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AI agents: 2025 predictions

Martech

2025 will be the year of the AI agent Marketers looking to integrate AI agents into customer experience now have several options. Salesforce introduced Agentforce in September 2024, and most recently, SAP announced shopping assistant agents for later in 2025. According to Adobe, chatbot use peaked on Cyber Monday, up 1,950% YoY.

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17 Best Sales Productivity Tools Your Team Needs in 2025

Veloxy

To help your team stay ahead in 2025, Ive put together this list of 17 must-have sales productivity tools. The system comes with automated tag placement and PowerForms that create on-demand, self-service documents. Thats why 94% of sales organizations are consolidating their tech stacks this year. transforms how sales teams prospect.

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The 14 best HubSpot updates from March 2025

Martech

Lets take a look at the biggest HubSpot updates for March 2025. Its a time-saver that keeps your sales and service teams focused on whats next. By keeping support content accessible in one place, youll reduce friction, lower support volume, and deliver a smoother self-service experience right when and where users need it.

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8 Contact Center Automation Trends to Watch for in 2025

Salesforce

Customers today want personalized, efficient service, and they don’t have time to wait around. In fact, our research finds that a whopping 78% of service reps say customers seem more rushed. Assistive AI agents These AI-powered agents act as personal assistants to your service reps.

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14 HubSpot updates from June 2025 you can’t miss

Martech

Whether you’re in marketing, sales, service or ops, this month’s highlights are designed to help your team move faster, gain better insights and simplify work. Let’s dig into the most impactful HubSpot updates for June 2025. How it helps you Finding more high-fit contacts just got a whole lot easier.

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13 HubSpot updates from December to kickstart your 2025

Martech

Because you’re busy getting down to business in 2025, weve identified the 13 most impactful updates to elevate your teams performance and strategy. Instead of sifting through unsorted records, reps can quickly access the data they needlike prioritizing deals by value or contacts by recent activitydirectly from the sidebar.

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The Definitive 2025 Guide to Sales Metrics & KPIs That Drive Revenue

RingDNA

Contact Attempts per Account Key Question it Answers: How many times are your reps reaching out to contacts at a particular company? What it Measures: The total number of times any person at a particular account is contacted by phone or email by a rep on your team. 50 per day) and then track actual dials against this benchmark.

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