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Salesforce announces initiatives to bring trust and governance to AI agents

Martech

A company that’s bet its future on AI agents knows you must be able to trust agents’ actions when they engage with customers and employees. So, it’s no surprise that Salesforce today unveiled a set of governance, security and compliance capabilities to help organizations deploy trusted AI agents. Processing.

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The Enterprise AI Agent Era: Why Trust, Security, and Governance are Non-Negotiable

Salesforce

Yet, as organizations lean into this future, a critical question looms large: Can we truly trust AI agents with our most sensitive data and fundamental operations? At Salesforce, trust has been our #1 value for over 25 years. Deploying trusted AI agents requires more than just powerful models.

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3 elements of a customer technology strategy

Martech

An integrated customer technology strategy resolves this issue by aligning all these technologies to work together. Our analysis shows that the main issue is applying outdated IT principles from non-customer-facing departments to the volatile customer technology environment. Companies use more software.

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How to build customer trust through data transparency

Martech

Practical discussions about marketing technology sometimes boil down to this: “How can we collect this data on our customers without them knowing about it?” If we told customers how much data we actually collect on them, they would probably be angry, feel betrayed and lose some trust in us. They’ll freak out, won’t they?

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Unlock Your Security Potential at Dreamforce ‘24

Salesforce

As the technology landscape continues to evolve and cybersecurity is more important than ever, it’s crucial to remember the importance of data security and practicing good cyber hygiene. Explore the Trust Zone inside the Trailblazer Forest to check out the latest security and privacy product demos and our new Cyber Challenge game activation!

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What are the marketing opportunities in ‘Web3’ technologies?

Martech

Q: What are the marketing opportunities in Web 3 technologies Web3 technologies refer to the next generation of the internet, characterized by decentralization, blockchain technology and enhanced user control over data and digital assets. The post What are the marketing opportunities in Web3 technologies? Processing.

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How wisdom makes AI more effective in marketing

Martech

This eventually leads to the trough of disillusionment, where companies that invested in the technology may see poor returns and limited success. Wisdom ensures AI tools are used effectively and ethically, a quality not easily replaced by technology. Transparency helps build consumer trust and ensures ethical AI practices.

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