Fri.Feb 07, 2025

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How SaaS Pricing Evolves Across Different Company Stages

Sales Hacker

SaaS pricing isn’t static – it’s a living strategy that grows with your company. In this article we dive into a playbook for pricing across different stages of company growth, inspired by Geoffrey Moore’s Crossing the Chasm. Each growth stage demands its own pricing approach, and getting it right can mean the difference between stagnation and explosive growth.

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How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization with Customer.io

SaaStr

Quick Reality Check: 84% of customers now expect personalized experiences. And with 7,000+ companies using Customer.io to send 35B+ messages, there’s enough data to show what actually works. Let’s break down the real metrics from companies doing this right. The Customer.io Playbook: How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization A deep dive with Jason Lyman, CMO at Customer.io Speaker Bio Jason Lyman leads marketing at Customer.io,

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The Sherpa’s Lesson: How I Learned to Be One-Up at 17,000 Feet

Iannarino

Being able to identify when you are One-Down can be the first step to becoming One-Up.

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How Dialpad Hit $300M ARR by Building Their Own AI Stack: 5 Key Learnings

SaaStr

Dialpad’s Top Learnings Building Its Own AI Stack When it comes to AI implementation in SaaS, most companies are still figuring out whether to build or buy. But Dialpad has been quietly building their AI advantage for over 7 years, processing more than 8 billion minutes of conversations and hitting $300M ARR along the way. At SaaStr AI Day 2025, Jim Palmer, Dialpad’s Chief AI Officer (and co-founder of TalkIQ, which Dialpad acquired), shared the tactical playbook they used to build a

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Lessons learned from martech wins

Martech

I am not a brilliant fella, but I have moments of brilliance from time to time. Here are a few moments of martech brilliance that are worth sharing. Vendor expressing concerns I once worked on a complex multi-system project involving several existing vendors. One valued vendor was taking on a new role, which understandably raised concerns for them. So, we talked to the vendor team about this.

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It’s 2025. There Is No “Downturn” Anymore. It’s You.

SaaStr

In 2022, you could blame the markets In 2023, you could blame "macro" impacts In 2024, you could still claim we were in a "downturn" In 2025 — you've run out of excuses — Jason SaaStr 2025 is May 13-15 Lemkin (@jasonlk) February 4, 2025 The downturn is over in SaaS and B2B. Its over if there was one at all in your category.

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6 B2B paid media platforms where you can advertise effectively

Martech

Choosing the right paid media channels is key to B2B advertising success. This guide covers the best PPC platforms — Google, LinkedIn , Microsoft, and more — plus expert tactics to reach decision-makers and drive results. 1. Google Search Google is an effective way to reach B2B decision-makers when they are actively searching. But how do you ensure you’re reaching someone truly looking for a food supplier for their restaurant and not just Joe Schmoe craving a steak dinner?

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Dear SaaStr: Does the Bar for “Success” Keep Going Up in Silicon Valley? Will I Ever Be Happy?

SaaStr

Dear SaaStr: Does the Bar for Success Keep Going Up in Silicon Valley? Will I Ever Be Happy? Yes in many ways the bar keeps going up. When I started in tech, a $100m exit or sale was a big deal. Then it was a $1B IPO to have made it. Today, many are gunning for a $10B IPO and Its now possible to imagine building a $1 Trillion start-up. That drives many of us.

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AI adoption in CX is rising, but implementation challenges remain

Martech

Customer engagement and experience (CX) are in the midst of yet another big shift thanks to new technology and changing customer behaviors. So businesses are turning to AI to personalize interactions, boost satisfaction and improve efficiencyall while driving revenue. Two recent reports provide important insights into todays CX landscape, investment trends and AIs growing role.

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From $1M to $3B ARR: Databricks CRO Ron Gabrisko on Scaling a Revenue Rocket Ship

SaaStr

In the latest episode of SaaStr’s CRO Confidential Series, our host Sam Blond sits down with Ron Gabrisko, CRO of Databricks , to unpack the journey from $1M in ARR to crossing $3B ARR at the end of January 2025. With Databricks now one of the largest pre-IPO technology companies, with $10 billion of expected non-dilutive financing and a valuation of $62 billion, Ron’s insights are gold for any revenue leader looking to scale.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Finance for the Non-Financial Manager: Why It Still Matters

The Advantexe Advisor

For years, organizations have relied on traditional Finance for the Non-Financial Manager (FFNFM) programs to help managers better understand essential financial concepts and terms. This allows them to understand how their company makes money and, possibly, how to make better business decisions. In fact, a recent Advantexe survey found that 76% of companies still offer an FFNFM program, proving its continued relevance.

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Winning the race to profitability with a dynamic ICP

Martech

Your customer base is the single greatest determinant of your future success. In the competitive world of B2B, youre in a race for profitability. Your technology might give you a temporary edge, but competitors will catch up. What truly sets you apart is your ideal customer profile (ICP). Done right, its your catalyst for sustainable growth, propelling you to long-term profitability and customer success.

GTM 74
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Building a Brand Story That Drives Demand

Heinz Marketing

By Carly Bauer , Marketing Consultant at Heinz Marketing Short-Term Wins and Long-Term Growth Too often, the pressure to drive short-term demand leads companies to neglect the foundational work required to build a lasting brand. However, a strong brand story isnt just about long-term reputationit plays a crucial role in generating demand today and setting up sustainable growth for the future.

