Martech

DECEMBER 11, 2023

I am the first generative AI chatbot for marketing technology professionals. Prompt How should marketing integrate with technology efforts? Answer Marketing should integrate with technology efforts by ensuring that the chosen marketing technology aligns with the existing martech stack. I am trained with MarTech content.

Technology 107

Technology Technology B2C Government 107

Salesforce

APRIL 24, 2024

It’s not possible (yet) in the physical world, but with zero copy integration, that’s how you can handle your customer data. Some of them are reluctant to adopt a customer data platform (CDP) because they don’t want to duplicate data. This process is sometimes called data sharing. What is a data warehouse?

Customers 111

Customers Transportation Government UX 111

Martech

SEPTEMBER 26, 2023

Martech is a lot more than marketing technology. “It Martech is really at the intersection of technology, strategy and people, he said. The north star for the design and features of a martech stack must be the customer-centric outcomes it provides. Business email address Subscribe Processing. Registration is free.

Technology 120

Technology Technology Objectives and Key Results Service 120

Martech

SEPTEMBER 22, 2022

Successful marketers embraced a customer-centric approach long before the pandemic. But changes over the last two years have impacted what customers expect from experiences, and marketers need to use every technology they can in order not to leave their customers behind. Using technology to listen and understand.

Technology 94

Technology Technology Customers Meeting 94

Sales Pop!

JUNE 23, 2023

Continuing our series on complexity , let’s now examine how we harness the vast complexity involved with today’s technology. To accomplish this, we have utilized cybernetic principles, as illustrated in the technology portion of the Pipeliner Philosophy Wheel. One of our major missions is to reduce complexity in the lives of our users.

Technology 98

Technology Technology Pipeline CRM 98

Martech

DECEMBER 6, 2023

Channel99, the B2B performance marketing platform, has launched its new “view-through” technology for digital campaigns. The technology uses a universal, cookie-free impression pixel that customers can add to digital campaign content to track reach, engagement and impact. Business email address Subscribe Processing.

Launch 108

Launch Campaign Technology Technology 108

Heinz Marketing

SEPTEMBER 30, 2022

According to Scott Brinker’s most recent Marketing Technology Landscape , there are 9932 (and counting) solutions in the marketing technology space. Our motto is always strategy first, technology second. We believe that technology needs to support your marketing strategy, not be your marketing strategy. Getting Started.

Technology 119

Technology Technology Start-ups Represent 119

Martech

APRIL 12, 2024

The current business environment — increasingly omnichannel but with a heavy reliance on digital — requires successful marketers to capture, analyze and leverage data to deliver timely personalized interactions across every customer touchpoint. Fully 75% of global 100 organizations say CX is a top priority, according to Forrester Research.

Customers 102

Customers B2C Healthcare Retail 102

Martech

APRIL 15, 2024

What will customers remember after they have experienced your website, product, service or people? A tremendous amount of investment and resources are being focused on integrating AI into the customer experience , from automating responses to comments on social media to improving the call center experience. Mission accomplished.

Customers 121

Customers Hospitality Technology Technology 121

Martech

NOVEMBER 14, 2023

I am the first generative AI chatbot for marketing technology professionals. Prompt: What does a Marketing Technology Manager do? Answer: A Marketing Technology Manager, also known as a maestro, plays a crucial role in the implementation and integration of marketing software within an organization.

Technology 102

Technology Technology Customer Relationship Management Negotiate 102

Accent Technologies

JULY 18, 2023

Large Language Model AI technology like Custom ChatGPT represents the beginning of the Sales AI age. By leveraging cutting-edge AI technology like customized ChatGPT, we can refine raw data into a format that can be understood, analyzed, and acted upon, transforming data from simple facts into actionable insights.

Technology 52

Technology Technology Customers Pipeline 52

Martech

AUGUST 22, 2023

Account-based marketing (ABM) is a B2B strategy with evolving technology that helps marketers identify in-market prospects and craft digital experiences for buying groups and individual group members. The strategy and technology go hand-in-hand because ABM is intrinsically strategic. Business email address Subscribe Processing.

Technology 95

Technology Technology Intrinsic Pipeline 95

Spiro Technologies

OCTOBER 12, 2023

Transcript Adam Honig: I’m going to introduce you and say that you’re the Director of Sales and Marketing of Marlin Technologies, is that still the right title to use? We make custom electronics for what we generally refer to as “off-highway vehicles.” Tell me a little bit about acquiring new customers in this space?

