Salesforce

NOVEMBER 30, 2023

That’s the power of mobile commerce. Mobile commerce (also known as m-commerce) has become the preferred purchasing channel across industries, regions, demographics, price points, and more. M-commerce retail sales in the U.S. M-commerce transactions make up 60% of global ecommerce sales. •At

Retail 119

Retail UX Trust Up-sell 119

Search Engine Land

APRIL 9, 2024

In December, we announced new Data Cloud integrations with Google Display & Video 360 and LinkedIn. What our new Data Cloud updates mean for your business As you explore how first-party data advertising can help your company, we want to make sure we tell you both the what and the why behind these new innovations.

SQL 77

SQL Cross-sell Campaign Trust 77

Salesforce

APRIL 9, 2024

For example, the unique approach of Data Cloud not only connects all your big data, regardless of source, but makes it accessible and actionable to all business users in the apps they use every day. And retailers can’t use them to create personalized product promotions. Owning lots of data doesn’t solve the big data problem.

SQL 110

SQL Retail Service Represent 110

Martech

JUNE 2, 2022

In a new partnership, Salesforce will make it easier for merchants using Salesforce Commerce Cloud to engage with TikTok users and make their products discoverable on the social platform. Commerce Cloud already has well-established integrations with social platforms such as Facebook and Instagram. Why we care.

Entertainment 101

Entertainment Launch Networking Campaign 101

Martech

FEBRUARY 15, 2024

Movable Ink has new integrations with Salesforce Marketing, Data, and Commerce Clouds. Corsearch’s Industrial Design Search tool, a module within its TrademarkNow platform, uses AI-driven image recognition technology to identify and register unique designs that make products visually distinctive.

Territory 98

Territory Launch Campaign Represent 98

Martech

MARCH 23, 2023

With so many new AI products coming out, it can be hard to keep track of them. To help with that, here is a roundup of recent AI-powered martech products, platforms and features to hit the market, grouped by function. It builds personalized product listings without preloaded product descriptions or information inputted in the back end.

Technology 102

Technology Technology CRM Engineering 102

Search Engine Land

MARCH 13, 2024

Additionally, all global advertisers can now provide more engaging product information to shoppers through dynamic and personalized videos, as shown in the image below: Hero images in catalog ads. Meta is expanding access to its Magento and Salesforce Commerce Cloud integrations for more advertisers to utilize Shops ads.

Retail 117

Retail Campaign Launch Networking 117

Salesforce

NOVEMBER 16, 2023

Think about the last decision you made about a product or service. Social media has become the first stop in product research. Or have you bought a product that an influencer you follow on your Instagram has recommended? Build your following +1,900 points Trail Get to Know Marketing Cloud What’s on your customers’ minds?

Referrals 124

Referrals E-commerce Promote CRM 124

Martech

SEPTEMBER 16, 2022

Salesforce unveiled an array of new automation features for its marketing, commerce, service and sales offerings this week. Marketing Cloud’s Account Engagement API enhancements are designed to automate personalization and engagement. Dig deeper: Salesforce launches pilot NFT cloud. Why we care.

Retail 95

Retail Technique Sales Launch 95

Salesforce

SEPTEMBER 13, 2023

At Dreamforce, I announced the newest Marketing Cloud releases that will help you not only focus on more big-picture ideas, but help you build lasting customer relationships. What do these Marketing Cloud updates mean for you? We recently found that 71% of marketers believe generative AI will allow them to focus on more strategic work.

Referrals 136

Referrals Strategic partnership CRM Launch 136

Martech

MARCH 14, 2023

Since SAP bought Qualtrics in late 2018, it has moved to integrate its AI-driven experience management capabilities across SAP’s customer experience solutions, including SAP Service Cloud and SAP Sales Cloud. It claims to improve customer experience, team performance and product design. Get MarTech!

Launch 89

Launch Technology Technology Service 89

Salesforce

JULY 25, 2023

Using data like purchase history, available inventory, and the weather forecast for her destination, the concierge suggests products in her preferred sizes and colors. It’s also increasing productivity, conversions, and customer loyalty. Explore Commerce Cloud 1. Summer vacation? Sorted, with a little help from AI.

Gaming 89

Gaming Customer Relationship Management Promote Strategize 89

Sales Hacker

MARCH 12, 2024

He previously co-founded the cloud data pipeline company Stitch (acquired by Talend in 2018) and business intelligence platform RJMetrics (acquired by Adobe by way of Magento Commerce in 2016). It involves creating a mesh of interconnected products and services that deliver a joint value proposition to customers.

