start a free trial for a product you’ve already purchased, which makes no sense. Pitch an upsell or cross-sell.

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Sales and customer service have more in common than you might think

Salesmate

Experience is what customers feel and go through when interacting with your business. The whole experience starts with your sales reps who help customers find and choose the right product or service that fulfills their needs. Customer service can be a profit center, too. Customer service and sales teams work better in alignment.

Service 110