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What is Key Account Management? [+ Checklist]

RAIN Group

It’s modest to start, but there’s potential to sell into multiple buying centers, across geographies, and the new product your company is launching will help the customer simplify their processes, increase efficiencies, and reduce strain on their supply chain. But that’s all in the hands of the key account team now.

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The definitive guide to effective client onboarding

PandaDoc

This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.

Clients 52
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Invisible.io Launches New RevenueGrid.com Sales Engagement Platform

SBI

Launches RevenueGrid.com, New Sales Engagement Platform that Goes Beyond CRM, AI And Redefines What Sales Engagement Tools Should Be. Or, if an opportunity with a 90% chance of closing had no scheduled meetings. provides sellers with enterprise cloud solutions to better engage with prospects and customers, and close more deals, faster.

Launch 33
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Customer Retention Playbooks 101: Building a Structured Approach to Keeping Customer Happy

Sales Hacker

For key accounts, the account manager should have a clear understanding of the client’s needs and how well their company is satisfying those needs. That’s why closing this gap between what you hope the customer feels and their actual view about your product/service is at the heart of retention.

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How to Transition from SMB to Enterprise: Tips from 3 Experts

Sales Hacker

Set MB targets for SDRs instead of SQOs as the accounts we wanted them to work were already defined . Pivoted away from having CSMs for SMB, replacing it with a support team to close tickets faster. And even when you do, the deadline to close will be around a month. So how did the team react to the changes?

Legal 84
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An Agency Presentation that Surprised Me

Pointclear

The agency came with all the right people: the creative director looked appropriately creative, the account manager appropriately agreeable, the agency founder and CEO appropriately serious and driven by a combination of the other two. Market share gains of the clients under their watch, check. “Do Branding check ?

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Steps on How to Become a Sales Rep: A Comprehensive Guide

Lead Fuze

In this blog post, we will explore the role of sales representatives – from negotiating contracts and identifying leads effectively, to building relationships with potential clients. They conduct business operations, negotiate contracts, identify leads, contact prospects, and close deals. Plus, they get to travel.