GTM 96

GTM Growth Strategic partnership Strategize 96

Salesforce

FEBRUARY 2, 2022

An era in which marketing and e-commerce teams are in lock-step alignment. The latest Marketing Cloud release, which is available to customers this month, will help marketers unlock the power of data. Datorama Reports for Marketing Cloud has multiple new fields to help marketers optimize their email messaging.

E-commerce 98

E-commerce Territory Campaign Contact 98

Salesforce

SEPTEMBER 20, 2022

Salesforce, of course, employs a lot of developers who build our products. Salesforce products are expansive, covering Sales, Service, Marketing, Analytics, Commerce, and, most recently, Slack. Some build custom marketing experiences on Marketing Cloud. If that sounds more like you, check out our engineering blog.

SQL 95

SQL B2C Technology Technology 95

Salesforce

JULY 12, 2023

It’s almost hard to believe now, but consumers were once wary of e-commerce. Some companies are AI-ifying their products without doing the hard work of removing bias, providing transparency, and ensuring customer data is 100% protected. There was a trust gap. This lets you bring in the data you need to build contextual prompts.

Trust 98

Trust E-commerce Government Customers 98

Salesforce

APRIL 7, 2022

Through trial and error, I learned how to map a successful global commerce strategy. Salesforce Commerce Cloud customers can leverage the AppExchange and Commerce Cloud Partner Marketplace for pre-certified fulfillment partners and faster integrations. Consider your product catalog and inventory mix.

Minimum Viable Product 94

Minimum Viable Product Territory Launch Strategize 94

Salesforce

JANUARY 8, 2024

Commerce teams have been using the technology for years to automate and personalize product recommendations, chatbot activity, and more. AI is more than an ecommerce trend — it can make your teams more productive and your customers more satisfied. Do you have a large product catalog that needs to be updated frequently?

Angle 76

Angle Healthcare Technology Technology 76

Martech

DECEMBER 9, 2022

The Salesforce World Tour is not something new, but it’s less familiar than Dreamforce, of course, and arguably Salesforce Connections, the annual conference with a focus on marketing and commerce. Mobile and social commerce trends. Dig deeper: Online retail kicks off holiday season with record sales. ” Why we care.

Retail 104

Retail Construction Referrals Gaming 104

Martech

JANUARY 18, 2023

Part one featured updates to Commerce and Sales. . Thus, marketing and commerce teams must come together to understand how marketing investments impact commerce spend. Marketing Cloud supports more third-party integrations. Let’s say you want to reward your channel partners for carrying new products.

Appointment 89

Appointment Service Promote Prospecting 89

Martech

APRIL 7, 2022

billion funding round in January 2021, digital experience platform Sitecore went on an acquisition spree, picking up CDP Boxever , headless e-commerce solution Four51, marketing automation platform Moosend and predictive digital search solution Reflektion. E-commerce is on fire and has been for two years now. Processing.Please wait.

E-commerce 95

E-commerce Product Healthcare Manufacturing 95

SaaStr

SEPTEMBER 16, 2022

Shopify and others in ecommerce have had a few challenging quarters as offline commerce returns to its prior levels. From HubSpot to Snowflake to Asana to Monday to Gitlab to Cloudflare, the best in SaaS and Cloud aren’t just growing faster than ever. There literally has never been a better time to sell a SaaS product.

Sell 139

Sell Product 139

Salesforce

DECEMBER 14, 2023

This week, we announced new Data Cloud integrations with Google Display & Video 360 and LinkedIn. What our new Data Cloud updates mean for your business As you explore how first-party data advertising can help your company, we want to make sure we tell you both the what and the why behind these new innovations.

SQL 72

SQL Cross-sell Campaign Trust 72

Martech

JUNE 8, 2023

“AI is the new UI,” said Salesforce President Sarah Franklin at the Salesforce Connections marketing and commerce event in Chicago this week. Commerce GTP is aimed at delivering instant, personalized experiences at each stage of the customer journey, including not just text conversations but images and video.

Strategize 93

Strategize Customers Launch Campaign 93

Martech

JANUARY 5, 2022

Customer experience management company Merkle debuted two new products today at CES that are aimed at improving the contactless shopping experience, both in-store and on-delivery, as health and safety concerns persist with the ongoing pandemic. Both new products join Merkle’s ShopNXT suite of digital and customer experience solutions.