Technology 59

Technology Technology Customers Manufacturing 59

Martech

DECEMBER 26, 2023

Marketers will improve customer experience in 2024 so brands can remain competitive and demonstrate to customers that they matter. In 2024, keys to customer success will include better personalization delivered at scale by ramped-up automation and generative AI. Every year the bar gets raised.

Customers 143

Customers Retail GTM Trust 143

Martech

MARCH 14, 2022

Embarking on a journey to marketing technology transformation is also not without disappointments. Read on for a proven approach to unlock the power of your marketing technology and tip the odds of transformation success in your favor. If you’re in the process of procuring one of those things, stop.

Technology 129

Technology Technology Objectives and Key Results Drivers/motivators 129

Martech

MARCH 14, 2024

The launch of OpenAI’s text-to-video tool Sora highlights a broader AI problem that too many marketers ignore: With so much AI-generated content out there, customers don’t know what’s authentic. Consider these ways customers often react at different touchpoints when AI is involved. Do customers have control over how their data is used?

Trust 112

Trust Customers Healthcare Service 112

Martech

AUGUST 10, 2023

While Artificial intelligence (AI) has been a part of marketing technology for some time, ChatGPT’s launch made the topic white-hot. Lytics ’ customer data platform now has AI/ML Automated Identity and Profile Management. vcita , is adding BizAI to its SMB-focused technology platform for SMBs. ” Get MarTech! In your inbox.

Technology 93

Technology Technology Campaign Launch 93

Salesforce

FEBRUARY 21, 2024

In some industries, people are afraid they’ll lose their jobs to technology. That’s where technology comes in. Get the free guide The 4 technologies shaping the future of field service Every day another talented mobile worker retires, and what leaves with them is the wealth of information they’ve accumulated after years in the field.

Technology 69

Technology Technology Service Objectives and Key Results 69

Salesforce

APRIL 25, 2024

Good customer service is important — whether we’re receiving or providing it. But what is good customer service, anyway? Good customer service means meeting customer needs and expectations consistently. Our research found that 88% of customers say good customer service makes them more likely to purchase again.

Service 52

Service Customers E-commerce CRM 52

Martech

JUNE 1, 2023

While Artificial intelligence (AI) has been a part of marketing technology for some time, ChatGPT’s launch made the topic white-hot. The digital services provider introduced TaskGPT, a customer service application for clients that uses generative AI. Business email address Subscribe Processing. Get MarTech! In your inbox.

Technology 93

Technology Technology Launch Service 93

Martech

AUGUST 17, 2023

While Artificial intelligence (AI) has been a part of marketing technology for some time, ChatGPT’s launch made the topic white-hot. Crossing Minds’ e-commerce data enrichment product makes products more intuitively discoverable to customers. Business email address Subscribe Processing. Get MarTech! In your inbox.

Technology 98

Technology Technology E-commerce Campaign 98

Salesforce

MAY 8, 2023

Recent events in the banking industry — such as the fall of Silicon Valley Bank (SVB) — have caused commotion and uncertainty among customers. Earning that trust back will take a proactive approach to managing risks in banking and improving how banks communicate with their customers. Is your crisis plan up to date? Watch & learn 1.

Technology 52

Technology Technology Customers Clients 52

Martech

MARCH 29, 2023

A “more is better” notion in marketing technology results in cluttered and inefficient stacks, overspending, underutilization and poor ROI. It’s time to prioritize a strategic and holistic view of your company’s martech stack and create a lean, efficient, results-driven marketing technology infrastructure.

Technology 101

Technology Technology Objectives and Key Results Strategize 101

Martech

AUGUST 22, 2023

Most of their customers operate in highly regulated industries, too. Customers especially value a supplier who is reliable and trustworthy. RH Blake took the company through its strategic process, a roadmap for gaining customer insight based on voice of the customer (VoC) methods.

B2B 79

B2B Process Manufacturing Customers 79

Martech

MAY 25, 2022

As a marketing leader, you’re tasked with turning potential customers into revenue. But do you have the right technology to achieve your goals? As you evaluate your martech stack, you might realize that you need to do more than use the right technology — you need to optimize it. Selecting the right technology platform.

