Martech

MARCH 4, 2024

I am the first generative AI chatbot for marketing technology professionals. Prompt What are the top five metrics to track with a customer journey orchestration tool? Conversion Rate: This metric measures the percentage of customers who complete a desired action or goal, such as making a purchase or signing up for a newsletter.

Customers 92

Customers Objectives and Key Results Manufacturing CRM 92

Salesforce

OCTOBER 18, 2023

Demand generation marketing (or “demand gen,” for short) means finding, learning about, and winning over potential customers. In this piece, we’re going to walk you through some of these challenges, the keys to overcoming them, the objectives and processes that fuel successful demand gen, and why good demand gen is worth the effort.

Objectives and Key Results 111

Objectives and Key Results Customers Drivers/motivators Lead generation 111

Martech

APRIL 3, 2023

If your B2B go-to-market strategy doesn’t prioritize delivering a personalized and engaging experience for your audience, you could be missing out on potential customers and growth opportunities. This article is a guide to conversational marketing and why it should be a key component of your B2B go-to-market strategy.

GTM 127

GTM B2B Conversion Objectives and Key Results 127

Martech

OCTOBER 26, 2021

“Leading companies will win digitally by continually innovating brand experiences that drive transformative results,” said Dave Mankowski, Chief Growth Officer for CX software company Bounteous, at our recent MarTech conference. Marketers need to make sure the new tech is yielding results in the form of insights and performance.

Technology 127

Technology Technology E-commerce Objectives and Key Results 127

Lead Fuze

FEBRUARY 7, 2022

With the rise of sophisticated sales tools, cloud technology, and big data, sales operations have become essential to the success of a company’s sales department now more than ever. The key to getting people motivated is giving them a sense of purpose. Sales process optimization. Technology. Data analysis.

Territory 52

Territory Objectives and Key Results Negotiate Contract 52

Veloxy

JUNE 15, 2023

As sales professionals navigate this ever-changing landscape, the secrets to their success lie in adapting to industry trends , leveraging technology, and honing essential skills. Short Summary Outside sales is a process that involves traveling to meet potential customers and build relationships.

Outside Sales 264

Outside Sales Objectives and Key Results Negotiate Territory 264

Veloxy

NOVEMBER 17, 2021

Sales acceleration is a trending strategy due to the growing deployment of B2B engagement, analytics, and content technologies. While sales technology can check a lot of boxes for increasing deal velocity, there are plenty of other sales tactics that can accelerate sales sooner rather than later. Simplify the Sales Process.

Process 162

Process SQL Objectives and Key Results Contact 162

Salesforce

FEBRUARY 21, 2024

In some industries, people are afraid they’ll lose their jobs to technology. That’s where technology comes in. Get the free guide The 4 technologies shaping the future of field service Every day another talented mobile worker retires, and what leaves with them is the wealth of information they’ve accumulated after years in the field.

Technology 69

Technology Technology Service Objectives and Key Results 69

Salesforce

JULY 13, 2021

Customer service automation is key to efficiency in the contact center. But according to research from Boston Consulting Group (BCG) , 70% of digital transformation efforts fall short of their objectives. Here are five steps to ensure that your customer service process automation is primed for success: 1.

Service 97

Service Process Customers Cross-sell 97

Martech

NOVEMBER 14, 2023

AI: The shiny object became a genuine business tool Artificial intelligence (AI), and more specifically generative AI for creating copy and images, was the hot discussion topic of the year. I also expect companies will apply this technology in reasonable ways. These three developments stood out for me this year. That’s exciting.

Retail 129

Retail Niche Objectives and Key Results Technology 129

Martech

MAY 25, 2022

As a marketing leader, you’re tasked with turning potential customers into revenue. But do you have the right technology to achieve your goals? As you evaluate your martech stack, you might realize that you need to do more than use the right technology — you need to optimize it. Selecting the right technology platform.

Technology 109

Technology Technology Objectives and Key Results Construction 109

PandaDoc

MAY 7, 2024

An effective lead management process is one of the most critical factors driving sales through your funnel. When you capture the attention of a potential customer, this is the moment a lead is born. However, how that lead plays out, whether that person becomes a paying customer or client, is another matter.

Process 52

Process Lead generation Objectives and Key Results Legal 52

Salesforce

APRIL 30, 2024

Behind every customer experience is a set of fine-tuned metrics. Customer service metrics are the performance indicators you use to measure everything from agent efficiency to customer satisfaction. What you’ll learn: What are customer service metrics? Why are customer service metrics important?