Product 97

Product Customers Retail Price 97

Martech

DECEMBER 14, 2023

Unacast has partnered with Google Cloud to leverage Google Cloud’s Vertex AI platform and Unacast’s location analytics platform to power Unacast’s gen AI chatbot, Una, which provides location intelligence to customers. They want to donate 50,000 meals this month, so go here to contribute. (

Technology 97

Technology Technology Process Customers 97

Martech

MARCH 30, 2022

Google Cloud’s Retail Search aims at providing retailers with Google-quality search capabilities on their own sites as part of the Google Cloud Discovery Solutions for Retail suite of products. Don’t confront the shopper with friction before they’ve even found the product and service they’re looking for.

Retail 94

Retail E-commerce Commission Launch 94

Martech

JUNE 2, 2023

Highlights covered in this edition include admin and CRM enhancements, Account Engagement (formerly Pardot), and feature upgrades for Commerce. Updates to calendar functions have been a longtime request by Salesforce users, and the upgrades are exciting because they lead to increased productivity. Data Cloud.

CRM 101

CRM User Experience Service Process 101

Martech

MARCH 13, 2024

Additionally, all global advertisers can now provide more engaging product information to shoppers through dynamic and personalized videos, as shown in the image below: Hero images in catalog ads. Meta is expanding access to its Magento and Salesforce Commerce Cloud integrations for more advertisers to utilize Shops ads.

Retail 70

Retail Launch Campaign Networking 70

Salesforce

SEPTEMBER 8, 2021

In the commerce industry, digital transformation may mean adopting a headless approach or launching a new digital storefront. But collaborative commerce — another path toward digital transformation — accelerates the process. A commerce strategy doesn’t happen in a vacuum. The results? Happier teams and happier customers.

Territory 98

Territory Launch Promote Strategize 98

Salesforce

FEBRUARY 7, 2022

Looking for more commerce insights to drive growth? Subscribe to the commerce newsletter. While chat features and easy access to service agents can help customers get product information quickly, OOBO in your customer support arsenal leaves no sale to chance. Even better: OOBO often results in opportunities to cross- and upsell.

Service 97

Service Cross-sell Customers Drivers/motivators 97

SaaStr

JANUARY 10, 2022

different enterprise products … each with different approaches to pricing! The customers today do expect different editions for more enterprise products. Sales and Support Clouds compete with “per seat” pricing with other vendors. In the end, reinvent the wheel on your product. The learning for me? Not on pricing.

Price 86

Price Product Contact Service 86

Salesforce

MARCH 7, 2023

With an increased business need for digital transformation, we’re releasing brand new Flow content on Trailhead that empowers anyone to automate complex business solutions and boost productivity. TrailblazerDX ’23 Slack Maximize your work with the next-generation productivity platform.

Government 98

Government CRM Launch Start-ups 98

Salesforce

AUGUST 10, 2022

Your digital storefront is the online representation of your brand; it’s the user-facing website where shoppers browse and purchase your products. However, it’s often a secondary consideration for enterprise companies when they implement headless commerce. And it demands attention from commerce leaders. Even better?

Negotiate 96

Negotiate User Experience UX Represent 96

Salesforce

FEBRUARY 21, 2022

Snack food brand KIND Snacks is a top-selling nut bar on Amazon and its health-focused products are available nationwide – at supermarkets, specialty stores, and big-box retailers. Read our free guide, Going Direct to Consumer, to see how your commerce team can stay agile and maintain customer relationships. The next step?

B2B 98

B2B Cross-sell Retail Up-sell 98

Salesforce

AUGUST 24, 2022

For companies, that starts with creating agility across online and mobile commerce channels. Tip #1: Offer faster mobile commerce experiences. With mobile commerce getting more popular every year and margins tightening by the minute, it’s never been more important to optimize your mobile commerce experience.

Retail 98

Retail Angle Networking Start-ups 98

Martech

JULY 6, 2022

That’s why they launched HeartBox, an e-commerce play which the company says will let it move into “the adult-to-adult gift-giving and gift box market which has been meaningfully expanding over the past few years.” Read next: What you need to know to grow your e-commerce business. Connecting customer data and teams.

E-commerce 73

E-commerce Retail CRM Entertainment 73