Remove blog you-already-know-your-clients-problems
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Legacy Approach vs Modern Sales Conversation Structures

Iannarino

The idea is that small talk at the beginning of the conversation would help the salesperson connect with their prospective client , making clients more likely to buy. Starting with your company is designed to do two things: prove that your client can trust the company, and provide you (the salesperson) with some level of credibility.

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The New Sales Conversation

Iannarino

Clients increasingly find traditional sales approaches to be inadequate—and it’s causing them to avoid salespeople. The reason is simple: you have to create the value your clients need to solve a new set of problems than they faced in the past. Some of their problems are systemic and difficult to address.

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First You Create Value

Iannarino

The Gist: Your clients measure your performance by the value of the conversations they have with you. Your intentions can spoil the outcomes you hope for by preventing the conversation from being valuable to your contacts. The first thing you need to do is to create value for your prospective client.

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How Would You Sell Without a Solution

Iannarino

Your prospective clients measure you by how much value you create for them in a number of areas. One way to improve your approach is to remove the crutches you have used to sell. Here is the scenario: You are meeting with your prospective client. How Will You Open the Call?

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The Problem with Problems and Pain

Iannarino

The Gist: It is no longer enough to identify your client’s problem, especially when it’s already well-known. To solve your client’s problem, you have to solve the problems that prevent them from solving the problem. I confess that I tricked you, but only to make a point.

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What Your Client Should Expect from You

Iannarino

The Gist: Your clients have expectations for how you use the time they give you. Low win rates, missed goals, and a host of other trends likewise suggest that salespeople are not serving their clients well enough. With that in mind, here are a few things your clients should expect from a B2B salesperson.

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Unwilling to Unlearn

Iannarino

The order here matters a great deal, and occasionally, you find yourself in a situation where “more” is wholly inadequate and “better” is the only way to boost your results. Some inflection points are easily perceived, while others are so subtle that they are difficult to discern until they’re right on top of you.

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