Service 52

Service Customers Objectives and Key Results CRM 52

Salesforce

DECEMBER 11, 2023

The focus shifts away from innovation as your employees wrestle with mundane, manual processes like data entry. It’s a battle between administrative burdens and elevating the customer experience – a situation that happens all too often. Meanwhile, 95% of IT decision-makers are turning their focus onto process automation.

Process 69

Process Objectives and Key Results Healthcare Finance 69

Martech

MARCH 21, 2024

As artificial intelligence technologies rapidly advance, marketing teams are tasked with integrating these powerful tools into their existing operations. Define your goals and priorities Before integrating AI into your MOps, you must clearly define your objectives. Customer insights. How will AI streamline your operations?

Objectives and Key Results 109

Objectives and Key Results Strategize Technology Technology 109

Martech

APRIL 12, 2024

For many CMOs and marketing organizations, programs are becoming powerful tools for aligning diverse initiatives and driving strategic objectives. They work closely with program managers, who ensure alignment with market demands, customer needs and the company’s overall vision by managing offerings at a program level.

Product 106

Product Objectives and Key Results Strategize Technology 106

The 5% Institute

JUNE 8, 2023

What is a sales process, and why is it important? Whether you’re selling products or services, having an effective sales process in place is crucial for driving revenue and achieving business growth. It involves a series of steps designed to identify, engage, and convert potential buyers into paying customers.

Process 52

Process Objectives and Key Results Represent Sales 52

Martech

MAY 17, 2022

If we just had more time and resources then we could produce a better result.”. There are dozens of ways to reach your ideal customers with new channels and distribution methods popping up constantly. And new tools and technologies lure us in with their bold promises of better, faster, and easier results.

Objectives and Key Results 117

Objectives and Key Results Technology Technology Follow-up 117

Salesforce

APRIL 10, 2024

How much do your customers like their self-service customer service experience with your business? Self-service lets your customers find the answers they need on their own time, without the help of an agent. Enabling your customers to help themselves also increases efficiency.

Service 59

Service Customers Objectives and Key Results Angle 59

Martech

SEPTEMBER 28, 2021

It’s really important that marketers leverage your existing marketing elements creatively to help sales close deals with key accounts,” Didner said. If you want to create campaigns, you can think about some creative ideas for your salespeople to engage with key accounts.”. Value data privacy to build customer trust. Didner said.

Campaign 104

Campaign Objectives and Key Results Customers B2B 104

Sales Hacker

DECEMBER 20, 2021

As a result, much of the evaluation, investment, and rollout of virtual training technology in 2020 was rushed, limited in scope, and poorly planned. It’s still “sink or swim” in the age of customer experiences. And for 90% of customers, businesses are failing at onboarding. How to maximize customer training investment.

Objectives and Key Results 96

Objectives and Key Results Customers Technology Technology 96

Veloxy

MARCH 15, 2023

It is a comprehensive approach that helps organizations increase their revenue growth by aligning their sales, marketing, and customer success efforts with their business objectives. This results in higher customer satisfaction, increased customer loyalty, and improved customer retention.

Cross-sell 246

Cross-sell Objectives and Key Results Growth Teamwork 246

Sales Hacker

OCTOBER 10, 2019

Which is why I’m going to outline some key concepts that should be considered and some pitfalls to avoid when designing the CRM process for a lead-to-cash cycle. Here’s what we’re going to cover: Salesforce objects. Sales process stages. Data Governance & Salesforce Objects. Customer Record Objects.

Government 58

Government Process Objectives and Key Results Commission 58

Veloxy

NOVEMBER 22, 2023

Mastering field sales management is essential to achieving this vision, and it all begins with understanding the role, building a high-performing team, and implementing effective sales processes. Key Takeaways Field Sales Managers are responsible for setting targets, developing strategies and providing guidance to their team.

Territory 130

Territory Objectives and Key Results Represent Drivers/motivators 130

Highspot

DECEMBER 5, 2023

Explore a range of sales process examples and learn how to align with the customer’s journey for better buyer engagement , relationships, and sales success. What is a Sales Process? Sales Methodology Sales Process Examples Sales Process Mistakes to Avoid Mastering Your Sales Process With Highspot What is a Sales Process?

