Remove B2B Remove CRM Remove Cross-sell
article thumbnail

Why B2B CMOs are frustrated with ABM platforms

Martech

Account-based marketing (ABM) platforms came with the promise of revolutionizing B2B marketing. The promise here is simple: use a combination of intent data (such as keyword searches, third-party signals and industry-specific trends), CRM data and website visitation behavior to prioritize accounts most likely to convert.

B2B 131
article thumbnail

How to un-silo your organization and be more customer-centric

Martech

In most SaaS and B2B organizations, silos exist for practical reasons. Here are three customer journey practices for tapping this institutional, cross-functional wisdom. Implement a cross-functional voice of the customer (VOC) program to gather and sort input for shared understanding. executive outreach or sales engagement).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Where are martech vendors finding their revenue? Let’s take a look

Martech

Can you think of a lot of companies that need a CRM or marketing automation platform today but don’t have one? It is often easier to sell something when no one has it but many people need it. Businesses are born, then they reach the point in their growth where they need a CRM. Many industries go through this.

article thumbnail

5 Email Marketing Campaigns Every Small Business Needs

Salesforce

Wondering if you should sell or not? Most B2B companies have a trial period so users can take a test drive before making their customers actually purchase For example, at Salesforce, we have a 14-day free trial to try out our CRM for small business — Salesforce Starter Suite. Build trust with every interaction.

article thumbnail

Frequently Asked Questions About CLG Metrics in B2B Marketing

Heinz Marketing

Key ones include: Net Revenue Retention (NRR) Expansion Revenue (upsell/cross-sell) Customer Lifetime Value (CLV) Advocacy Rate (reviews, referrals, testimonials) Product adoption/usage Time-to-value (TTV) 2. What are key metrics for measuring CLG success? CLG metrics focus on post-sale impact.

B2B 91
article thumbnail

How to revamp your lead scoring strategy for 2025

Martech

As we approach 2025, B2B marketers increasingly adopt data-driven strategies to refine their lead management processes and ensure they deliver sales-ready leads optimally. This information can be integrated into your CRM and used to boost lead scores accordingly. Growth trajectory Companies on a growth trajectory (e.g.,

article thumbnail

Maximizing your B2B paid media ROI with alternative platforms

Martech

In B2B marketing, simply sticking to traditional channels may limit your potential. This article discusses strategies to help you better understand your audience, develop a clear and effective media plan and explore some overlooked platforms that can give your B2B marketing a fresh edge. What are they discussing?

B2B 128