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Increase Productivity with AppExchange Flows

Salesforce

In todays uncertain economic environment, businesses need to find ways to do more with less. On AppExchange, you can do that by using Flows and Collections. Flows bring time-saving automations and capabilities to the apps you already use, and Collections provide an efficient way to find multiple, similar problem-solving apps. Both make your work processes more efficient, allowing your teams to reach new levels of productivity.

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Get Higher-Quality B2B Leads That Convert!

B2B marketers face a number of challenges, including: continuously generating great leads converting leads to active sales prospects finding vendors that deliver real results Aggregage has proven content syndication, webinar, online advertising and intent signal marketing programs that deliver higher-quality leads. More than 700 companies have already benefited from our programs.

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Google Knows You, ChatGPT’s Free Search Doesn’t Want to (Yet)

G2

Search engines have become smarter, faster, and more personalized for years, but at a cost: your privacy. Every time you search on Google, your queries are logged, analyzed, and used to build a detailed profile about you. From what you buy to where you go, even what youre curious about at 2 AM, Google knows you better than you think, no matter which browser you use.

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How Digital Transformation Helps Oil and Gas Businesses Thrive in a Changing Industry

Salesforce

For the past century, oil and gas companies have shown an inherent resilience. They have rebounded and adapted to geopolitical, social, and environmental forces while maintaining a powerful role in the global economy. Now, the industry is at another pivotal moment: It can no longer rely on steady growth as the world seeks to reduce its carbon footprint.

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Don’t Pick the Best Web Design Software Until You Try These 6

G2

I set out to build a websitesomething clean, professional, and modern. Nothing too fancy, just a site that looked great on any device, loaded fast, and didnt feel like a relic from the early 2000s. Shouldve been easy, right?

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The Transformation Playbook: How to Lead with Confidence

Salesforce

Every business leader and employee I talk to is re-evaluating how they work and live. We are all reimagining success amidst a number of economic, societal, and environmental crises. And while we know technology can help, it alone is not the answer. Applying new technology to old ways of doing things wont magically change the way your teams work or deliver great customer experiences at scale.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Selling Yourself Short While Selling Everything Else

Salesfolks

But why do salespeople, a profession stereotyped as brimming with confidence and persuasion, wrestle so often with this internal self-doubt? Imposter Syndrome doesnt mean youre a fraudit means you care.

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How AI In Cloud Telephony Can Drive Operational Efficiency & Elevate CX

G2

With AI capabilities, cloud telephony has evolved beyond simple call routing to enabling more personalized, intelligent conversations with your customers.

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How to Leverage Agentforce for Sustainability Transformation

Salesforce

Sustainability teams are often strapped for resources, and the climate crisis demands urgent action. These teams are small, have limited budgets, and are frequently asked to do more with less. The pressure is mounting, with increasing demands from leadership, suppliers, and regulatory bodies; sustainability transformation has never been more critical for value creation.

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OTP Messages: How to Navigate Delivery Failures

G2

When security meets convenience, the stakes are high. With cyber threats on the rise, one-time passwords (OTPs) play a critical role in preventing unauthorized access, but what happens when they dont arrive on time or at all?

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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The playbook for viral data storytelling

Sales Hacker

Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ to scale their companies and careers. GTMnow shares insight around the go-to-market strategies responsible for explosive company growth. GTMnow highlights the strategies, along with the stories from the top 1% of GTM executives, VCs, and founders behind these strategies and companies.

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Write a Follow-Up Email After Any Meeting With These 10 Easy Templates

G2

After a successful discussion, what are your post-meeting habits? Do you run off to handle the next tasks, or are you among the few that consolidate your discussion points and set the momentum for the next action?

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Hilarious, Possibly Frightening AI Hallucinations

Partners in Excellence

Long time readers will know that I’ve been leveraging Google NotebookLM for AI generated conversations of my posts. For the most part, they are very good. There are always interesting ideas, observations, and sometimes fascinating twists on the writing. There are some hallucinations, but many that are knowable only to me. Listeners may not even recognize these as hallucinations.

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Dial Smarter With My 7 Best Auto Dialer Software Picks

G2

If theres one thing I dont envy, its the grind of cold calling. Dialing number after number, waiting on hold, and hitting voicemailsits exhausting just thinking about it!

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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What Is MEDDPICC and How You Can Use It to Boost Your Sales

Lead Fuze

Sales can be a tough process – especially if you don’t have all the tools and information you need to close a deal. That’s where MEDDPICC comes in. MEDDPICC is an acronym that stands for Most Effective Day, Dollar Produced, Incentives Considered, and Competitors’ Movements. It’s a sales qualification system that allows salespeople to qualify their leads more effectively.

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My Honest Review of the 7 Best Affiliate Marketing Software

G2

Ive been working in content marketing for over four years, and in that time, Ive had the chance to dive into almost every aspect of digital marketingSEO, social media, email campaigns, and everything in between. Each project taught me something new, but one area that really caught my attention was affiliate marketing.

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Fulfilling Orders: My Take on 7 Best Order Management Software

G2

Explore my analysis on 7 best order management software to automate purchase order workflows, track order expenses and manage inventory processes in 2025.

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Coding the Hard Way? I Tried 9 Best AI Code Generators

G2

I tested the best AI code generators to help you simplify coding and debugging. Read their comparison to find which AI coding assistant works best for you.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.