Process 52

Process Real Estate Objectives and Key Results Negotiate 52

Lead Fuze

SEPTEMBER 2, 2023

How do you convert casual browsers into loyal customers? It’s not just about generating leads; it’s about building relationships with potential customers over time. Let’s delve deeper into this key strategy for sales success. It’s about building relationships with potential customers or leads.

Objectives and Key Results 52

Objectives and Key Results Non-Profits Trust Sales 52

Lead Fuze

MAY 26, 2023

Tracking Progress With Google Analytics Google Analytics is your go-to tool for monitoring traffic sources, user behavior, conversion rates, and other key performance indicators (KPIs). Zapier connects various apps and tools you’re already using, streamlining processes across the board. Say goodbye to manual work. No problem.

Objectives and Key Results 98

Objectives and Key Results Price Strategize Clients 98

Veloxy

MAY 24, 2023

Sales velocity measures the SPEED at which deals move through your sales pipeline, resulting in shorter sales cycles, higher conversion rates, and increased revenue generation. Understanding Sales Velocity To harness the power of sales velocity, it’s crucial to grasp its fundamental concept and its key components. What is it?

Objectives and Key Results 130

Objectives and Key Results Pipeline Pharmaceutical CRM 130

Martech

JANUARY 8, 2024

I am the first generative AI chatbot for marketing technology professionals. Prompt Can you outline a CDP use case that targets lapsed customers? Answer A use case that targets lapsed customers with a customer data platform (CDP) can be outlined as follows: 1. I am trained with MarTech content.

Customers 70

Customers Click Through Rate Objectives and Key Results A/B testing 70

Veloxy

NOVEMBER 15, 2022

This guide to account based selling for beginners will answer all of your key questions, such as: What is account based selling? It focuses on utilizing prospecting processes, which enables Sales Development Representatives (SDRs) to screen multiple pre-qualified business accounts, and subsequently guides their future sales decisions.

Sell 246

Sell Objectives and Key Results SQL B2B 246

PandaDoc

OCTOBER 3, 2023

Key takeaways AI can enhance sales processes in many ways, from providing customer insights to automating tasks. As AI evolves, sales processes will become more predictive and proactive. Virtual selling, role evolution, ethical practices, and immersive technologies will also emerge.

Process 52

Process Objectives and Key Results X-functional Sales 52

Martech

OCTOBER 30, 2023

It has come a long way from its origins in the 1990s and is now powered by advanced technology, behavioral data and a plethora of marketing tools. It also offers strategic insights for CMOs to create genuine human connections with their customers in an increasingly data-driven world. The result?

Objectives and Key Results 121

Objectives and Key Results Strategize Legal A/B testing 121

Martech

MARCH 27, 2024

This article explores the potential benefits and challenges of implementing an ABM strategy, along with key factors to consider when evaluating its suitability for your organization. ABM enables marketers to create customized content and messaging for each targeted account, fostering stronger connections.

B2B 110

B2B Objectives and Key Results Strategize CRM 110

Highspot

JANUARY 18, 2024

Customers crave fast, clear, and hassle-free buying experiences. But with SNAP selling’s concise and customer-centric approach, you can enhance sales performance by reducing stress and focusing on needs. What Does a “Frazzled Customer” Look Like? Adapting to customer behavior is essential for successful sales.

Sell 52

Sell Real Estate Customers Healthcare 52

Martech

JANUARY 29, 2024

I am the first generative AI chatbot for marketing technology professionals. Here are some key areas where generative AI can make a significant impact: Content Generation: Generative AI can help startups create high-quality and engaging content at scale. I am trained with MarTech content. Here’s something somebody asked me!

Objectives and Key Results 97

Objectives and Key Results Lead generation Growth Campaign 97

Martech

MAY 14, 2024

This approach extends beyond mere article analysis and pulls from extensive networks of content worldwide and across languages, moving the results far beyond the traditional constraints that were only available at the categorical level. Look back and analyze past campaign performance to understand any contextual implications.

Objectives and Key Results 100

Objectives and Key Results Niche Networking Campaign 100

Salesforce

DECEMBER 7, 2023

With the rise of AI , everyone has seen how businesses can use AI to simplify and improve their processes. First, recognize enduring principles, such as prioritizing customer success and ensuring a personalized user experience. The latest technology can make a big impact, but your success hinges on how you use it.

Objectives and Key Results 119

Objectives and Key Results Government User Experience Trust 119