Technology 109

Technology Technology Objectives and Key Results Construction 109

Salesforce

JULY 13, 2021

Customer service automation is key to efficiency in the contact center. Real customer service automation improvement ensures an automated workflow that people use, and that achieves the time, efficiency, and customer experience improvements you set out to address. Evangelize the automation process. Evaluation is critical.

Service 97

Service Process Customers Cross-sell 97

Martech

JUNE 29, 2023

While Artificial intelligence (AI) has been a part of marketing technology for some time, ChatGPT’s launch made the topic white-hot. Braze’s Sage AI by Braze is the updated version of the customer engagement platform’s existing artificial intelligence capabilities. Business email address Subscribe Processing. Get MarTech!

Technology 95

Technology Technology Retail Campaign 95

Partners in Excellence

OCTOBER 3, 2022

Yesterday, I published a rather long article on the Selling Process. ” Apologies, the article was rather long, but the selling process is so important. In recent years, we’ve acknowledged the concept of a customer Buying Process. So our customers really don’t have a buying process.

Process 106

Process Manufacturing Legal Contract 106

Martech

MARCH 16, 2022

The pandemic has spurred the adoption of technology at an amazing (and sometimes alarming) rate, but many organizations are mistakenly focusing exclusively on digital transformation without trying to bridge the divide between tech and humanity. Here are a few things to consider when balancing humanity and technology.

Technology 99

Technology Technology Drivers/motivators Service 99

Martech

DECEMBER 7, 2021

The rise in marketing technology platform offerings, coupled with consumer behavior shifts, has created a need for strategic transformation. Courtney Trudeau, Senior Director of Technology Strategy at Merkle, recently worked with Dick’s Sporting Goods to build out a marketing tech roadmap for the brand to address these issues.

Technology 119

Technology Technology Sports Pitch 119

Martech

MARCH 14, 2023

The maker of SurveyMonkey, Momentive Global, has entered into a definitive agreement to be acquired by Symphony Technology Group (STG), in a deal valued at approximately $1.5 Scaling customer base and products. Business email address Subscribe Processing. The deal is expected to close in the second or third quarter of 2023.

Technology 84

Technology Technology Closing Customers 84

Martech

JULY 27, 2023

The survey by Basis Technologies was done in July 2023 and had more than 200 respondents from agencies, brands and publishers. Other findings: 52% use the technology for content creation, despite 70% saying the AI-generated stuff isn’t as good as human-made. Business email address Subscribe Processing. Get MarTech!

Technology 93

Technology Technology CRM Follow-up 93

Martech

SEPTEMBER 27, 2023

(I would also encourage you to read the study and see how you compare with your peers because engaging your audience most effectively will require technology.) In this golden age of marketing technology, marketing automation is the godfather. Get insights into your customers. This means you have to talk to your customers.

Customers 114

Customers Technology Technology Clients 114

Martech

MARCH 23, 2023

Artificial intelligence (AI) is sprouting everywhere in marketing technology. Customer service Intercom’s Fin uses OpenAI’s GPT-4 and Intercom’s proprietary machine learning technology to provide trustworthy and accurate answers to customer questions by only using companies’ existing support articles. Get MarTech!

Technology 104

Technology Technology CRM Engineering 104

Martech

JANUARY 30, 2024

Advancements in data and technology are meant to make our lives easier. Data security is essential for building and preserving customer trust. Data security is essential for building and preserving customer trust. Tech or not, businesses use technology for payments, data storage, and customer info.

Trust 103

Trust Customers Healthcare Government 103

Martech

JANUARY 19, 2024

When it comes to CRM systems, companies can choose to process customer data in real time or batches. This article tackles what real-time and batch CRM processing looks like, along with key benefits and strategies for leveraging each approach in your marketing campaigns. It is also beneficial for online customer care teams.

CRM 107

CRM Process Campaign B2B 107

Salesforce

FEBRUARY 23, 2022

Nimble insurance technology companies are winning new customers by providing near-instant quotes, fast claims processing, and personalized service. Over 80% of insurance executives say their business and technology strategies are the same. Meet real insurance customer needs with tailored, data-driven coverage.

Technology 96

Technology Technology Drivers/motivators Represent 96